A study on the environment and operations of Kuehne + Nagel Bangladesh Limited
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023
| 1. autor: | |
|---|---|
| Kolejni autorzy: | |
| Format: | Internship report |
| Język: | English |
| Wydane: |
Brac University
2024
|
| Hasła przedmiotowe: | |
| Dostęp online: | http://hdl.handle.net/10361/23281 |
| id |
10361-23281 |
|---|---|
| record_format |
dspace |
| spelling |
10361-232812024-06-09T21:06:13Z A study on the environment and operations of Kuehne + Nagel Bangladesh Limited Shahriar, Arfan Shuvo,Shihab Brac Business School, Brac University Multinational freight Supply chain logistics Customer centricity Air cargo shipping Business logistics Customer relations--Management This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023 Cataloged from the PDF version of the internship report. Includes bibliographical references (page 48). Kuehne + Nagle Ltd. is a multinational freight forwarding organisation that was founded in 1890 by August Kuehne and Friedrich Nagel in Bremen, Germany. Over the decades the company has established itself as the top freight forwarder in the world. Currently, they are headquartered in Schindellegi, Feusisberg, Switzerland operating from about 1.300 locations and more than 100 countries across the world. The main business of Kuehne + Nagle Ltd. is managing the supply chain logistics of their respective clients. In other words, they act as the forwarder that works as the bridge between a buyer and a shipper from one country to another. They currently have more than 4,00,000 customers that trust them to manage their logistics. They basically handle the responsibilities of receiving goods from the suppliers, providing Bills of Lading (BL), booking a shipment with a carrier and sometimes also distributing the cargo to the respective consignees. The main focus of Kuehne + Nagle Ltd. is customer centricity. They design their tasks based on customer satisfactions and that is why they have been successful in terms of sustaining the customer loyalty over the years. They also emphasise on quality service and punctuality. As a matter of fact, such business ethics have enabled them to be the top-ranked forwarder in the world for both Sea and Air cargo shipping. I had two major objectives that get from this internship and I believe that I have been successful in accomplishing them. First, I have gathered some priceless experience from my tenure at Kuehne + Nagle Bangladesh Ltd. Secondly, I have been able to develop some of my interpersonal skills from working there as an intern. However, the specific objective of this report is to shed light on how the operations of Kuehne + Nagle Bangladesh Ltd. works and in what sort of environment. Kuehne + Nagle Bangladesh Ltd. acknowledges their main strength to be their global network that helps them to earn the trust of their clients. Again, their customer centricity makes them always prioritise customer feedbacks and they are always looking for an opportunity to get better every day. Arfan Shahriar B. Business Administration 2024-06-09T12:02:29Z 2024-06-09T12:02:29Z ©2023 2023-10 Internship report ID 18104211 http://hdl.handle.net/10361/23281 en Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 48 pages application/pdf Brac University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Multinational freight Supply chain logistics Customer centricity Air cargo shipping Business logistics Customer relations--Management |
| spellingShingle |
Multinational freight Supply chain logistics Customer centricity Air cargo shipping Business logistics Customer relations--Management Shahriar, Arfan A study on the environment and operations of Kuehne + Nagel Bangladesh Limited |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023 |
| author2 |
Shuvo,Shihab |
| author_facet |
Shuvo,Shihab Shahriar, Arfan |
| format |
Internship report |
| author |
Shahriar, Arfan |
| author_sort |
Shahriar, Arfan |
| title |
A study on the environment and operations of Kuehne + Nagel Bangladesh Limited |
| title_short |
A study on the environment and operations of Kuehne + Nagel Bangladesh Limited |
| title_full |
A study on the environment and operations of Kuehne + Nagel Bangladesh Limited |
| title_fullStr |
A study on the environment and operations of Kuehne + Nagel Bangladesh Limited |
| title_full_unstemmed |
A study on the environment and operations of Kuehne + Nagel Bangladesh Limited |
| title_sort |
study on the environment and operations of kuehne + nagel bangladesh limited |
| publisher |
Brac University |
| publishDate |
2024 |
| url |
http://hdl.handle.net/10361/23281 |
| work_keys_str_mv |
AT shahriararfan astudyontheenvironmentandoperationsofkuehnenagelbangladeshlimited AT shahriararfan studyontheenvironmentandoperationsofkuehnenagelbangladeshlimited |
| _version_ |
1814309733420498944 |