Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts

Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023

Бібліографічні деталі
Автор:	Zahan, Sumaiya
Інші автори:	Shuvo, Shihab Kabir
Формат:	Internship report
Мова:	English
Опубліковано:	Brac University 2024
Предмети:	Customer relationship management BRAC Stakeholder Mobilisation Customer relations > Management
Онлайн доступ:	http://hdl.handle.net/10361/23322

Схожі ресурси

Analyses of the effectiveness of customer relationship management of The City Bank Limited
за авторством: Akter, Masuma
Опубліковано: (2023)

Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
за авторством: Alamgir, Rezwana
Опубліковано: (2023)

Robi’s Digital solution analysis and customer relationship management
за авторством: Reza Chowdhury, Sanjida Binte
Опубліковано: (2023)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
за авторством: Masud, Rahnuma
Опубліковано: (2024)

Mobilising for women's rights and the role of resources : synthesis report, Bangladesh
за авторством: Nazneen, Sohela, та інші
Опубліковано: (2011)

The effects of digital marketing on customer relationships in Bangladesh
за авторством: Ahmed, Ishtiaq
Опубліковано: (2017)

Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
за авторством: Sultana, Sabia
Опубліковано: (2015)

Enhancing female customers at Daraz Bangladesh
за авторством: Tabassum, Rubaiyat
Опубліковано: (2018)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
за авторством: Rahmatullah, Alisha
Опубліковано: (2017)

Relationship of loyalty programs with customers’ purchase quantity and frequency
за авторством: Islam, Ariful
Опубліковано: (2024)

In building strong customer relationship the importance of communication skills
за авторством: Rafat, Md. Hasibul Islam
Опубліковано: (2021)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
за авторством: Mohtasin, Sadman
Опубліковано: (2022)

Customer’s relationship with general banking of Pubali Bank Limited
за авторством: Dash, Saikat
Опубліковано: (2022)

Customer relationship management: a case study on Mother Horlicks
за авторством: Rahman, Azizur
Опубліковано: (2017)

GrabSoft’s client relationship management during Covid 19 crisis
за авторством: Amin, Zahra Tayeba
Опубліковано: (2024)

The Impact of “communication skills” in building “customer relationship"
за авторством: Chisty, Md Khaza Moenuddin
Опубліковано: (2020)

Customer relationship with general banking of Al Arafah Islami Bank
за авторством: Mim, Ummay Sauda Alam
Опубліковано: (2021)

General banking activities & customer relationship management of the general banking department of IFIC Bank Ltd.
за авторством: Ahmed, Md. Faisal
Опубліковано: (2017)

Prospects of new software for candidate relationship management at TallyKhata
за авторством: Upoma, Dilara Afroje
Опубліковано: (2023)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
за авторством: Bepari, Md. Alamin
Опубліковано: (2020)

Integration of digital loyalty program for hospitality industry
за авторством: Sakib, Nazmus
Опубліковано: (2024)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
за авторством: Debi, Debosmita Roy
Опубліковано: (2024)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
за авторством: Raisa, Fabeha
Опубліковано: (2024)

How HYD meets the customer expectations and maintains a good relationship with them
за авторством: Shawon, MD. Ariful Haque
Опубліковано: (2018)

The impact of digital marketing in building customer relationship and brand promotion
за авторством: Khan, Sanzeeda Islam
Опубліковано: (2020)

Customer engagement process of X integrated marketing agency
за авторством: Islam, Md. Mariful
Опубліковано: (2024)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
за авторством: Sakib, Saadman
Опубліковано: (2018)

Customer-driven services management /
за авторством: Balachandran, S., 1932-
Опубліковано: (1999)

ACI foods, analyzing company situation in terms of customer responsiveness
за авторством: Mahjabin, Nusrat
Опубліковано: (2019)

Engaging people with employer branding at BRAC-Aarong
за авторством: Eiaz-Ur-Rahman, A. F. M.
Опубліковано: (2024)

Optimization of E-commerce operations at La Mode
за авторством: Sadik, Farhan
Опубліковано: (2024)

Customer relationship officer’s engagement in learning & development department of BRAC Bank Limited
за авторством: Nayeem, Fabiha Binte
Опубліковано: (2018)

Quiet revolution? Women’s collective empowerment and BRAC
за авторством: Nazneen, Sohela, та інші
Опубліковано: (2024)

The relationship between customer satisfaction & employee satisfaction
за авторством: Uddin, Riaz
Опубліковано: (2014)

A model of customer-centric banking practices for corporate clients in Bangladesh
за авторством: Andaleeb, Dr. Syed Saad, та інші
Опубліковано: (2016)

An overview of Daraz Bangladesh and its operations from vendor to customer
за авторством: Mimo, Mashuq Bin Mizan
Опубліковано: (2018)

IMC to boost up the selling process of DBL Ceramics Limited
за авторством: Kabir, M. H.
Опубліковано: (2023)

Customer satisfaction on customer service of IFIC Bank limited
за авторством: Mondal, Tanushree
Опубліковано: (2021)

An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
за авторством: Ahmed, Al Wakill
Опубліковано: (2023)

Successful customer retention in a week /
за авторством: Smith, Jane
Опубліковано: (2000)