Driving financial inclusion of the unbanked population in Bangladesh–a study of IDLC Finance’s digital deposit scheme through bKash

Driving financial inclusion of the unbanked population in Bangladesh–a study of IDLC Finance’s digital deposit scheme through bKash

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Elora, Mashiat Hasan
Rannpháirtithe:	Mazumder, Md. Arif Hossain
Formáid:	Internship report
Teanga:	English
Foilsithe / Cruthaithe:	Brac University 2024
Ábhair:	IDLC Finance bKash Customer experience Digital deposit scheme Non-banking financial institution Customer services > Technological innovations Business enterprises > Technological innovations
Rochtain ar líne:	http://hdl.handle.net/10361/22922

Míreanna comhchosúla

Analysis of deposit schemes of Southeast Bank Ltd.
de réir: Khandaker, Samsunnahar
Foilsithe / Cruthaithe: (2014)

Analysis of consumer satisfaction level on bKash Limited as a mobile financial service provider
de réir: Mannan, Afrita
Foilsithe / Cruthaithe: (2017)

Analysis of customer perception regarding the effectiveness of fraud and dispute management of bKash Limited.
de réir: Rafi, Kazi Shahriar Al
Foilsithe / Cruthaithe: (2021)

Mobile financial service of bKash with app
de réir: Shabuj, Md. Shariful Alam
Foilsithe / Cruthaithe: (2022)

Analyzing the customer’s perception about the service quality of customer service team of bKash
de réir: Alam, Tasnova
Foilsithe / Cruthaithe: (2018)

Impact of bKash on people’s economic progress- pioneer of cashless country with bundle of services
de réir: Arafat, Shah Shafin
Foilsithe / Cruthaithe: (2022)

Analyzing the future of bKash payment service
de réir: Siddik, Md. Asif
Foilsithe / Cruthaithe: (2018)

Comparative study of various deposit & loan schemes at Premier Bank
de réir: Yesmin, Farjana
Foilsithe / Cruthaithe: (2024)

Transaction monitoring in bKash Limited in global perspectives
de réir: Zaman, Tashfia Rifa
Foilsithe / Cruthaithe: (2020)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
de réir: Prothama, Nilam Fayaza
Foilsithe / Cruthaithe: (2018)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
de réir: Ahmed, Nafisa
Foilsithe / Cruthaithe: (2022)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
de réir: Chowdhury, Jawad Mahmud
Foilsithe / Cruthaithe: (2021)

Comparative study of various deposit & loan schemes at The Premier Bank Limited
de réir: Mitu, Khadiza Murad
Foilsithe / Cruthaithe: (2016)

Fraud risk management of bKash Limited
de réir: Shahrin, Shemonti
Foilsithe / Cruthaithe: (2018)

Merchant Management strategies to drive the acceptance of bKash payment in the emerging market
de réir: Sultana, Nahida
Foilsithe / Cruthaithe: (2023)

Beyond cash out: exploring the diversification of Mobile Financial Services (MFS) in Bangladesh: a study on Mobile Financial Services provider bKash
de réir: Fahim, Abdullah Al
Foilsithe / Cruthaithe: (2024)

Popularizing MFS (bKash) among the female population in Bangladesh
de réir: Sobhan, Kazi Nayeer
Foilsithe / Cruthaithe: (2021)

The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash
de réir: Alvi, Nagib Mahfuz
Foilsithe / Cruthaithe: (2024)

Investigating the challenges faced by bKash in implementing effective financial inclusion practices in Bangladesh
de réir: Chowdhury, Tasfia Tasnim
Foilsithe / Cruthaithe: (2021)

Impact of mobile financial service on financial inclusion of Bangladesh: A case study on bKash
de réir: Jamil, Md. Zubayer
Foilsithe / Cruthaithe: (2023)

An internship report on recruitment process of product & technology in bKash Limited.
de réir: Kabir, Samantha
Foilsithe / Cruthaithe: (2023)

Bkash Bangladesh: an innovative start for mobile financial services and its impact on long term poverty
de réir: Pranta, Abhishek Raha Roy
Foilsithe / Cruthaithe: (2022)

Deposit mobilization of Mercantile Bank Limited
de réir: Khan, Md. Wasim Ashfaq
Foilsithe / Cruthaithe: (2024)

Digital transformation of NRBC Bank PLC: customer experience from Imamgnaj branch
de réir: Tasnim, Maherin
Foilsithe / Cruthaithe: (2024)

Control of fraud and unauthorized payments in the MFS industry: An exploratory study of bKash Limited
de réir: Benazir, Nafisa Sadaf
Foilsithe / Cruthaithe: (2023)

Analysis on the contribution of bKash to maintain the nation’s financial inclusiveness efforts and its demographical demand over the recent years
de réir: Momoshad, Shams Munawar
Foilsithe / Cruthaithe: (2022)

Performance analysis of mobile financial industries: a comparative analysis between bKash Limited and Dutch Bangla Bank Rocket
de réir: Ahmed, Lubna
Foilsithe / Cruthaithe: (2019)

The effect of POSM tools on users’ acceptability of bKash
de réir: Binte Ali, Nabila
Foilsithe / Cruthaithe: (2023)

Analysis of financial performance and effect of current asset management on profitability of bKash Limited
de réir: Mahmud, Anindo
Foilsithe / Cruthaithe: (2018)

Recruitment & selection process of product & technology division of bKash Ltd
de réir: Mahjabin, Nuvana
Foilsithe / Cruthaithe: (2024)

MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
de réir: Ansar, Tazrian Binte
Foilsithe / Cruthaithe: (2024)

Talent management and retention at bKash Limited
de réir: Khan, Shabrina Siddique
Foilsithe / Cruthaithe: (2024)

Digital financial services of Bangladesh: SureCash, bKash, iPay, Upay
de réir: Hossain, Tashnin
Foilsithe / Cruthaithe: (2019)

Improving bill payment experience through bKash
de réir: Ghosh, Shuvashis
Foilsithe / Cruthaithe: (2023)

Enhancing eork effectiveness and stability through AML/CFT compliance and training regime in bKash Limited
de réir: Tabassum, Nujhat
Foilsithe / Cruthaithe: (2019)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
de réir: Bepari, Md. Alamin
Foilsithe / Cruthaithe: (2020)

e-KYC: a much-needed impetus for improving bKash’s current registration method
de réir: Mohsin, Mitra
Foilsithe / Cruthaithe: (2018)

A comparative study between premier bank’s pmoney and the leading mobile financial service provider bKash
de réir: Jahan, Md. Tasnim
Foilsithe / Cruthaithe: (2020)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
de réir: Chowdhury, Jawad Mahmud
Foilsithe / Cruthaithe: (2021)

Financial performance analysis of bKash Limited of last 5 years
de réir: Saha, Sauptik
Foilsithe / Cruthaithe: (2024)