Customer service and satisfaction analysis at Prime Bank Ltd.

Customer service and satisfaction analysis at Prime Bank Ltd.

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Bibliografiset tiedot
Päätekijä:	Jihan, Jaky All Naiem
Muut tekijät:	Hasan, Najmul
Aineistotyyppi:	Internship report
Kieli:	English
Julkaistu:	Brac University 2024
Aiheet:	Customer satisfaction Prime Bank Limited Commercial banks General Banking Banks and banking > Bangladesh. Banks and banking > Customer services > Bangladesh.
Linkit:	http://hdl.handle.net/10361/23069

Samankaltaisia teoksia

Customer service and satisfaction of Prime Bank Limited
Tekijä: Saba, Husnus
Julkaistu: (2018)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
Tekijä: Rashid, Kamrun Nahar
Julkaistu: (2019)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
Tekijä: Ahmed, Ishtiaque
Julkaistu: (2019)

Customer satisfaction on services of Sonali bank Limited
Tekijä: Akib, Ahanak
Julkaistu: (2022)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
Tekijä: Alam, Farzana
Julkaistu: (2022)

A study on the customer satisfaction at Prime Bank Securities Limited
Tekijä: Ali, Sanjana
Julkaistu: (2018)

Customer service and satisfaction of Janata Bank
Tekijä: Nayeem, Jannatul
Julkaistu: (2019)

Customer satisfaction on customer services of UCB Bank
Tekijä: Afroz, Ridita
Julkaistu: (2023)

Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited
Tekijä: Reza, Tahsin Subah
Julkaistu: (2018)

Customer satisfaction level of Standard Bank Limited
Tekijä: Anjum, Sabab Al
Julkaistu: (2018)

Identifying customer satisfaction level of BRAC Bank general banking activities
Tekijä: Mahnaz, Samanta
Julkaistu: (2019)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
Tekijä: Islam, Md. Shajidul
Julkaistu: (2024)

Changes in general banking system and employee satisfaction in Prime Bank
Tekijä: Alam, Aurony
Julkaistu: (2018)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
Tekijä: Afroz, Nadia
Julkaistu: (2018)

General banking division of Prime Bank Limited
Tekijä: Hossain, Mohammad Sadat
Julkaistu: (2024)

Impact of digitalization of service request (information update) for customer satisfaction
Tekijä: Nova, Sanjana Azad
Julkaistu: (2023)

General banking activities of Prime Bank Limited
Tekijä: Islam, Nabila
Julkaistu: (2019)

General banking and customer satisfaction of Bank Asia Limited
Tekijä: Raihan, Sabbir
Julkaistu: (2023)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
Tekijä: Sumaya, Ayesha
Julkaistu: (2019)

Customer service & customer’s satisfaction of Trust Bank Limited
Tekijä: Fardous, Farhin
Julkaistu: (2021)

Customer perception on general banking activities of Prime Bank Limited Banani branch
Tekijä: Tasnim, Zarin
Julkaistu: (2017)

Customer satisfaction on general banking of Prime Bank
Tekijä: Maria, Jannatul
Julkaistu: (2018)

Customer satisfaction on customer service of IFIC Bank limited
Tekijä: Mondal, Tanushree
Julkaistu: (2021)

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
Tekijä: Seraj, Anika Binte
Julkaistu: (2018)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
Tekijä: Haque, Tasfin Iftekharul
Julkaistu: (2019)

E-banking services and customer behavior analysis of Agrani Bank Limited
Tekijä: Biswas, Soumithra
Julkaistu: (2023)

Customer service and satisfaction of Agrani Bank Limited
Tekijä: Afroz, Sadia
Julkaistu: (2018)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
Tekijä: Saad, Kazi Newaz Alam
Julkaistu: (2019)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
Tekijä: Bepari, Md. Alamin
Julkaistu: (2020)

Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
Tekijä: Sadia, Safa
Julkaistu: (2018)

Role of Prime Bank Ltd on encouraging entrepreneurs
Tekijä: Islam, Nusrat Kaniz
Julkaistu: (2018)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
Tekijä: Fariha, Lamia Jannat
Julkaistu: (2023)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
Tekijä: Naureen, Sabah
Julkaistu: (2021)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
Tekijä: Anima, Maisha Ibnath
Julkaistu: (2020)

Evaluation of customer satisfaction of United Commercial Bank Limited
Tekijä: Ahmed, Naziat
Julkaistu: (2017)

General banking and digitalization through the lenses of customer
Tekijä: Tasnuva, Rudainah
Julkaistu: (2024)

A study of customer satisfaction on online banking & ATM services, Islami Bank Bangladesh Limited
Tekijä: Jahan, Md. Ashraf
Julkaistu: (2019)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
Tekijä: Shafin, Md. Shahriar Kabir
Julkaistu: (2024)

SERVQUAL perception of Prime Bank Limited
Tekijä: Hossain, Dahlia
Julkaistu: (2018)

Procedure of trade service division and an analysis of automation opportunities in Prime Bank Limited
Tekijä: Shashi, Farhana Rahman
Julkaistu: (2018)