Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.
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| Формат: | Internship report |
| Мова: | English |
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BRAC University
2024
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| Онлайн доступ: | http://hdl.handle.net/10361/23405 |
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10361-23405 |
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10361-234052024-06-13T05:06:40Z Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh Raisa, Fabeha Husein, Mohammad Zaheed Brac Business School, Brac University Customer management system Foodpanda Customer service Customer satisfaction Customer relations--Management Consumer satisfaction This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023. Cataloged from the PDF version of the internship report. Includes bibliographical references (page 35). One of the key components for the organization based on service providers is the customer management system. It shares a connection with the other departments and contributes significantly to the accomplishments of the company. The level of client satisfaction is extremely important to Foodpanda Bangladesh Limited. I now understand how an organization's brand image is directly impacted by the level of customer satisfaction. This study includes a survey and analysis of the effects of a competitive customer management system on improving the brand image for an online food delivery company. The importance of consumer perceptions of professional customer service management, which is closely tied to brand image, is briefly discussed. Finally, based on the state of the market at the time, some advice has been given. Fabeha Raisa B. Business Administration 2024-06-12T08:57:36Z 2024-06-12T08:57:36Z ©2023 2023-01 Internship report ID 18304024 http://hdl.handle.net/10361/23405 en Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 37 pages application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Customer management system Foodpanda Customer service Customer satisfaction Customer relations--Management Consumer satisfaction |
| spellingShingle |
Customer management system Foodpanda Customer service Customer satisfaction Customer relations--Management Consumer satisfaction Raisa, Fabeha Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023. |
| author2 |
Husein, Mohammad Zaheed |
| author_facet |
Husein, Mohammad Zaheed Raisa, Fabeha |
| format |
Internship report |
| author |
Raisa, Fabeha |
| author_sort |
Raisa, Fabeha |
| title |
Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh |
| title_short |
Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh |
| title_full |
Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh |
| title_fullStr |
Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh |
| title_full_unstemmed |
Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh |
| title_sort |
understanding the influence and effectiveness of applying the customer management system on foodpanda bangladesh |
| publisher |
BRAC University |
| publishDate |
2024 |
| url |
http://hdl.handle.net/10361/23405 |
| work_keys_str_mv |
AT raisafabeha understandingtheinfluenceandeffectivenessofapplyingthecustomermanagementsystemonfoodpandabangladesh |
| _version_ |
1814307827063193600 |