Driving financial inclusion of the unbanked population in Bangladesh–a study of IDLC Finance’s digital deposit scheme through bKash

Driving financial inclusion of the unbanked population in Bangladesh–a study of IDLC Finance’s digital deposit scheme through bKash

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

Manylion Llyfryddiaeth
Prif Awdur:	Elora, Mashiat Hasan
Awduron Eraill:	Mazumder, Md. Arif Hossain
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	Brac University 2024
Pynciau:	IDLC Finance bKash Customer experience Digital deposit scheme Non-banking financial institution Customer services > Technological innovations Business enterprises > Technological innovations
Mynediad Ar-lein:	http://hdl.handle.net/10361/22922

Eitemau Tebyg

Analysis of deposit schemes of Southeast Bank Ltd.
gan: Khandaker, Samsunnahar
Cyhoeddwyd: (2014)

Analysis of consumer satisfaction level on bKash Limited as a mobile financial service provider
gan: Mannan, Afrita
Cyhoeddwyd: (2017)

Analysis of customer perception regarding the effectiveness of fraud and dispute management of bKash Limited.
gan: Rafi, Kazi Shahriar Al
Cyhoeddwyd: (2021)

Mobile financial service of bKash with app
gan: Shabuj, Md. Shariful Alam
Cyhoeddwyd: (2022)

Analyzing the customer’s perception about the service quality of customer service team of bKash
gan: Alam, Tasnova
Cyhoeddwyd: (2018)

Impact of bKash on people’s economic progress- pioneer of cashless country with bundle of services
gan: Arafat, Shah Shafin
Cyhoeddwyd: (2022)

Analyzing the future of bKash payment service
gan: Siddik, Md. Asif
Cyhoeddwyd: (2018)

Comparative study of various deposit & loan schemes at Premier Bank
gan: Yesmin, Farjana
Cyhoeddwyd: (2024)

Transaction monitoring in bKash Limited in global perspectives
gan: Zaman, Tashfia Rifa
Cyhoeddwyd: (2020)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
gan: Prothama, Nilam Fayaza
Cyhoeddwyd: (2018)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
gan: Ahmed, Nafisa
Cyhoeddwyd: (2022)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
gan: Chowdhury, Jawad Mahmud
Cyhoeddwyd: (2021)

Comparative study of various deposit & loan schemes at The Premier Bank Limited
gan: Mitu, Khadiza Murad
Cyhoeddwyd: (2016)

Fraud risk management of bKash Limited
gan: Shahrin, Shemonti
Cyhoeddwyd: (2018)

Merchant Management strategies to drive the acceptance of bKash payment in the emerging market
gan: Sultana, Nahida
Cyhoeddwyd: (2023)

Beyond cash out: exploring the diversification of Mobile Financial Services (MFS) in Bangladesh: a study on Mobile Financial Services provider bKash
gan: Fahim, Abdullah Al
Cyhoeddwyd: (2024)

Popularizing MFS (bKash) among the female population in Bangladesh
gan: Sobhan, Kazi Nayeer
Cyhoeddwyd: (2021)

The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash
gan: Alvi, Nagib Mahfuz
Cyhoeddwyd: (2024)

Investigating the challenges faced by bKash in implementing effective financial inclusion practices in Bangladesh
gan: Chowdhury, Tasfia Tasnim
Cyhoeddwyd: (2021)

Impact of mobile financial service on financial inclusion of Bangladesh: A case study on bKash
gan: Jamil, Md. Zubayer
Cyhoeddwyd: (2023)

An internship report on recruitment process of product & technology in bKash Limited.
gan: Kabir, Samantha
Cyhoeddwyd: (2023)

Bkash Bangladesh: an innovative start for mobile financial services and its impact on long term poverty
gan: Pranta, Abhishek Raha Roy
Cyhoeddwyd: (2022)

Deposit mobilization of Mercantile Bank Limited
gan: Khan, Md. Wasim Ashfaq
Cyhoeddwyd: (2024)

Digital transformation of NRBC Bank PLC: customer experience from Imamgnaj branch
gan: Tasnim, Maherin
Cyhoeddwyd: (2024)

Control of fraud and unauthorized payments in the MFS industry: An exploratory study of bKash Limited
gan: Benazir, Nafisa Sadaf
Cyhoeddwyd: (2023)

Analysis on the contribution of bKash to maintain the nation’s financial inclusiveness efforts and its demographical demand over the recent years
gan: Momoshad, Shams Munawar
Cyhoeddwyd: (2022)

Performance analysis of mobile financial industries: a comparative analysis between bKash Limited and Dutch Bangla Bank Rocket
gan: Ahmed, Lubna
Cyhoeddwyd: (2019)

The effect of POSM tools on users’ acceptability of bKash
gan: Binte Ali, Nabila
Cyhoeddwyd: (2023)

Analysis of financial performance and effect of current asset management on profitability of bKash Limited
gan: Mahmud, Anindo
Cyhoeddwyd: (2018)

Recruitment & selection process of product & technology division of bKash Ltd
gan: Mahjabin, Nuvana
Cyhoeddwyd: (2024)

MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
gan: Ansar, Tazrian Binte
Cyhoeddwyd: (2024)

Talent management and retention at bKash Limited
gan: Khan, Shabrina Siddique
Cyhoeddwyd: (2024)

Digital financial services of Bangladesh: SureCash, bKash, iPay, Upay
gan: Hossain, Tashnin
Cyhoeddwyd: (2019)

Improving bill payment experience through bKash
gan: Ghosh, Shuvashis
Cyhoeddwyd: (2023)

Enhancing eork effectiveness and stability through AML/CFT compliance and training regime in bKash Limited
gan: Tabassum, Nujhat
Cyhoeddwyd: (2019)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
gan: Bepari, Md. Alamin
Cyhoeddwyd: (2020)

e-KYC: a much-needed impetus for improving bKash’s current registration method
gan: Mohsin, Mitra
Cyhoeddwyd: (2018)

A comparative study between premier bank’s pmoney and the leading mobile financial service provider bKash
gan: Jahan, Md. Tasnim
Cyhoeddwyd: (2020)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
gan: Chowdhury, Jawad Mahmud
Cyhoeddwyd: (2021)

Financial performance analysis of bKash Limited of last 5 years
gan: Saha, Sauptik
Cyhoeddwyd: (2024)