Integration of digital loyalty program for hospitality industry

Integration of digital loyalty program for hospitality industry

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.

Bibliografiset tiedot
Päätekijä:	Sakib, Nazmus
Muut tekijät:	Hasan, Najmul
Aineistotyyppi:	Internship report
Kieli:	English
Julkaistu:	Brac University 2024
Aiheet:	Digital ecosystem Customers experience Hospitality management Customer relationship management Digital communications Hotel management Customer relations > Management
Linkit:	http://hdl.handle.net/10361/22955

Samankaltaisia teoksia

Robi’s Digital solution analysis and customer relationship management
Tekijä: Reza Chowdhury, Sanjida Binte
Julkaistu: (2023)

A GoZayaan’s report introducing digitization in customer experience: impacts of automation services to overcome the challenges in streamlining processes
Tekijä: Hossain, Sheneen
Julkaistu: (2024)

The effects of digital marketing on customer relationships in Bangladesh
Tekijä: Ahmed, Ishtiaq
Julkaistu: (2017)

GrabSoft’s client relationship management during Covid 19 crisis
Tekijä: Amin, Zahra Tayeba
Julkaistu: (2024)

The Impact of “communication skills” in building “customer relationship"
Tekijä: Chisty, Md Khaza Moenuddin
Julkaistu: (2020)

Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts
Tekijä: Zahan, Sumaiya
Julkaistu: (2024)

Analyses of the effectiveness of customer relationship management of The City Bank Limited
Tekijä: Akter, Masuma
Julkaistu: (2023)

Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
Tekijä: Alamgir, Rezwana
Julkaistu: (2023)

Relationship of loyalty programs with customers’ purchase quantity and frequency
Tekijä: Islam, Ariful
Julkaistu: (2024)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
Tekijä: Mohtasin, Sadman
Julkaistu: (2022)

In building strong customer relationship the importance of communication skills
Tekijä: Rafat, Md. Hasibul Islam
Julkaistu: (2021)

Analyzing the marketing practices of BSRM in the A steel industry: a study on the impact of digital marketing on customer engagement and brand loyalty
Tekijä: Mazumder, Avranil
Julkaistu: (2024)

Customer engagement process of X integrated marketing agency
Tekijä: Islam, Md. Mariful
Julkaistu: (2024)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
Tekijä: Masud, Rahnuma
Julkaistu: (2024)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
Tekijä: Debi, Debosmita Roy
Julkaistu: (2024)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
Tekijä: Raisa, Fabeha
Julkaistu: (2024)

Enhancing female customers at Daraz Bangladesh
Tekijä: Tabassum, Rubaiyat
Julkaistu: (2018)

Optimization of E-commerce operations at La Mode
Tekijä: Sadik, Farhan
Julkaistu: (2024)

Determinants of customer satisfaction with hospitals: a managerial model
Tekijä: Andaleeb, Syed Saad
Julkaistu: (2016)

Brand awareness and business development through digital marketing
Tekijä: Hossain, Md Amir
Julkaistu: (2018)

Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
Tekijä: Sultana, Sabia
Julkaistu: (2015)

Customer relationship management: a case study on Mother Horlicks
Tekijä: Rahman, Azizur
Julkaistu: (2017)

ACI foods, analyzing company situation in terms of customer responsiveness
Tekijä: Mahjabin, Nusrat
Julkaistu: (2019)

Prospects of new software for candidate relationship management at TallyKhata
Tekijä: Upoma, Dilara Afroje
Julkaistu: (2023)

Headcount forecasting for Customer Experience Department in relation to productivity of an employee
Tekijä: Faruque, Mohammad Nizam Uddin
Julkaistu: (2022)

Our hospitality industry neglects service quality at its peril
Tekijä: Islam, Dr Mohammad Shahidul, et al.
Julkaistu: (2023)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
Tekijä: Sakib, Saadman
Julkaistu: (2018)

IMC to boost up the selling process of DBL Ceramics Limited
Tekijä: Kabir, M. H.
Julkaistu: (2023)

Customer satisfaction in the digital agencies of Bangladesh
Tekijä: Bhuiyan, Mominul Islam
Julkaistu: (2023)

Digital transformation of NRBC Bank PLC: customer experience from Imamgnaj branch
Tekijä: Tasnim, Maherin
Julkaistu: (2024)

Partners and drivers attraction and retention strategies of Uber Bangladesh
Tekijä: Atia, Tabassum
Julkaistu: (2019)

Digital transformation of supply chain management -a study on Akij Cement Co. Limited
Tekijä: Debnath, Debashish
Julkaistu: (2022)

Effect of digital media on consumer purchasing decision
Tekijä: Siddique, Rudmila
Julkaistu: (2017)

An overview of retail analysis and planning of Yellow by Beximco Limited
Tekijä: Chowdhury, M. D. Tahmeed
Julkaistu: (2024)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
Tekijä: Rahmatullah, Alisha
Julkaistu: (2017)

Digital marketing ecosystem & digital transformation of Bangladesh marketing industry
Tekijä: Sakib, Shah Mohd Sadnan
Julkaistu: (2018)

Factors effecting customer experience towards E-VALY Bangladesh
Tekijä: Suchona, Nafiza Ahmed
Julkaistu: (2024)

Customer experience of Berger Paints Bangladesh Limited
Tekijä: Sarkar, Mousumi
Julkaistu: (2023)

Engaging people with employer branding at BRAC-Aarong
Tekijä: Eiaz-Ur-Rahman, A. F. M.
Julkaistu: (2024)

Strategic sales & marketing tactics of aamarPay
Tekijä: Fariha, Ramisha
Julkaistu: (2024)