Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts

Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας:	Zahan, Sumaiya
Άλλοι συγγραφείς:	Shuvo, Shihab Kabir
Μορφή:	Internship report
Γλώσσα:	English
Έκδοση:	Brac University 2024
Θέματα:	Customer relationship management BRAC Stakeholder Mobilisation Customer relations > Management
Διαθέσιμο Online:	http://hdl.handle.net/10361/23322

Παρόμοια τεκμήρια

Analyses of the effectiveness of customer relationship management of The City Bank Limited
ανά: Akter, Masuma
Έκδοση: (2023)

Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
ανά: Alamgir, Rezwana
Έκδοση: (2023)

Robi’s Digital solution analysis and customer relationship management
ανά: Reza Chowdhury, Sanjida Binte
Έκδοση: (2023)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
ανά: Masud, Rahnuma
Έκδοση: (2024)

Mobilising for women's rights and the role of resources : synthesis report, Bangladesh
ανά: Nazneen, Sohela, κ.ά.
Έκδοση: (2011)

The effects of digital marketing on customer relationships in Bangladesh
ανά: Ahmed, Ishtiaq
Έκδοση: (2017)

Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
ανά: Sultana, Sabia
Έκδοση: (2015)

Enhancing female customers at Daraz Bangladesh
ανά: Tabassum, Rubaiyat
Έκδοση: (2018)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
ανά: Rahmatullah, Alisha
Έκδοση: (2017)

Relationship of loyalty programs with customers’ purchase quantity and frequency
ανά: Islam, Ariful
Έκδοση: (2024)

In building strong customer relationship the importance of communication skills
ανά: Rafat, Md. Hasibul Islam
Έκδοση: (2021)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
ανά: Mohtasin, Sadman
Έκδοση: (2022)

Customer’s relationship with general banking of Pubali Bank Limited
ανά: Dash, Saikat
Έκδοση: (2022)

Customer relationship management: a case study on Mother Horlicks
ανά: Rahman, Azizur
Έκδοση: (2017)

GrabSoft’s client relationship management during Covid 19 crisis
ανά: Amin, Zahra Tayeba
Έκδοση: (2024)

The Impact of “communication skills” in building “customer relationship"
ανά: Chisty, Md Khaza Moenuddin
Έκδοση: (2020)

Customer relationship with general banking of Al Arafah Islami Bank
ανά: Mim, Ummay Sauda Alam
Έκδοση: (2021)

General banking activities & customer relationship management of the general banking department of IFIC Bank Ltd.
ανά: Ahmed, Md. Faisal
Έκδοση: (2017)

Prospects of new software for candidate relationship management at TallyKhata
ανά: Upoma, Dilara Afroje
Έκδοση: (2023)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
ανά: Bepari, Md. Alamin
Έκδοση: (2020)

Integration of digital loyalty program for hospitality industry
ανά: Sakib, Nazmus
Έκδοση: (2024)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
ανά: Debi, Debosmita Roy
Έκδοση: (2024)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
ανά: Raisa, Fabeha
Έκδοση: (2024)

How HYD meets the customer expectations and maintains a good relationship with them
ανά: Shawon, MD. Ariful Haque
Έκδοση: (2018)

The impact of digital marketing in building customer relationship and brand promotion
ανά: Khan, Sanzeeda Islam
Έκδοση: (2020)

Customer engagement process of X integrated marketing agency
ανά: Islam, Md. Mariful
Έκδοση: (2024)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
ανά: Sakib, Saadman
Έκδοση: (2018)

Customer-driven services management /
ανά: Balachandran, S., 1932-
Έκδοση: (1999)

ACI foods, analyzing company situation in terms of customer responsiveness
ανά: Mahjabin, Nusrat
Έκδοση: (2019)

Engaging people with employer branding at BRAC-Aarong
ανά: Eiaz-Ur-Rahman, A. F. M.
Έκδοση: (2024)

Optimization of E-commerce operations at La Mode
ανά: Sadik, Farhan
Έκδοση: (2024)

Customer relationship officer’s engagement in learning & development department of BRAC Bank Limited
ανά: Nayeem, Fabiha Binte
Έκδοση: (2018)

Quiet revolution? Women’s collective empowerment and BRAC
ανά: Nazneen, Sohela, κ.ά.
Έκδοση: (2024)

The relationship between customer satisfaction & employee satisfaction
ανά: Uddin, Riaz
Έκδοση: (2014)

A model of customer-centric banking practices for corporate clients in Bangladesh
ανά: Andaleeb, Dr. Syed Saad, κ.ά.
Έκδοση: (2016)

An overview of Daraz Bangladesh and its operations from vendor to customer
ανά: Mimo, Mashuq Bin Mizan
Έκδοση: (2018)

IMC to boost up the selling process of DBL Ceramics Limited
ανά: Kabir, M. H.
Έκδοση: (2023)

Customer satisfaction on customer service of IFIC Bank limited
ανά: Mondal, Tanushree
Έκδοση: (2021)

An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
ανά: Ahmed, Al Wakill
Έκδοση: (2023)

Successful customer retention in a week /
ανά: Smith, Jane
Έκδοση: (2000)