Role of employee behavior in CRM success: analyzing the impact of employee attitudes, communication skills and customer centric behavior on CRM effectiveness of AKSID Corporation Limited
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.
Main Author: | Dey, Mowrita |
---|---|
Other Authors: | Khan, Tanzin |
Format: | Internship report |
Language: | English |
Published: |
Brac University
2024
|
Subjects: | |
Online Access: | http://hdl.handle.net/10361/22958 |
Similar Items
-
HR as a product, the dynamic approach towards employee centricity at 10 Minute School
by: Sadiq, Mohammed Afeef
Published: (2023) -
The relationship between customer satisfaction & employee satisfaction
by: Uddin, Riaz
Published: (2014) -
Employee and consumer satisfaction: a report on Jamuna Bank Limited, Gazipur branch
by: Chowdhury, MD. Saidul Islam
Published: (2023) -
Microsoft Dynamics CRM 2011 step by step /
by: Snyder, Mike
Published: (2012) -
CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
by: Debi, Debosmita Roy
Published: (2024)