Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts

Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023

ग्रंथसूची विवरण
मुख्य लेखक:	Zahan, Sumaiya
अन्य लेखक:	Shuvo, Shihab Kabir
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	Brac University 2024
विषय:	Customer relationship management BRAC Stakeholder Mobilisation Customer relations > Management
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/23322

समान संसाधन

Analyses of the effectiveness of customer relationship management of The City Bank Limited
द्वारा: Akter, Masuma
प्रकाशित: (2023)

Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
द्वारा: Alamgir, Rezwana
प्रकाशित: (2023)

Robi’s Digital solution analysis and customer relationship management
द्वारा: Reza Chowdhury, Sanjida Binte
प्रकाशित: (2023)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
द्वारा: Masud, Rahnuma
प्रकाशित: (2024)

Mobilising for women's rights and the role of resources : synthesis report, Bangladesh
द्वारा: Nazneen, Sohela, और अन्य
प्रकाशित: (2011)

The effects of digital marketing on customer relationships in Bangladesh
द्वारा: Ahmed, Ishtiaq
प्रकाशित: (2017)

Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
द्वारा: Sultana, Sabia
प्रकाशित: (2015)

Enhancing female customers at Daraz Bangladesh
द्वारा: Tabassum, Rubaiyat
प्रकाशित: (2018)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
द्वारा: Rahmatullah, Alisha
प्रकाशित: (2017)

Relationship of loyalty programs with customers’ purchase quantity and frequency
द्वारा: Islam, Ariful
प्रकाशित: (2024)

In building strong customer relationship the importance of communication skills
द्वारा: Rafat, Md. Hasibul Islam
प्रकाशित: (2021)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
द्वारा: Mohtasin, Sadman
प्रकाशित: (2022)

Customer’s relationship with general banking of Pubali Bank Limited
द्वारा: Dash, Saikat
प्रकाशित: (2022)

Customer relationship management: a case study on Mother Horlicks
द्वारा: Rahman, Azizur
प्रकाशित: (2017)

GrabSoft’s client relationship management during Covid 19 crisis
द्वारा: Amin, Zahra Tayeba
प्रकाशित: (2024)

The Impact of “communication skills” in building “customer relationship"
द्वारा: Chisty, Md Khaza Moenuddin
प्रकाशित: (2020)

Customer relationship with general banking of Al Arafah Islami Bank
द्वारा: Mim, Ummay Sauda Alam
प्रकाशित: (2021)

General banking activities & customer relationship management of the general banking department of IFIC Bank Ltd.
द्वारा: Ahmed, Md. Faisal
प्रकाशित: (2017)

Prospects of new software for candidate relationship management at TallyKhata
द्वारा: Upoma, Dilara Afroje
प्रकाशित: (2023)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
द्वारा: Bepari, Md. Alamin
प्रकाशित: (2020)

Integration of digital loyalty program for hospitality industry
द्वारा: Sakib, Nazmus
प्रकाशित: (2024)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
द्वारा: Debi, Debosmita Roy
प्रकाशित: (2024)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
द्वारा: Raisa, Fabeha
प्रकाशित: (2024)

How HYD meets the customer expectations and maintains a good relationship with them
द्वारा: Shawon, MD. Ariful Haque
प्रकाशित: (2018)

The impact of digital marketing in building customer relationship and brand promotion
द्वारा: Khan, Sanzeeda Islam
प्रकाशित: (2020)

Customer engagement process of X integrated marketing agency
द्वारा: Islam, Md. Mariful
प्रकाशित: (2024)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
द्वारा: Sakib, Saadman
प्रकाशित: (2018)

Customer-driven services management /
द्वारा: Balachandran, S., 1932-
प्रकाशित: (1999)

ACI foods, analyzing company situation in terms of customer responsiveness
द्वारा: Mahjabin, Nusrat
प्रकाशित: (2019)

Engaging people with employer branding at BRAC-Aarong
द्वारा: Eiaz-Ur-Rahman, A. F. M.
प्रकाशित: (2024)

Optimization of E-commerce operations at La Mode
द्वारा: Sadik, Farhan
प्रकाशित: (2024)

Customer relationship officer’s engagement in learning & development department of BRAC Bank Limited
द्वारा: Nayeem, Fabiha Binte
प्रकाशित: (2018)

Quiet revolution? Women’s collective empowerment and BRAC
द्वारा: Nazneen, Sohela, और अन्य
प्रकाशित: (2024)

The relationship between customer satisfaction & employee satisfaction
द्वारा: Uddin, Riaz
प्रकाशित: (2014)

A model of customer-centric banking practices for corporate clients in Bangladesh
द्वारा: Andaleeb, Dr. Syed Saad, और अन्य
प्रकाशित: (2016)

An overview of Daraz Bangladesh and its operations from vendor to customer
द्वारा: Mimo, Mashuq Bin Mizan
प्रकाशित: (2018)

IMC to boost up the selling process of DBL Ceramics Limited
द्वारा: Kabir, M. H.
प्रकाशित: (2023)

Customer satisfaction on customer service of IFIC Bank limited
द्वारा: Mondal, Tanushree
प्रकाशित: (2021)

An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
द्वारा: Ahmed, Al Wakill
प्रकाशित: (2023)

Successful customer retention in a week /
द्वारा: Smith, Jane
प्रकाशित: (2000)