Customer service and satisfaction analysis at Prime Bank Ltd.

Customer service and satisfaction analysis at Prime Bank Ltd.

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Dettagli Bibliografici
Autore principale:	Jihan, Jaky All Naiem
Altri autori:	Hasan, Najmul
Natura:	Internship report
Lingua:	English
Pubblicazione:	Brac University 2024
Soggetti:	Customer satisfaction Prime Bank Limited Commercial banks General Banking Banks and banking > Bangladesh. Banks and banking > Customer services > Bangladesh.
Accesso online:	http://hdl.handle.net/10361/23069

Documenti analoghi

Customer service and satisfaction of Prime Bank Limited
di: Saba, Husnus
Pubblicazione: (2018)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
di: Rashid, Kamrun Nahar
Pubblicazione: (2019)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
di: Ahmed, Ishtiaque
Pubblicazione: (2019)

Customer satisfaction on services of Sonali bank Limited
di: Akib, Ahanak
Pubblicazione: (2022)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
di: Alam, Farzana
Pubblicazione: (2022)

A study on the customer satisfaction at Prime Bank Securities Limited
di: Ali, Sanjana
Pubblicazione: (2018)

Customer service and satisfaction of Janata Bank
di: Nayeem, Jannatul
Pubblicazione: (2019)

Customer satisfaction on customer services of UCB Bank
di: Afroz, Ridita
Pubblicazione: (2023)

Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited
di: Reza, Tahsin Subah
Pubblicazione: (2018)

Customer satisfaction level of Standard Bank Limited
di: Anjum, Sabab Al
Pubblicazione: (2018)

Identifying customer satisfaction level of BRAC Bank general banking activities
di: Mahnaz, Samanta
Pubblicazione: (2019)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
di: Islam, Md. Shajidul
Pubblicazione: (2024)

Changes in general banking system and employee satisfaction in Prime Bank
di: Alam, Aurony
Pubblicazione: (2018)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
di: Afroz, Nadia
Pubblicazione: (2018)

General banking division of Prime Bank Limited
di: Hossain, Mohammad Sadat
Pubblicazione: (2024)

Impact of digitalization of service request (information update) for customer satisfaction
di: Nova, Sanjana Azad
Pubblicazione: (2023)

General banking activities of Prime Bank Limited
di: Islam, Nabila
Pubblicazione: (2019)

General banking and customer satisfaction of Bank Asia Limited
di: Raihan, Sabbir
Pubblicazione: (2023)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
di: Sumaya, Ayesha
Pubblicazione: (2019)

Customer service & customer’s satisfaction of Trust Bank Limited
di: Fardous, Farhin
Pubblicazione: (2021)

Customer perception on general banking activities of Prime Bank Limited Banani branch
di: Tasnim, Zarin
Pubblicazione: (2017)

Customer satisfaction on general banking of Prime Bank
di: Maria, Jannatul
Pubblicazione: (2018)

Customer satisfaction on customer service of IFIC Bank limited
di: Mondal, Tanushree
Pubblicazione: (2021)

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
di: Seraj, Anika Binte
Pubblicazione: (2018)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
di: Haque, Tasfin Iftekharul
Pubblicazione: (2019)

E-banking services and customer behavior analysis of Agrani Bank Limited
di: Biswas, Soumithra
Pubblicazione: (2023)

Customer service and satisfaction of Agrani Bank Limited
di: Afroz, Sadia
Pubblicazione: (2018)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
di: Saad, Kazi Newaz Alam
Pubblicazione: (2019)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
di: Bepari, Md. Alamin
Pubblicazione: (2020)

Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
di: Sadia, Safa
Pubblicazione: (2018)

Role of Prime Bank Ltd on encouraging entrepreneurs
di: Islam, Nusrat Kaniz
Pubblicazione: (2018)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
di: Fariha, Lamia Jannat
Pubblicazione: (2023)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
di: Naureen, Sabah
Pubblicazione: (2021)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
di: Anima, Maisha Ibnath
Pubblicazione: (2020)

Evaluation of customer satisfaction of United Commercial Bank Limited
di: Ahmed, Naziat
Pubblicazione: (2017)

General banking and digitalization through the lenses of customer
di: Tasnuva, Rudainah
Pubblicazione: (2024)

A study of customer satisfaction on online banking & ATM services, Islami Bank Bangladesh Limited
di: Jahan, Md. Ashraf
Pubblicazione: (2019)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
di: Shafin, Md. Shahriar Kabir
Pubblicazione: (2024)

SERVQUAL perception of Prime Bank Limited
di: Hossain, Dahlia
Pubblicazione: (2018)

Procedure of trade service division and an analysis of automation opportunities in Prime Bank Limited
di: Shashi, Farhana Rahman
Pubblicazione: (2018)