Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts

Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023

Библиографические подробности
Главный автор:	Zahan, Sumaiya
Другие авторы:	Shuvo, Shihab Kabir
Формат:	Internship report
Язык:	English
Опубликовано:	Brac University 2024
Предметы:	Customer relationship management BRAC Stakeholder Mobilisation Customer relations > Management
Online-ссылка:	http://hdl.handle.net/10361/23322

Схожие документы

Analyses of the effectiveness of customer relationship management of The City Bank Limited
по: Akter, Masuma
Опубликовано: (2023)

Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
по: Alamgir, Rezwana
Опубликовано: (2023)

Robi’s Digital solution analysis and customer relationship management
по: Reza Chowdhury, Sanjida Binte
Опубликовано: (2023)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
по: Masud, Rahnuma
Опубликовано: (2024)

Mobilising for women's rights and the role of resources : synthesis report, Bangladesh
по: Nazneen, Sohela, и др.
Опубликовано: (2011)

The effects of digital marketing on customer relationships in Bangladesh
по: Ahmed, Ishtiaq
Опубликовано: (2017)

Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
по: Sultana, Sabia
Опубликовано: (2015)

Enhancing female customers at Daraz Bangladesh
по: Tabassum, Rubaiyat
Опубликовано: (2018)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
по: Rahmatullah, Alisha
Опубликовано: (2017)

Relationship of loyalty programs with customers’ purchase quantity and frequency
по: Islam, Ariful
Опубликовано: (2024)

In building strong customer relationship the importance of communication skills
по: Rafat, Md. Hasibul Islam
Опубликовано: (2021)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
по: Mohtasin, Sadman
Опубликовано: (2022)

Customer’s relationship with general banking of Pubali Bank Limited
по: Dash, Saikat
Опубликовано: (2022)

Customer relationship management: a case study on Mother Horlicks
по: Rahman, Azizur
Опубликовано: (2017)

GrabSoft’s client relationship management during Covid 19 crisis
по: Amin, Zahra Tayeba
Опубликовано: (2024)

The Impact of “communication skills” in building “customer relationship"
по: Chisty, Md Khaza Moenuddin
Опубликовано: (2020)

Customer relationship with general banking of Al Arafah Islami Bank
по: Mim, Ummay Sauda Alam
Опубликовано: (2021)

General banking activities & customer relationship management of the general banking department of IFIC Bank Ltd.
по: Ahmed, Md. Faisal
Опубликовано: (2017)

Prospects of new software for candidate relationship management at TallyKhata
по: Upoma, Dilara Afroje
Опубликовано: (2023)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
по: Bepari, Md. Alamin
Опубликовано: (2020)

Integration of digital loyalty program for hospitality industry
по: Sakib, Nazmus
Опубликовано: (2024)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
по: Debi, Debosmita Roy
Опубликовано: (2024)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
по: Raisa, Fabeha
Опубликовано: (2024)

How HYD meets the customer expectations and maintains a good relationship with them
по: Shawon, MD. Ariful Haque
Опубликовано: (2018)

The impact of digital marketing in building customer relationship and brand promotion
по: Khan, Sanzeeda Islam
Опубликовано: (2020)

Customer engagement process of X integrated marketing agency
по: Islam, Md. Mariful
Опубликовано: (2024)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
по: Sakib, Saadman
Опубликовано: (2018)

Customer-driven services management /
по: Balachandran, S., 1932-
Опубликовано: (1999)

ACI foods, analyzing company situation in terms of customer responsiveness
по: Mahjabin, Nusrat
Опубликовано: (2019)

Engaging people with employer branding at BRAC-Aarong
по: Eiaz-Ur-Rahman, A. F. M.
Опубликовано: (2024)

Optimization of E-commerce operations at La Mode
по: Sadik, Farhan
Опубликовано: (2024)

Customer relationship officer’s engagement in learning & development department of BRAC Bank Limited
по: Nayeem, Fabiha Binte
Опубликовано: (2018)

Quiet revolution? Women’s collective empowerment and BRAC
по: Nazneen, Sohela, и др.
Опубликовано: (2024)

The relationship between customer satisfaction & employee satisfaction
по: Uddin, Riaz
Опубликовано: (2014)

A model of customer-centric banking practices for corporate clients in Bangladesh
по: Andaleeb, Dr. Syed Saad, и др.
Опубликовано: (2016)

An overview of Daraz Bangladesh and its operations from vendor to customer
по: Mimo, Mashuq Bin Mizan
Опубликовано: (2018)

IMC to boost up the selling process of DBL Ceramics Limited
по: Kabir, M. H.
Опубликовано: (2023)

Customer satisfaction on customer service of IFIC Bank limited
по: Mondal, Tanushree
Опубликовано: (2021)

An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
по: Ahmed, Al Wakill
Опубликовано: (2023)

Successful customer retention in a week /
по: Smith, Jane
Опубликовано: (2000)