Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts

Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023

Bibliografski detalji
Glavni autor:	Zahan, Sumaiya
Daljnji autori:	Shuvo, Shihab Kabir
Format:	Internship report
Jezik:	English
Izdano:	Brac University 2024
Teme:	Customer relationship management BRAC Stakeholder Mobilisation Customer relations > Management
Online pristup:	http://hdl.handle.net/10361/23322

Similar Items

Analyses of the effectiveness of customer relationship management of The City Bank Limited
od: Akter, Masuma
Izdano: (2023)

Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
od: Alamgir, Rezwana
Izdano: (2023)

Robi’s Digital solution analysis and customer relationship management
od: Reza Chowdhury, Sanjida Binte
Izdano: (2023)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
od: Masud, Rahnuma
Izdano: (2024)

Mobilising for women's rights and the role of resources : synthesis report, Bangladesh
od: Nazneen, Sohela, i dr.
Izdano: (2011)

The effects of digital marketing on customer relationships in Bangladesh
od: Ahmed, Ishtiaq
Izdano: (2017)

Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
od: Sultana, Sabia
Izdano: (2015)

Enhancing female customers at Daraz Bangladesh
od: Tabassum, Rubaiyat
Izdano: (2018)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
od: Rahmatullah, Alisha
Izdano: (2017)

Relationship of loyalty programs with customers’ purchase quantity and frequency
od: Islam, Ariful
Izdano: (2024)

In building strong customer relationship the importance of communication skills
od: Rafat, Md. Hasibul Islam
Izdano: (2021)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
od: Mohtasin, Sadman
Izdano: (2022)

Customer’s relationship with general banking of Pubali Bank Limited
od: Dash, Saikat
Izdano: (2022)

Customer relationship management: a case study on Mother Horlicks
od: Rahman, Azizur
Izdano: (2017)

GrabSoft’s client relationship management during Covid 19 crisis
od: Amin, Zahra Tayeba
Izdano: (2024)

The Impact of “communication skills” in building “customer relationship"
od: Chisty, Md Khaza Moenuddin
Izdano: (2020)

Customer relationship with general banking of Al Arafah Islami Bank
od: Mim, Ummay Sauda Alam
Izdano: (2021)

General banking activities & customer relationship management of the general banking department of IFIC Bank Ltd.
od: Ahmed, Md. Faisal
Izdano: (2017)

Prospects of new software for candidate relationship management at TallyKhata
od: Upoma, Dilara Afroje
Izdano: (2023)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
od: Bepari, Md. Alamin
Izdano: (2020)

Integration of digital loyalty program for hospitality industry
od: Sakib, Nazmus
Izdano: (2024)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
od: Debi, Debosmita Roy
Izdano: (2024)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
od: Raisa, Fabeha
Izdano: (2024)

How HYD meets the customer expectations and maintains a good relationship with them
od: Shawon, MD. Ariful Haque
Izdano: (2018)

The impact of digital marketing in building customer relationship and brand promotion
od: Khan, Sanzeeda Islam
Izdano: (2020)

Customer engagement process of X integrated marketing agency
od: Islam, Md. Mariful
Izdano: (2024)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
od: Sakib, Saadman
Izdano: (2018)

Customer-driven services management /
od: Balachandran, S., 1932-
Izdano: (1999)

ACI foods, analyzing company situation in terms of customer responsiveness
od: Mahjabin, Nusrat
Izdano: (2019)

Engaging people with employer branding at BRAC-Aarong
od: Eiaz-Ur-Rahman, A. F. M.
Izdano: (2024)

Optimization of E-commerce operations at La Mode
od: Sadik, Farhan
Izdano: (2024)

Customer relationship officer’s engagement in learning & development department of BRAC Bank Limited
od: Nayeem, Fabiha Binte
Izdano: (2018)

Quiet revolution? Women’s collective empowerment and BRAC
od: Nazneen, Sohela, i dr.
Izdano: (2024)

The relationship between customer satisfaction & employee satisfaction
od: Uddin, Riaz
Izdano: (2014)

A model of customer-centric banking practices for corporate clients in Bangladesh
od: Andaleeb, Dr. Syed Saad, i dr.
Izdano: (2016)

An overview of Daraz Bangladesh and its operations from vendor to customer
od: Mimo, Mashuq Bin Mizan
Izdano: (2018)

IMC to boost up the selling process of DBL Ceramics Limited
od: Kabir, M. H.
Izdano: (2023)

Customer satisfaction on customer service of IFIC Bank limited
od: Mondal, Tanushree
Izdano: (2021)

An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
od: Ahmed, Al Wakill
Izdano: (2023)

Successful customer retention in a week /
od: Smith, Jane
Izdano: (2000)