Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts

Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Zahan, Sumaiya
مؤلفون آخرون:	Shuvo, Shihab Kabir
التنسيق:	Internship report
اللغة:	English
منشور في:	Brac University 2024
الموضوعات:	Customer relationship management BRAC Stakeholder Mobilisation Customer relations > Management
الوصول للمادة أونلاين:	http://hdl.handle.net/10361/23322

مواد مشابهة

Analyses of the effectiveness of customer relationship management of The City Bank Limited
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Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
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Robi’s Digital solution analysis and customer relationship management
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The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
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منشور في: (2024)

Mobilising for women's rights and the role of resources : synthesis report, Bangladesh
بواسطة: Nazneen, Sohela, وآخرون
منشور في: (2011)

The effects of digital marketing on customer relationships in Bangladesh
بواسطة: Ahmed, Ishtiaq
منشور في: (2017)

Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
بواسطة: Sultana, Sabia
منشور في: (2015)

Enhancing female customers at Daraz Bangladesh
بواسطة: Tabassum, Rubaiyat
منشور في: (2018)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
بواسطة: Rahmatullah, Alisha
منشور في: (2017)

Relationship of loyalty programs with customers’ purchase quantity and frequency
بواسطة: Islam, Ariful
منشور في: (2024)

In building strong customer relationship the importance of communication skills
بواسطة: Rafat, Md. Hasibul Islam
منشور في: (2021)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
بواسطة: Mohtasin, Sadman
منشور في: (2022)

Customer’s relationship with general banking of Pubali Bank Limited
بواسطة: Dash, Saikat
منشور في: (2022)

Customer relationship management: a case study on Mother Horlicks
بواسطة: Rahman, Azizur
منشور في: (2017)

GrabSoft’s client relationship management during Covid 19 crisis
بواسطة: Amin, Zahra Tayeba
منشور في: (2024)

The Impact of “communication skills” in building “customer relationship"
بواسطة: Chisty, Md Khaza Moenuddin
منشور في: (2020)

Customer relationship with general banking of Al Arafah Islami Bank
بواسطة: Mim, Ummay Sauda Alam
منشور في: (2021)

General banking activities & customer relationship management of the general banking department of IFIC Bank Ltd.
بواسطة: Ahmed, Md. Faisal
منشور في: (2017)

Prospects of new software for candidate relationship management at TallyKhata
بواسطة: Upoma, Dilara Afroje
منشور في: (2023)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
بواسطة: Bepari, Md. Alamin
منشور في: (2020)

Integration of digital loyalty program for hospitality industry
بواسطة: Sakib, Nazmus
منشور في: (2024)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
بواسطة: Debi, Debosmita Roy
منشور في: (2024)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
بواسطة: Raisa, Fabeha
منشور في: (2024)

How HYD meets the customer expectations and maintains a good relationship with them
بواسطة: Shawon, MD. Ariful Haque
منشور في: (2018)

The impact of digital marketing in building customer relationship and brand promotion
بواسطة: Khan, Sanzeeda Islam
منشور في: (2020)

Customer engagement process of X integrated marketing agency
بواسطة: Islam, Md. Mariful
منشور في: (2024)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
بواسطة: Sakib, Saadman
منشور في: (2018)

Customer-driven services management /
بواسطة: Balachandran, S., 1932-
منشور في: (1999)

ACI foods, analyzing company situation in terms of customer responsiveness
بواسطة: Mahjabin, Nusrat
منشور في: (2019)

Engaging people with employer branding at BRAC-Aarong
بواسطة: Eiaz-Ur-Rahman, A. F. M.
منشور في: (2024)

Optimization of E-commerce operations at La Mode
بواسطة: Sadik, Farhan
منشور في: (2024)

Customer relationship officer’s engagement in learning & development department of BRAC Bank Limited
بواسطة: Nayeem, Fabiha Binte
منشور في: (2018)

Quiet revolution? Women’s collective empowerment and BRAC
بواسطة: Nazneen, Sohela, وآخرون
منشور في: (2024)

The relationship between customer satisfaction & employee satisfaction
بواسطة: Uddin, Riaz
منشور في: (2014)

A model of customer-centric banking practices for corporate clients in Bangladesh
بواسطة: Andaleeb, Dr. Syed Saad, وآخرون
منشور في: (2016)

An overview of Daraz Bangladesh and its operations from vendor to customer
بواسطة: Mimo, Mashuq Bin Mizan
منشور في: (2018)

IMC to boost up the selling process of DBL Ceramics Limited
بواسطة: Kabir, M. H.
منشور في: (2023)

Customer satisfaction on customer service of IFIC Bank limited
بواسطة: Mondal, Tanushree
منشور في: (2021)

An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
بواسطة: Ahmed, Al Wakill
منشور في: (2023)

Successful customer retention in a week /
بواسطة: Smith, Jane
منشور في: (2000)