The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash

The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Bibliografiske detaljer
Hovedforfatter:	Alvi, Nagib Mahfuz
Andre forfattere:	Islam, Mohammad Shahidul
Format:	Internship report
Sprog:	English
Udgivet:	Brac University 2024
Fag:	Value generation Digitalization Mobile financial service bKash Internet banking Banks and banking > Technological innovations Mobile commerce > Bangladesh
Online adgang:	http://hdl.handle.net/10361/22898

Lignende værker

Analyzing the customer’s perception about the service quality of customer service team of bKash
af: Alam, Tasnova
Udgivet: (2018)

Mobile financial service of bKash with app
af: Shabuj, Md. Shariful Alam
Udgivet: (2022)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
af: Chowdhury, Jawad Mahmud
Udgivet: (2021)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
af: Ahmed, Nafisa
Udgivet: (2022)

Evaluation of supply chain process in mobile financial service bKash
af: Datta, Trina
Udgivet: (2018)

A comparative study between premier bank’s pmoney and the leading mobile financial service provider bKash
af: Jahan, Md. Tasnim
Udgivet: (2020)

Analyzing factors influencing consumer behavior to use mobile financial service in Bangladesh: A study on bKash
af: Moon, Moneimul Islam
Udgivet: (2023)

Analyzing the future of bKash payment service
af: Siddik, Md. Asif
Udgivet: (2018)

Increasing number of fraudulent activities in MFS industry and the role of compliance management Service in order to reduce it: a case analysis through bKash and relevant issues
af: Hossain, Md. Zubair
Udgivet: (2021)

Transaction monitoring in bKash Limited in global perspectives
af: Zaman, Tashfia Rifa
Udgivet: (2020)

Impact of mobile financial service on financial inclusion of Bangladesh: A case study on bKash
af: Jamil, Md. Zubayer
Udgivet: (2023)

Control of fraud and unauthorized payments in the MFS industry: An exploratory study of bKash Limited
af: Benazir, Nafisa Sadaf
Udgivet: (2023)

Evolution of cashless society: a study from Bangladesh perspective
af: Rahman, S M Jahidur
Udgivet: (2024)

Improving bill payment experience through bKash
af: Ghosh, Shuvashis
Udgivet: (2023)

Performance analysis of mobile financial industries: a comparative analysis between bKash Limited and Dutch Bangla Bank Rocket
af: Ahmed, Lubna
Udgivet: (2019)

Fraud prevention awareness and how it can create a competitive edge for bKash Limited in the mobile finance service industry
af: Kabir, Shadman Sakibul
Udgivet: (2022)

The effect of POSM tools on users’ acceptability of bKash
af: Binte Ali, Nabila
Udgivet: (2023)

Talent management and retention at bKash Limited
af: Khan, Shabrina Siddique
Udgivet: (2024)

Importance of content marketing for mobile financial service providers
af: Awal, Aneeqa Mehnaz
Udgivet: (2021)

Merchant Management strategies to drive the acceptance of bKash payment in the emerging market
af: Sultana, Nahida
Udgivet: (2023)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
af: Chowdhury, Jawad Mahmud
Udgivet: (2021)

e-KYC: a much-needed impetus for improving bKash’s current registration method
af: Mohsin, Mitra
Udgivet: (2018)

Analysis on the contribution of bKash to maintain the nation’s financial inclusiveness efforts and its demographical demand over the recent years
af: Momoshad, Shams Munawar
Udgivet: (2022)

Analysis of financial performance and effect of current asset management on profitability of bKash Limited
af: Mahmud, Anindo
Udgivet: (2018)

Comparative analysis of bKash Limited
af: Alam, Nur-E-
Udgivet: (2014)

Impact of bKash on people’s economic progress- pioneer of cashless country with bundle of services
af: Arafat, Shah Shafin
Udgivet: (2022)

The potential data and financial risk of MFS (Mobile Financial Services) in Bangladesh
af: Hasan, Hasibul
Udgivet: (2024)

Fraud risk management of bKash Limited
af: Shahrin, Shemonti
Udgivet: (2018)

MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
af: Ansar, Tazrian Binte
Udgivet: (2024)

Analysis of consumer satisfaction level on bKash Limited as a mobile financial service provider
af: Mannan, Afrita
Udgivet: (2017)

Money laundering and terrorist financing activities and its prevention: a study on bKash’s AML&CFT department
af: Jyoti, Jerin Tasneem
Udgivet: (2019)

Financial performance analysis of bKash Limited of last 5 years
af: Saha, Sauptik
Udgivet: (2024)

Analysis of customer perception regarding the effectiveness of fraud and dispute management of bKash Limited.
af: Rafi, Kazi Shahriar Al
Udgivet: (2021)

Appraisement of supply chain function of bKash – a point of view from the stakeholders
af: Tanzim, Munira
Udgivet: (2019)

Popularizing MFS (bKash) among the female population in Bangladesh
af: Sobhan, Kazi Nayeer
Udgivet: (2021)

A study on the effectiveness of the virtual recruitment process of new hires during the pandemic situation
af: Hoque, Fatema Sanzida
Udgivet: (2022)

Supply chain model of mobile financial industries
af: Misha, Tahmina Anwar
Udgivet: (2019)

The impact of training & development and effective communication on employee engagement: a study on bKash
af: Ananna, Afrin Jahan
Udgivet: (2024)

How non-brand shops and customers are getting benefitted through MFS (mobile financial service) like Bkash
af: Rashid, Md. Hasibur
Udgivet: (2024)

Beyond cash out: exploring the diversification of Mobile Financial Services (MFS) in Bangladesh: a study on Mobile Financial Services provider bKash
af: Fahim, Abdullah Al
Udgivet: (2024)