BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs

BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.

Bibliografiske detaljer
Hovedforfatter:	Saha, Samit
Andre forfattere:	Siddiqui, Sayla Sowat
Format:	Internship report
Sprog:	English
Udgivet:	Brac University 2024
Fag:	Brac Bank Astha app Internship program Banking sector Banks and banking > Bangladesh Customer services > Technological innovations Digital media > Economic aspects
Online adgang:	http://hdl.handle.net/10361/22927

Lignende værker

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The impact of financial literacy workshops on customer understanding of banking products and services
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Customer service and satisfaction analysis at Prime Bank Ltd.
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Customer satisfaction on general banking of Mercantile Bank Limited
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Service efficiency and customer analysis of E-banking at Dhaka Bank
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Udgivet: (2023)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
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General banking and customer satisfaction of Bank Asia Limited
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General banking & customer service of first security Islami Bank Limited
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Identifying customer satisfaction level of BRAC Bank general banking activities
af: Mahnaz, Samanta
Udgivet: (2019)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
af: Bepari, Md. Alamin
Udgivet: (2020)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

Customer satisfaction on services of Sonali bank Limited
af: Akib, Ahanak
Udgivet: (2022)

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Critical aspects of general banking and employee behavior that improves customer experience
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Udgivet: (2023)

Customer service and satisfaction of Janata Bank
af: Nayeem, Jannatul
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Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
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Customer acceptance of internet banking services in Bangladesh: the case study of Bank Asia Limited
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General banking activities of the City Bank Limited
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Customer service from General Banking of Export Import Bank of Bangladesh Limited
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Analysis of customer service and general banking activities of Exim Bank Ltd.
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E-banking services and customer behavior analysis of Agrani Bank Limited
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General banking activities & customer relationship management of the general banking department of IFIC Bank Ltd.
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A study of customer satisfaction on online banking & ATM services, Islami Bank Bangladesh Limited
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General banking activities of Janata Bank Limited, Saptapadi Market branch, Bogura
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Customer satisfaction level of Standard Bank Limited
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Customer service and satisfaction of Prime Bank Limited
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Impact of Fintech adoption on operating performance: a study on commercial banks in Bangladesh
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The impact of macroeconomic factors on Mercantile Bank PLC
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An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
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Customer perception on foreign remittance activities of Bangladesh Krishi Bank.
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