Integration of digital loyalty program for hospitality industry

Integration of digital loyalty program for hospitality industry

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.

Podrobná bibliografie
Hlavní autor:	Sakib, Nazmus
Další autoři:	Hasan, Najmul
Médium:	Internship report
Jazyk:	English
Vydáno:	Brac University 2024
Témata:	Digital ecosystem Customers experience Hospitality management Customer relationship management Digital communications Hotel management Customer relations > Management
On-line přístup:	http://hdl.handle.net/10361/22955

Podobné jednotky

Robi’s Digital solution analysis and customer relationship management
Autor: Reza Chowdhury, Sanjida Binte
Vydáno: (2023)

A GoZayaan’s report introducing digitization in customer experience: impacts of automation services to overcome the challenges in streamlining processes
Autor: Hossain, Sheneen
Vydáno: (2024)

The effects of digital marketing on customer relationships in Bangladesh
Autor: Ahmed, Ishtiaq
Vydáno: (2017)

GrabSoft’s client relationship management during Covid 19 crisis
Autor: Amin, Zahra Tayeba
Vydáno: (2024)

The Impact of “communication skills” in building “customer relationship"
Autor: Chisty, Md Khaza Moenuddin
Vydáno: (2020)

Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts
Autor: Zahan, Sumaiya
Vydáno: (2024)

Analyses of the effectiveness of customer relationship management of The City Bank Limited
Autor: Akter, Masuma
Vydáno: (2023)

Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
Autor: Alamgir, Rezwana
Vydáno: (2023)

Relationship of loyalty programs with customers’ purchase quantity and frequency
Autor: Islam, Ariful
Vydáno: (2024)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
Autor: Mohtasin, Sadman
Vydáno: (2022)

In building strong customer relationship the importance of communication skills
Autor: Rafat, Md. Hasibul Islam
Vydáno: (2021)

Analyzing the marketing practices of BSRM in the A steel industry: a study on the impact of digital marketing on customer engagement and brand loyalty
Autor: Mazumder, Avranil
Vydáno: (2024)

Customer engagement process of X integrated marketing agency
Autor: Islam, Md. Mariful
Vydáno: (2024)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
Autor: Masud, Rahnuma
Vydáno: (2024)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
Autor: Debi, Debosmita Roy
Vydáno: (2024)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
Autor: Raisa, Fabeha
Vydáno: (2024)

Enhancing female customers at Daraz Bangladesh
Autor: Tabassum, Rubaiyat
Vydáno: (2018)

Optimization of E-commerce operations at La Mode
Autor: Sadik, Farhan
Vydáno: (2024)

Determinants of customer satisfaction with hospitals: a managerial model
Autor: Andaleeb, Syed Saad
Vydáno: (2016)

Brand awareness and business development through digital marketing
Autor: Hossain, Md Amir
Vydáno: (2018)

Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
Autor: Sultana, Sabia
Vydáno: (2015)

Customer relationship management: a case study on Mother Horlicks
Autor: Rahman, Azizur
Vydáno: (2017)

ACI foods, analyzing company situation in terms of customer responsiveness
Autor: Mahjabin, Nusrat
Vydáno: (2019)

Prospects of new software for candidate relationship management at TallyKhata
Autor: Upoma, Dilara Afroje
Vydáno: (2023)

Headcount forecasting for Customer Experience Department in relation to productivity of an employee
Autor: Faruque, Mohammad Nizam Uddin
Vydáno: (2022)

Our hospitality industry neglects service quality at its peril
Autor: Islam, Dr Mohammad Shahidul, a další
Vydáno: (2023)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
Autor: Sakib, Saadman
Vydáno: (2018)

IMC to boost up the selling process of DBL Ceramics Limited
Autor: Kabir, M. H.
Vydáno: (2023)

Customer satisfaction in the digital agencies of Bangladesh
Autor: Bhuiyan, Mominul Islam
Vydáno: (2023)

Digital transformation of NRBC Bank PLC: customer experience from Imamgnaj branch
Autor: Tasnim, Maherin
Vydáno: (2024)

Partners and drivers attraction and retention strategies of Uber Bangladesh
Autor: Atia, Tabassum
Vydáno: (2019)

Digital transformation of supply chain management -a study on Akij Cement Co. Limited
Autor: Debnath, Debashish
Vydáno: (2022)

Effect of digital media on consumer purchasing decision
Autor: Siddique, Rudmila
Vydáno: (2017)

An overview of retail analysis and planning of Yellow by Beximco Limited
Autor: Chowdhury, M. D. Tahmeed
Vydáno: (2024)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
Autor: Rahmatullah, Alisha
Vydáno: (2017)

Digital marketing ecosystem & digital transformation of Bangladesh marketing industry
Autor: Sakib, Shah Mohd Sadnan
Vydáno: (2018)

Factors effecting customer experience towards E-VALY Bangladesh
Autor: Suchona, Nafiza Ahmed
Vydáno: (2024)

Customer experience of Berger Paints Bangladesh Limited
Autor: Sarkar, Mousumi
Vydáno: (2023)

Engaging people with employer branding at BRAC-Aarong
Autor: Eiaz-Ur-Rahman, A. F. M.
Vydáno: (2024)

Strategic sales & marketing tactics of aamarPay
Autor: Fariha, Ramisha
Vydáno: (2024)