Analyzing the effectiveness of social media campaigns of online food /grocery delivery platform

Analyzing the effectiveness of social media campaigns of online food /grocery delivery platform

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Bibliografiset tiedot
Päätekijä:	Rayhana, Rayisa
Muut tekijät:	Bari, Tausif
Aineistotyyppi:	Internship report
Kieli:	English
Julkaistu:	BRAC University 2024
Aiheet:	Social media Foodpanda Customer service B2C Business-to-Consumer Food service Customer relations Internet marketing
Linkit:	http://hdl.handle.net/10361/23032

Samankaltaisia teoksia

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
Tekijä: Raisa, Fabeha
Julkaistu: (2024)

Impact of the "A study on how a competitive customer management system creates an impact on increasing the brand image for online food delivery business"
Tekijä: Rahman, Md. Maksudur
Julkaistu: (2022)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
Tekijä: Hassan, Mahamudul
Julkaistu: (2023)

Impact of mobile app-based service on customer loyalty in food delivery organization: a case of Foodpanda
Tekijä: Sharika, Nishat Tasnim
Julkaistu: (2024)

Dish Level Photo (DLP) for restaurant partners of Foodpanda – Ensuring a better customer experience
Tekijä: Barua, Dipro
Julkaistu: (2023)

Headcount forecasting for Customer Experience Department in relation to productivity of an employee
Tekijä: Faruque, Mohammad Nizam Uddin
Julkaistu: (2022)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
Tekijä: Taher, Ruzlan Reshaila
Julkaistu: (2024)

Bringing food to your doorstep - the Foodpanda journey and competitive analysis.
Tekijä: Khan, Md. Samiul Azam
Julkaistu: (2024)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
Tekijä: Prothama, Nilam Fayaza
Julkaistu: (2018)

Future marketing strategies for sustaining competitiveness in the evolving online food delivery industry
Tekijä: Rayhan, Shamimul
Julkaistu: (2024)

Stop selling, start partnering : the new thinking about finding and keeping customers /
Tekijä: Wilson, Larry, 1930-
Julkaistu: (1994)

How HYD meets the customer expectations and maintains a good relationship with them
Tekijä: Shawon, MD. Ariful Haque
Julkaistu: (2018)

The COVID-19's influence on customer purchasing behavior at foodpanda Bangladesh: New challenges and opportunities.
Tekijä: Mehzabin, Mubasshira
Julkaistu: (2024)

Analysis on consumer experience of HungryNaki.com
Tekijä: Shreela, Ajhara Sadhya
Julkaistu: (2021)

ACI foods, analyzing company situation in terms of customer responsiveness
Tekijä: Mahjabin, Nusrat
Julkaistu: (2019)

Successful customer retention in a week /
Tekijä: Smith, Jane
Julkaistu: (2000)

Successful help desk management in a week /
Tekijä: Chapman, Jacqueline
Julkaistu: (2000)

Food patrons contribution on online food and restaurant business of Bangladesh
Tekijä: Sadek, Jehad
Julkaistu: (2024)

Consumer Satisfaction on Biscuit in Bangladesh Market
Tekijä: Imran, Mozammel
Julkaistu: (2019)

Factors affecting consumers buying confectionery products (Chocolate)
Tekijä: Evan, Ar-Rafi Ahmed
Julkaistu: (2019)

Marketing scenario on what influence does shelf space has on the customer’s buying decision in B2C situation
Tekijä: Tahmid, Tokey
Julkaistu: (2024)

Quality of content and services increase customer satisfaction and repeat purchase
Tekijä: Akhter, Ferdousi
Julkaistu: (2024)

Analyzing the customer’s perception about the service quality of customer service team of bKash
Tekijä: Alam, Tasnova
Julkaistu: (2018)

Customer service dynamics of Social Islami Bank LTD
Tekijä: Paul, Aditi
Julkaistu: (2017)

Customer satisfaction on service quality of EXIM Bank
Tekijä: Silma, Nowshin Subah
Julkaistu: (2024)

Quality : from customer needs to customer satisfaction /
Tekijä: Bergman, Bo, 1943-
Julkaistu: (1994)

Customer satisfaction on customer services of UCB Bank
Tekijä: Afroz, Ridita
Julkaistu: (2023)

Effect of rebranding on the customer satisfaction of Foodpanda Bangladesh Limited
Tekijä: Hassan, Mainuddin
Julkaistu: (2018)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
Tekijä: Islam, Md. Aminul
Julkaistu: (2019)

Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
Tekijä: Momen, MD Moksudul
Julkaistu: (2024)

Covid 19 effect on customer orientation of restaurant industry of Bangladesh
Tekijä: Sadik, Abu Farhan
Julkaistu: (2022)

Effectiveness of C-express Ltd. delivery system and customer satisfaction
Tekijä: Mitra, Tonoy
Julkaistu: (2021)

Promoting product for B2B market: online content development for corporate gift delivery service by UpoharBD.com
Tekijä: Sultana, Farzana
Julkaistu: (2018)

Impact of Dish Level Photo for Customer’s Better Purchase Decision of Foodpanda in Bangladesh
Tekijä: Nafi, Syed Zarif
Julkaistu: (2023)

An overview of Daraz Bangladesh and its operations from vendor to customer
Tekijä: Mimo, Mashuq Bin Mizan
Julkaistu: (2018)

The impact of service delivery on customer’s patronage in the UCBL
Tekijä: Sharmin
Julkaistu: (2018)

The economic impact of E-commerce
Tekijä: Hoq, Ziaul, et al.
Julkaistu: (2010)

The economic impact of e-commerce
Tekijä: Hoq, Ziaul, et al.
Julkaistu: (2012)

Value-based marketing for bottom-line success : 5 steps to creating customer value /
Tekijä: DeBonis, J. Nicholas
Julkaistu: (2003)

Online customer care : applying today's technology to achieve world-class customer interaction /
Tekijä: Cusack, Michael, 1955-
Julkaistu: (1998)