Contentment of clients and customers on the provided services of Fly Far International
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.
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| Sprog: | English |
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BRAC University
2024
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| Online adgang: | http://hdl.handle.net/10361/23048 |
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10361-23048 |
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10361-230482024-06-02T21:04:35Z Contentment of clients and customers on the provided services of Fly Far International Ahmed, Veronika Zaman, Raisa Tasneem Brac Business School, Brac University Fly Far International Tour packages IATA accredited travel agency Traveler needs Tourism technology platform Customer satisfaction Improvement Tourism--Management Hospitality industry Tourism--Technological innovations This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023. Cataloged from the PDF version of the internship report. Includes bibliographical references (page 32). In 2017, "Fly Far International" began taking baby steps. Its initial inventory was the granting of visas. Later in 2018, we will put all of our attention into processing immigrant and student visas as well as Umrah packages. In addition to our current service, they launched the tour package in the market in 2019. In 2021, it received IATA accreditation as a travel agency. They are working at addressing all traveler needs and offering simple solutions through a single, all-encompassing tourism technology platform. In this industry, it has become crucial to prioritize customer pleasure in order to meet agency objectives. Customer satisfaction determines whether an organization succeeds or fails. Despite the tourism and travel industries' competitiveness. Although FFI targets a variety of people, pilgrims performing the Hajj and Umrah, students, and tourists make up the majority of its patrons. So, to meet the customers satisfaction Fly Far International must improve their working environment, relationship with their clients, their online services and they must charge a lower service charge for their services. Veronika Ahmed B. Business Administration 2024-06-02T06:11:10Z 2024-06-02T06:11:10Z ©2023 2023-05 Internship report ID 15304091 http://hdl.handle.net/10361/23048 en Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 32 pages application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Fly Far International Tour packages IATA accredited travel agency Traveler needs Tourism technology platform Customer satisfaction Improvement Tourism--Management Hospitality industry Tourism--Technological innovations |
| spellingShingle |
Fly Far International Tour packages IATA accredited travel agency Traveler needs Tourism technology platform Customer satisfaction Improvement Tourism--Management Hospitality industry Tourism--Technological innovations Ahmed, Veronika Contentment of clients and customers on the provided services of Fly Far International |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023. |
| author2 |
Zaman, Raisa Tasneem |
| author_facet |
Zaman, Raisa Tasneem Ahmed, Veronika |
| format |
Internship report |
| author |
Ahmed, Veronika |
| author_sort |
Ahmed, Veronika |
| title |
Contentment of clients and customers on the provided services of Fly Far International |
| title_short |
Contentment of clients and customers on the provided services of Fly Far International |
| title_full |
Contentment of clients and customers on the provided services of Fly Far International |
| title_fullStr |
Contentment of clients and customers on the provided services of Fly Far International |
| title_full_unstemmed |
Contentment of clients and customers on the provided services of Fly Far International |
| title_sort |
contentment of clients and customers on the provided services of fly far international |
| publisher |
BRAC University |
| publishDate |
2024 |
| url |
http://hdl.handle.net/10361/23048 |
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AT ahmedveronika contentmentofclientsandcustomersontheprovidedservicesofflyfarinternational |
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