The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash

The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Manylion Llyfryddiaeth
Prif Awdur:	Alvi, Nagib Mahfuz
Awduron Eraill:	Islam, Mohammad Shahidul
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	Brac University 2024
Pynciau:	Value generation Digitalization Mobile financial service bKash Internet banking Banks and banking > Technological innovations Mobile commerce > Bangladesh
Mynediad Ar-lein:	http://hdl.handle.net/10361/22898

Eitemau Tebyg

Analyzing the customer’s perception about the service quality of customer service team of bKash
gan: Alam, Tasnova
Cyhoeddwyd: (2018)

Mobile financial service of bKash with app
gan: Shabuj, Md. Shariful Alam
Cyhoeddwyd: (2022)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
gan: Chowdhury, Jawad Mahmud
Cyhoeddwyd: (2021)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
gan: Ahmed, Nafisa
Cyhoeddwyd: (2022)

Evaluation of supply chain process in mobile financial service bKash
gan: Datta, Trina
Cyhoeddwyd: (2018)

A comparative study between premier bank’s pmoney and the leading mobile financial service provider bKash
gan: Jahan, Md. Tasnim
Cyhoeddwyd: (2020)

Analyzing factors influencing consumer behavior to use mobile financial service in Bangladesh: A study on bKash
gan: Moon, Moneimul Islam
Cyhoeddwyd: (2023)

Analyzing the future of bKash payment service
gan: Siddik, Md. Asif
Cyhoeddwyd: (2018)

Increasing number of fraudulent activities in MFS industry and the role of compliance management Service in order to reduce it: a case analysis through bKash and relevant issues
gan: Hossain, Md. Zubair
Cyhoeddwyd: (2021)

Transaction monitoring in bKash Limited in global perspectives
gan: Zaman, Tashfia Rifa
Cyhoeddwyd: (2020)

Impact of mobile financial service on financial inclusion of Bangladesh: A case study on bKash
gan: Jamil, Md. Zubayer
Cyhoeddwyd: (2023)

Control of fraud and unauthorized payments in the MFS industry: An exploratory study of bKash Limited
gan: Benazir, Nafisa Sadaf
Cyhoeddwyd: (2023)

Evolution of cashless society: a study from Bangladesh perspective
gan: Rahman, S M Jahidur
Cyhoeddwyd: (2024)

Improving bill payment experience through bKash
gan: Ghosh, Shuvashis
Cyhoeddwyd: (2023)

Performance analysis of mobile financial industries: a comparative analysis between bKash Limited and Dutch Bangla Bank Rocket
gan: Ahmed, Lubna
Cyhoeddwyd: (2019)

Fraud prevention awareness and how it can create a competitive edge for bKash Limited in the mobile finance service industry
gan: Kabir, Shadman Sakibul
Cyhoeddwyd: (2022)

The effect of POSM tools on users’ acceptability of bKash
gan: Binte Ali, Nabila
Cyhoeddwyd: (2023)

Talent management and retention at bKash Limited
gan: Khan, Shabrina Siddique
Cyhoeddwyd: (2024)

Importance of content marketing for mobile financial service providers
gan: Awal, Aneeqa Mehnaz
Cyhoeddwyd: (2021)

Merchant Management strategies to drive the acceptance of bKash payment in the emerging market
gan: Sultana, Nahida
Cyhoeddwyd: (2023)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
gan: Chowdhury, Jawad Mahmud
Cyhoeddwyd: (2021)

e-KYC: a much-needed impetus for improving bKash’s current registration method
gan: Mohsin, Mitra
Cyhoeddwyd: (2018)

Analysis on the contribution of bKash to maintain the nation’s financial inclusiveness efforts and its demographical demand over the recent years
gan: Momoshad, Shams Munawar
Cyhoeddwyd: (2022)

Analysis of financial performance and effect of current asset management on profitability of bKash Limited
gan: Mahmud, Anindo
Cyhoeddwyd: (2018)

Comparative analysis of bKash Limited
gan: Alam, Nur-E-
Cyhoeddwyd: (2014)

Impact of bKash on people’s economic progress- pioneer of cashless country with bundle of services
gan: Arafat, Shah Shafin
Cyhoeddwyd: (2022)

The potential data and financial risk of MFS (Mobile Financial Services) in Bangladesh
gan: Hasan, Hasibul
Cyhoeddwyd: (2024)

Fraud risk management of bKash Limited
gan: Shahrin, Shemonti
Cyhoeddwyd: (2018)

MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
gan: Ansar, Tazrian Binte
Cyhoeddwyd: (2024)

Analysis of consumer satisfaction level on bKash Limited as a mobile financial service provider
gan: Mannan, Afrita
Cyhoeddwyd: (2017)

Money laundering and terrorist financing activities and its prevention: a study on bKash’s AML&CFT department
gan: Jyoti, Jerin Tasneem
Cyhoeddwyd: (2019)

Financial performance analysis of bKash Limited of last 5 years
gan: Saha, Sauptik
Cyhoeddwyd: (2024)

Analysis of customer perception regarding the effectiveness of fraud and dispute management of bKash Limited.
gan: Rafi, Kazi Shahriar Al
Cyhoeddwyd: (2021)

Appraisement of supply chain function of bKash – a point of view from the stakeholders
gan: Tanzim, Munira
Cyhoeddwyd: (2019)

Popularizing MFS (bKash) among the female population in Bangladesh
gan: Sobhan, Kazi Nayeer
Cyhoeddwyd: (2021)

A study on the effectiveness of the virtual recruitment process of new hires during the pandemic situation
gan: Hoque, Fatema Sanzida
Cyhoeddwyd: (2022)

Supply chain model of mobile financial industries
gan: Misha, Tahmina Anwar
Cyhoeddwyd: (2019)

The impact of training & development and effective communication on employee engagement: a study on bKash
gan: Ananna, Afrin Jahan
Cyhoeddwyd: (2024)

How non-brand shops and customers are getting benefitted through MFS (mobile financial service) like Bkash
gan: Rashid, Md. Hasibur
Cyhoeddwyd: (2024)

Beyond cash out: exploring the diversification of Mobile Financial Services (MFS) in Bangladesh: a study on Mobile Financial Services provider bKash
gan: Fahim, Abdullah Al
Cyhoeddwyd: (2024)