Factors motivating consumers to switch brands of Mobile Financial Service (MFS) in Bangladesh

Factors motivating consumers to switch brands of Mobile Financial Service (MFS) in Bangladesh

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Библиографические подробности
Главный автор:	Jony, Md. Ali
Другие авторы:	Hossain,Saif
Формат:	Диссертация
Язык:	English
Опубликовано:	Brac University 2024
Предметы:	MFS Financial Inclusion Customer loyalty Competitive strategies Customer retention Finance > Technological innovations. Financial institutions > Technological innovations. Market surveys.
Online-ссылка:	http://hdl.handle.net/10361/22727

Схожие документы

Beyond cash out: exploring the diversification of Mobile Financial Services (MFS) in Bangladesh: a study on Mobile Financial Services provider bKash
по: Fahim, Abdullah Al
Опубликовано: (2024)

The potential data and financial risk of MFS (Mobile Financial Services) in Bangladesh
по: Hasan, Hasibul
Опубликовано: (2024)

How non-brand shops and customers are getting benefitted through MFS (mobile financial service) like Bkash
по: Rashid, Md. Hasibur
Опубликовано: (2024)

Scaling digital innovation for women’s financial inclusion
по: Mehedi, Abdullah Al
Опубликовано: (2021)

Mystery shopping – an effective tool for quality assurance
по: Hasin, Ahmed Kamal
Опубликовано: (2022)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
по: Debi, Debosmita Roy
Опубликовано: (2024)

Brand attributes that leads to increase in brand loyalty
по: Hoque, Farha Adiba
Опубликовано: (2021)

Customer satisfaction of Mercantile Bank Limited
по: Rodela, Kasphia Mehajabin
Опубликовано: (2021)

Driving financial inclusion of the unbanked population in Bangladesh–a study of IDLC Finance’s digital deposit scheme through bKash
по: Elora, Mashiat Hasan
Опубликовано: (2024)

Analyzing consumer behavior and perception regarding Mobile Financial Service (MFS) in Bangladesh
по: Alam, Shihab Noor
Опубликовано: (2020)

Customer engagement on social media to improve brand loyalty
по: Hasan, Md.Alif
Опубликовано: (2024)

Ascribing dimensions enhancing employee innovation: function of job characteristics, psychological capital (PsyCap), work-based learning (WBL) and inventive environment
по: Aleen, Lamiza
Опубликовано: (2022)

Investigating the challenges faced by bKash in implementing effective financial inclusion practices in Bangladesh
по: Chowdhury, Tasfia Tasnim
Опубликовано: (2021)

The impact of research and innovation investment on Al- Arafah Islami Bank's financial performance
по: Shuborna, Rokhsana Nasrin
Опубликовано: (2024)

Successful customer retention in a week /
по: Smith, Jane
Опубликовано: (2000)

Control of fraud and unauthorized payments in the MFS industry: An exploratory study of bKash Limited
по: Benazir, Nafisa Sadaf
Опубликовано: (2023)

Customer loyalty of Super Thai Plastic Ltd.
по: Rahman, Reaz
Опубликовано: (2015)

Consumer’s brand switching tendency inside telecommunication industry
по: Adila, Fariha Noor
Опубликовано: (2024)

The evolution of brand awareness and the status of customer loyalty of ACI Logistics
по: Pal, Shrabanee
Опубликовано: (2019)

Technological advancement & financial performance analysis of BRAC Bank PLC
по: Ferdous, Sk. Sadia
Опубликовано: (2024)

Impact of Fintech adoption on operating performance: a study on commercial banks in Bangladesh
по: Chowdhury, Md. Shurid
Опубликовано: (2024)

MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
по: Ansar, Tazrian Binte
Опубликовано: (2024)

Transaction monitoring in bKash Limited in global perspectives
по: Zaman, Tashfia Rifa
Опубликовано: (2020)

Competition, Innovation, and Inclusive Growth.
Опубликовано: (2021)

Growth in financial account ownership has slowed down in Bangladesh: Findings
по: TBS Report
Опубликовано: (2023)

Partners and drivers attraction and retention strategies of Uber Bangladesh
по: Atia, Tabassum
Опубликовано: (2019)

Mobile financial services and impact of Covid-19 on its growth: in context of Bangladesh
по: Khan, Sarah Nuzhat
Опубликовано: (2022)

Customer contentment assessment of LankaBangla Finance Limited credit cards service
по: Fahim, Abedin Arshad
Опубликовано: (2019)

Digital transformation of NRBC Bank PLC: customer experience from Imamgnaj branch
по: Tasnim, Maherin
Опубликовано: (2024)

Consumer behavior towards Bata Shoe Company in Bangladesh: a study on customer satisfaction, brand loyalty, and buying patterns
по: Saquib, Mohammad Nazmus
Опубликовано: (2024)

Roles of Asiatic Mindshare Ltd. on the impact of social media marketing by ACI Pure Foods on brand awareness and customer loyalty in Bangladesh
по: Mamud, Dewan Seam
Опубликовано: (2024)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
по: Ahmed, Nafisa
Опубликовано: (2022)

The impact of Research and Innovation Investment on Bank’s financial performance: A study on Mutual Trust Bank Limited, Bangladesh
по: Yeasin, Hossain Mohammad
Опубликовано: (2023)

Loyalty & customer buying behavior during pandemic period
по: Rahman, Md. Hasinur
Опубликовано: (2023)

Analyzing the marketing practices of BSRM in the A steel industry: a study on the impact of digital marketing on customer engagement and brand loyalty
по: Mazumder, Avranil
Опубликовано: (2024)

Analyzing the customer’s perception about the service quality of customer service team of bKash
по: Alam, Tasnova
Опубликовано: (2018)

Access barriers to financial inclusion: a study of the Ugandan case
по: Onzia, Judith Eyoa
Опубликовано: (2021)

Understanding brand reputation and customer loyalty through online customer service VS offline customer service in X Solutions Limited
по: Kader, Syed Mashriqul
Опубликовано: (2020)

The advent of digital payments and a new avenue of financing for consumers in Bangladesh
по: Ahasan, AK Nader Ali
Опубликовано: (2024)

Management of technology and innovation : competing through technological excellence /
по: Rastogi, P. N.
Опубликовано: (2009)