Customer service and satisfaction analysis at Prime Bank Ltd.
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.
| Autor principal: | |
|---|---|
| Outros Autores: | |
| Formato: | Internship report |
| Idioma: | English |
| Publicado em: |
Brac University
2024
|
| Assuntos: | |
| Acesso em linha: | http://hdl.handle.net/10361/23069 |
| id |
10361-23069 |
|---|---|
| record_format |
dspace |
| spelling |
10361-230692024-06-03T21:00:27Z Customer service and satisfaction analysis at Prime Bank Ltd. Jihan, Jaky All Naiem Hasan, Najmul Brac Business School, Brac University Customer satisfaction Prime Bank Limited Commercial banks General Banking Banks and banking--Bangladesh. Banks and banking--Customer services--Bangladesh. This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023. Cataloged from the PDF version of the internship report. Includes bibliographical references (pages 39). Prime Bank Limited is a private commercial bank in Bangladesh with its headquarters in Dhaka. Founded in 1995, Prime Bank has steadily grown and evolved to become one of the leading private sector commercial banks in the country. It operates in corporate, consumer, MSME, and sustainable banking sectors. With a robust network of branches and ATMs across Bangladesh, the bank serves both urban and rural communities, catering to diverse customer needs, the bank has 146 Branches and 170 ATMs. Prime Bank offers a range of digital banking services, making it convenient for customers to access their accounts and perform transactions. This includes the implementation of online and mobile banking platforms, ensuring that customers have seamless access to their accounts and can perform transactions conveniently. With a solid financial foundation, a wide range of products and services, and a dedication to innovation, Prime Bank is poised to continue its growth and maintain its position as a leading player in the country's banking sector. Jaky All Naiem Jihan B. Business Administration 2024-06-03T04:06:02Z 2024-06-03T04:06:02Z 2023-10 Internship report ID 19304006 http://hdl.handle.net/10361/23069 en Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 41 pages application/pdf Brac University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Customer satisfaction Prime Bank Limited Commercial banks General Banking Banks and banking--Bangladesh. Banks and banking--Customer services--Bangladesh. |
| spellingShingle |
Customer satisfaction Prime Bank Limited Commercial banks General Banking Banks and banking--Bangladesh. Banks and banking--Customer services--Bangladesh. Jihan, Jaky All Naiem Customer service and satisfaction analysis at Prime Bank Ltd. |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023. |
| author2 |
Hasan, Najmul |
| author_facet |
Hasan, Najmul Jihan, Jaky All Naiem |
| format |
Internship report |
| author |
Jihan, Jaky All Naiem |
| author_sort |
Jihan, Jaky All Naiem |
| title |
Customer service and satisfaction analysis at Prime Bank Ltd. |
| title_short |
Customer service and satisfaction analysis at Prime Bank Ltd. |
| title_full |
Customer service and satisfaction analysis at Prime Bank Ltd. |
| title_fullStr |
Customer service and satisfaction analysis at Prime Bank Ltd. |
| title_full_unstemmed |
Customer service and satisfaction analysis at Prime Bank Ltd. |
| title_sort |
customer service and satisfaction analysis at prime bank ltd. |
| publisher |
Brac University |
| publishDate |
2024 |
| url |
http://hdl.handle.net/10361/23069 |
| work_keys_str_mv |
AT jihanjakyallnaiem customerserviceandsatisfactionanalysisatprimebankltd |
| _version_ |
1814306892518785024 |