Comparative analysis of customer satisfaction between Siemens Elevators and competitors in the market

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Sonraí bibleagrafaíochta
Príomhchruthaitheoir: Badhon, Nazmus Sakib
Rannpháirtithe: Adrita, Ummul Wara
Formáid: Internship report
Teanga:English
Foilsithe / Cruthaithe: BRAC University 2024
Ábhair:
Rochtain ar líne:http://hdl.handle.net/10361/23375
id 10361-23375
record_format dspace
spelling 10361-233752024-06-11T21:00:19Z Comparative analysis of customer satisfaction between Siemens Elevators and competitors in the market Badhon, Nazmus Sakib Adrita, Ummul Wara Brac Business School, Brac University Elevator Comparison Consumer satisfaction Consumer Safety Wire-rope transportation Technological innovations Customer services--Bangladesh--Marketing This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023. Cataloged from the PDF version of the internship report. Includes bibliographical references (page 33). The aim of this internship assignment is to compare customer satisfaction level between Siemens Elevators and its market competitors. This analysis was conducted using a combination of primary and secondary research. Surveys and interviews with consumers who had recently engaged with Siemens Elevators and its rivals were used for primary research. With help of appropriate line chart, the analysis has been described in the report. This report also details my experience as an intern at the Metaland Technology Ltd. This internship has provided me with in-depth information and insight into the business as well as consumer psychology, giving me a greater grasp of the elevator sector. In today’s world, elevators are more than simply a convenience when time is of importance. The key to the success for this industry is to maintain the reliability for customer and keep innovating. Nazmus Sakib Badhon B. Business Administration 2024-06-11T06:40:01Z 2024-06-11T06:40:01Z ©2023 2023-06 Internship report ID 17104153 http://hdl.handle.net/10361/23375 en Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 41 pages application/pdf BRAC University
institution Brac University
collection Institutional Repository
language English
topic Elevator
Comparison
Consumer satisfaction
Consumer
Safety
Wire-rope transportation
Technological innovations
Customer services--Bangladesh--Marketing
spellingShingle Elevator
Comparison
Consumer satisfaction
Consumer
Safety
Wire-rope transportation
Technological innovations
Customer services--Bangladesh--Marketing
Badhon, Nazmus Sakib
Comparative analysis of customer satisfaction between Siemens Elevators and competitors in the market
description This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.
author2 Adrita, Ummul Wara
author_facet Adrita, Ummul Wara
Badhon, Nazmus Sakib
format Internship report
author Badhon, Nazmus Sakib
author_sort Badhon, Nazmus Sakib
title Comparative analysis of customer satisfaction between Siemens Elevators and competitors in the market
title_short Comparative analysis of customer satisfaction between Siemens Elevators and competitors in the market
title_full Comparative analysis of customer satisfaction between Siemens Elevators and competitors in the market
title_fullStr Comparative analysis of customer satisfaction between Siemens Elevators and competitors in the market
title_full_unstemmed Comparative analysis of customer satisfaction between Siemens Elevators and competitors in the market
title_sort comparative analysis of customer satisfaction between siemens elevators and competitors in the market
publisher BRAC University
publishDate 2024
url http://hdl.handle.net/10361/23375
work_keys_str_mv AT badhonnazmussakib comparativeanalysisofcustomersatisfactionbetweensiemenselevatorsandcompetitorsinthemarket
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