Customer service and satisfaction analysis at Prime Bank Ltd.

Customer service and satisfaction analysis at Prime Bank Ltd.

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Dades bibliogràfiques
Autor principal:	Jihan, Jaky All Naiem
Altres autors:	Hasan, Najmul
Format:	Internship report
Idioma:	English
Publicat:	Brac University 2024
Matèries:	Customer satisfaction Prime Bank Limited Commercial banks General Banking Banks and banking > Bangladesh. Banks and banking > Customer services > Bangladesh.
Accés en línia:	http://hdl.handle.net/10361/23069

Ítems similars

Customer service and satisfaction of Prime Bank Limited
per: Saba, Husnus
Publicat: (2018)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
per: Rashid, Kamrun Nahar
Publicat: (2019)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
per: Ahmed, Ishtiaque
Publicat: (2019)

Customer satisfaction on services of Sonali bank Limited
per: Akib, Ahanak
Publicat: (2022)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
per: Alam, Farzana
Publicat: (2022)

A study on the customer satisfaction at Prime Bank Securities Limited
per: Ali, Sanjana
Publicat: (2018)

Customer service and satisfaction of Janata Bank
per: Nayeem, Jannatul
Publicat: (2019)

Customer satisfaction on customer services of UCB Bank
per: Afroz, Ridita
Publicat: (2023)

Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited
per: Reza, Tahsin Subah
Publicat: (2018)

Customer satisfaction level of Standard Bank Limited
per: Anjum, Sabab Al
Publicat: (2018)

Identifying customer satisfaction level of BRAC Bank general banking activities
per: Mahnaz, Samanta
Publicat: (2019)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
per: Islam, Md. Shajidul
Publicat: (2024)

Changes in general banking system and employee satisfaction in Prime Bank
per: Alam, Aurony
Publicat: (2018)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
per: Afroz, Nadia
Publicat: (2018)

General banking division of Prime Bank Limited
per: Hossain, Mohammad Sadat
Publicat: (2024)

Impact of digitalization of service request (information update) for customer satisfaction
per: Nova, Sanjana Azad
Publicat: (2023)

General banking activities of Prime Bank Limited
per: Islam, Nabila
Publicat: (2019)

General banking and customer satisfaction of Bank Asia Limited
per: Raihan, Sabbir
Publicat: (2023)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
per: Sumaya, Ayesha
Publicat: (2019)

Customer service & customer’s satisfaction of Trust Bank Limited
per: Fardous, Farhin
Publicat: (2021)

Customer perception on general banking activities of Prime Bank Limited Banani branch
per: Tasnim, Zarin
Publicat: (2017)

Customer satisfaction on general banking of Prime Bank
per: Maria, Jannatul
Publicat: (2018)

Customer satisfaction on customer service of IFIC Bank limited
per: Mondal, Tanushree
Publicat: (2021)

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
per: Seraj, Anika Binte
Publicat: (2018)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
per: Haque, Tasfin Iftekharul
Publicat: (2019)

E-banking services and customer behavior analysis of Agrani Bank Limited
per: Biswas, Soumithra
Publicat: (2023)

Customer service and satisfaction of Agrani Bank Limited
per: Afroz, Sadia
Publicat: (2018)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
per: Saad, Kazi Newaz Alam
Publicat: (2019)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
per: Bepari, Md. Alamin
Publicat: (2020)

Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
per: Sadia, Safa
Publicat: (2018)

Role of Prime Bank Ltd on encouraging entrepreneurs
per: Islam, Nusrat Kaniz
Publicat: (2018)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
per: Fariha, Lamia Jannat
Publicat: (2023)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
per: Naureen, Sabah
Publicat: (2021)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
per: Anima, Maisha Ibnath
Publicat: (2020)

Evaluation of customer satisfaction of United Commercial Bank Limited
per: Ahmed, Naziat
Publicat: (2017)

General banking and digitalization through the lenses of customer
per: Tasnuva, Rudainah
Publicat: (2024)

A study of customer satisfaction on online banking & ATM services, Islami Bank Bangladesh Limited
per: Jahan, Md. Ashraf
Publicat: (2019)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
per: Shafin, Md. Shahriar Kabir
Publicat: (2024)

SERVQUAL perception of Prime Bank Limited
per: Hossain, Dahlia
Publicat: (2018)

Procedure of trade service division and an analysis of automation opportunities in Prime Bank Limited
per: Shashi, Farhana Rahman
Publicat: (2018)