Role of employee behavior in CRM success: analyzing the impact of employee attitudes, communication skills and customer centric behavior on CRM effectiveness of AKSID Corporation Limited

Role of employee behavior in CRM success: analyzing the impact of employee attitudes, communication skills and customer centric behavior on CRM effectiveness of AKSID Corporation Limited

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.

書目詳細資料
主要作者:	Dey, Mowrita
其他作者:	Khan, Tanzin
格式:	Internship report
語言:	English
出版:	Brac University 2024
主題:	Construction service AKSID Corporation Limited Employee perception Sika building chemicals Customer centric behavior Customer relations > Management Marketing Employee motivation
在線閱讀:	http://hdl.handle.net/10361/22958

相似書籍

HR as a product, the dynamic approach towards employee centricity at 10 Minute School
由: Sadiq, Mohammed Afeef
出版: (2023)

The relationship between customer satisfaction & employee satisfaction
由: Uddin, Riaz
出版: (2014)

Employee and consumer satisfaction: a report on Jamuna Bank Limited, Gazipur branch
由: Chowdhury, MD. Saidul Islam
出版: (2023)

Microsoft Dynamics CRM 2011 step by step /
由: Snyder, Mike
出版: (2012)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
由: Debi, Debosmita Roy
出版: (2024)

Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
由: Alamgir, Rezwana
出版: (2023)

A model of customer-centric banking practices for corporate clients in Bangladesh
由: Andaleeb, Dr. Syed Saad, et al.
出版: (2016)

Employee Satisfaction and Attitudes towards The City Bank Limited
由: Piya, Ishrat Jahan
出版: (2023)

HRM practices and employee creative behavior of banking industry in Bangladesh: antecedent and outcome of employee retention
由: Siddika, Ayasha
出版: (2024)

Training and development of employees of Shahjalal Islami Bank PLC.
由: Khan, Abul Basit
出版: (2024)

Framework for employee engagement
由: Razzaque, Naseb
出版: (2021)

Overall work experience employee growth & at British American Tobacco
由: Ahmed, Syed Shah Tayef
出版: (2016)

The impact of employee retention strategies on employee turnover
由: Shammi, Shajnin Nahar
出版: (2024)

Employee Engagement Programs Designed by Aarong for different levels of employees
由: Khan, Afreen
出版: (2014)

In building strong customer relationship the importance of communication skills
由: Rafat, Md. Hasibul Islam
出版: (2021)

Finding harmony between employee training and employee Rrequisite in H&M Bangladesh
由: Wadia, Nazlee
出版: (2023)

Critical aspects of general banking and employee behavior that improves customer experience
由: Dhera, Rejwana Zannat
出版: (2023)

Employee training and development /
由: Noe, Raymond A.
出版: (2002)

Employee training and development /
由: Noe, Raymond A.
出版: (2008)

Employee training and development /
由: Noe, Raymond A.
出版: (2010)

Employee branding and employee engagement at Daraz Bangladesh Ltd
由: Islam Mahim, Nurun Nahar
出版: (2023)

Effects of marketing on recruitment and selection of employees
由: Iqbal, Tashfia
出版: (2023)

Employee satisfaction of Banglalink
由: Islam, Sadia
出版: (2017)

Customer satisfaction on employees of Banglalink
由: Kaisar, Nishat
出版: (2014)

Employee’s personal hardcopy archival and employee management Of Robi Axiata Limited.
由: Khan, Nuzhat Tabassum
出版: (2023)

A study on the environment and operations of Kuehne + Nagel Bangladesh Limited
由: Shahriar, Arfan
出版: (2024)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
由: Rahmatullah, Alisha
出版: (2017)

Headcount forecasting for Customer Experience Department in relation to productivity of an employee
由: Faruque, Mohammad Nizam Uddin
出版: (2022)

CRM Magazine

CRM Magazine

The influence of training and development programs on employee performance of Nagad Ltd.
由: Jahan, Nusrat
出版: (2024)

Employee recruitment and development process at maf Shoes Ltd.
由: Das, Arnob
出版: (2016)

Employee engagement of Grameenphone Ltd.
由: Tasneem, Sumaila
出版: (2017)

Factors influencing employee retention at Aarong
由: Razit, Timuzin Islam
出版: (2024)

Examining the impact of factors influencing employee engagement among Generation Y & Z
由: Zannat, Ashraful
出版: (2023)

Employees' job satisfaction of Dr. Azmal Hospital
由: Hassan, Md. Mehedi
出版: (2020)

Employee retention factors of route to market international limited
由: Sarna, Naushin Mahmud
出版: (2021)

Consumer behavior of Banglalink Digital Communications Limited
由: Islam, S M Sazid
出版: (2019)

Hiring for attitude : a revolutionary approach to recruiting star performers with both tremendous skills and superb attitude /
由: Murphy, Mark A. (Mark Andrew)
出版: (2012)

Assessment of employee satisfaction of training & development: a study on employee of Prime Bank Limited
由: Parveen, Rumana
出版: (2017)