Impact of mobile app-based service on customer loyalty in food delivery organization: a case of Foodpanda

Impact of mobile app-based service on customer loyalty in food delivery organization: a case of Foodpanda

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Bibliografiske detaljer
Hovedforfatter:	Sharika, Nishat Tasnim
Andre forfattere:	Hasan, Najmul
Format:	Internship report
Sprog:	English
Udgivet:	Brac University 2024
Fag:	Foodpanda Food delivery agency Delivery service App-based service Electronic commerce Food service
Online adgang:	http://hdl.handle.net/10361/23013

Lignende værker

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Foodpanda's capitalization of the market during the pandemic
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Udgivet: (2021)

Future marketing strategies for sustaining competitiveness in the evolving online food delivery industry
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Udgivet: (2024)

The service operation of Foodpanda Bangladesh
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Udgivet: (2022)

Impact of Dish Level Photo for Customer’s Better Purchase Decision of Foodpanda in Bangladesh
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Impact of the "A study on how a competitive customer management system creates an impact on increasing the brand image for online food delivery business"
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Financial health analysis and prospects of Munchies Deliveries Ltd. in the Bangladesh food delivery market: comparative study and recommendations
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The impact of service delivery on customer’s patronage in the UCBL
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Analysis on consumer experience of HungryNaki.com
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Udgivet: (2018)

The challenges of same day delivery service in Dhaka from koopon Bangladesh
af: Islam, Mohammed Samiul
Udgivet: (2020)

Dish Level Photo (DLP) for restaurant partners of Foodpanda – Ensuring a better customer experience
af: Barua, Dipro
Udgivet: (2023)

Existing infrastructure & adaptability of new technology regarding risk and fraud management in the online delivery platforms: A study on foodpanda Bangladesh
Udgivet: (2024)

Social impact of app-based service: a study based on URAL EMS
af: Ahmed, Ishtiaque
Udgivet: (2019)

Analysis on consumer experience of HungryNaki.com
af: Shreela, Ajhara Sadhya
Udgivet: (2021)

Digital convenience: exploring the factors in determining the satisfaction of consumers in using Pathao service
af: Tasnim, Anika
Udgivet: (2024)

Customer satisfaction and user interface of Hungrynaki.com
Udgivet: (2018)

Analyzing the effectiveness of social media campaigns of online food /grocery delivery platform
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Udgivet: (2024)

Delivery service procedure of Biddyut Logistics Limited
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Udgivet: (2018)

The service delivery standards of the BRAC Community Empowerment Programme (CEP)
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Udgivet: (2017)

Contribution of ShopUp in the e-commerce industry
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Udgivet: (2018)

Importance of coverage and quality for impact of nutrition interventions delivered through an existing health programme in Bangladesh
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Udgivet: (2022)

Public service delivery - role of Union Digital Center (UDC) and impact on improving governance and development : a case study of Narayanganj District, Bangladesh
af: Saleheen, Saroar Ahmed
Udgivet: (2016)

Does public service delivery influence tax evasion? Evidence from municipality tax in Bangladesh
af: Abdallah, Wahid, et al.
Udgivet: (2022)

Factors affecting user experience in integrated app services: a study on VU Mobile
af: Zahan, Taa-Seen
Udgivet: (2024)

Headcount forecasting for Customer Experience Department in relation to productivity of an employee
af: Faruque, Mohammad Nizam Uddin
Udgivet: (2022)

E-governance for good governance through public service delivery: an assessment of district e-service centres in Bangladesh
af: Salam, Mohammad Abdul
Udgivet: (2014)

Customized development interventions for the ultra poor: Preliminary change assessments of health and health-seeking behaviour (CFPR/TUP 2002 to 2004)
af: Ahmed, Syed Masud, et al.
Udgivet: (2022)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
af: Raisa, Fabeha
Udgivet: (2024)

Rise of App based home-made food business in Dhaka city: A case study on DeliBee.
af: Sarker, Niloy
Udgivet: (2021)

Food patrons contribution on online food and restaurant business of Bangladesh
af: Sadek, Jehad
Udgivet: (2024)

Challenges & opportunities of q-commerce grocery stores: A study on Pandamart
af: Tahrim, Samia
Udgivet: (2023)

A study on customer satisfaction and experience of Hungrynaki.Com
af: Ahmad, Ahsan
Udgivet: (2021)

Food beverage service handbook; a complete guide to hot and cold soft drinks,
af: Thorner, Marvin Edward
Udgivet: (1970)

Satisfaction with food services: insights from a college cafeteria
af: Andaleeb, Syed Saad, et al.
Udgivet: (2016)

Sanitation in food processing /
af: Troller, John A.
Udgivet: (1993)

Ensuring hygiene and food safety in out-of-home environments: an overlooked priority
af: Rahman, Labib
Udgivet: (2024)

An approach to detect smartphone addiction through activity recognition and app usage behaviour
af: Uz Zaman, Nur, et al.
Udgivet: (2023)

Publlc service delivery in education: the BRAC experience
af: Ahmed, Salehuddin, et al.
Udgivet: (2020)

A review on the recent advancements on nanoparticles drug delivery approaches in anti-cancer treatment
af: Hoque, Syeda Mehren
Udgivet: (2024)