Factors motivating consumers to switch brands of Mobile Financial Service (MFS) in Bangladesh

Factors motivating consumers to switch brands of Mobile Financial Service (MFS) in Bangladesh

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας:	Jony, Md. Ali
Άλλοι συγγραφείς:	Hossain,Saif
Μορφή:	Thesis
Γλώσσα:	English
Έκδοση:	Brac University 2024
Θέματα:	MFS Financial Inclusion Customer loyalty Competitive strategies Customer retention Finance > Technological innovations. Financial institutions > Technological innovations. Market surveys.
Διαθέσιμο Online:	http://hdl.handle.net/10361/22727

Παρόμοια τεκμήρια

Beyond cash out: exploring the diversification of Mobile Financial Services (MFS) in Bangladesh: a study on Mobile Financial Services provider bKash
ανά: Fahim, Abdullah Al
Έκδοση: (2024)

The potential data and financial risk of MFS (Mobile Financial Services) in Bangladesh
ανά: Hasan, Hasibul
Έκδοση: (2024)

How non-brand shops and customers are getting benefitted through MFS (mobile financial service) like Bkash
ανά: Rashid, Md. Hasibur
Έκδοση: (2024)

Scaling digital innovation for women’s financial inclusion
ανά: Mehedi, Abdullah Al
Έκδοση: (2021)

Mystery shopping – an effective tool for quality assurance
ανά: Hasin, Ahmed Kamal
Έκδοση: (2022)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
ανά: Debi, Debosmita Roy
Έκδοση: (2024)

Brand attributes that leads to increase in brand loyalty
ανά: Hoque, Farha Adiba
Έκδοση: (2021)

Customer satisfaction of Mercantile Bank Limited
ανά: Rodela, Kasphia Mehajabin
Έκδοση: (2021)

Driving financial inclusion of the unbanked population in Bangladesh–a study of IDLC Finance’s digital deposit scheme through bKash
ανά: Elora, Mashiat Hasan
Έκδοση: (2024)

Analyzing consumer behavior and perception regarding Mobile Financial Service (MFS) in Bangladesh
ανά: Alam, Shihab Noor
Έκδοση: (2020)

Customer engagement on social media to improve brand loyalty
ανά: Hasan, Md.Alif
Έκδοση: (2024)

Ascribing dimensions enhancing employee innovation: function of job characteristics, psychological capital (PsyCap), work-based learning (WBL) and inventive environment
ανά: Aleen, Lamiza
Έκδοση: (2022)

Investigating the challenges faced by bKash in implementing effective financial inclusion practices in Bangladesh
ανά: Chowdhury, Tasfia Tasnim
Έκδοση: (2021)

The impact of research and innovation investment on Al- Arafah Islami Bank's financial performance
ανά: Shuborna, Rokhsana Nasrin
Έκδοση: (2024)

Successful customer retention in a week /
ανά: Smith, Jane
Έκδοση: (2000)

Control of fraud and unauthorized payments in the MFS industry: An exploratory study of bKash Limited
ανά: Benazir, Nafisa Sadaf
Έκδοση: (2023)

Customer loyalty of Super Thai Plastic Ltd.
ανά: Rahman, Reaz
Έκδοση: (2015)

Consumer’s brand switching tendency inside telecommunication industry
ανά: Adila, Fariha Noor
Έκδοση: (2024)

The evolution of brand awareness and the status of customer loyalty of ACI Logistics
ανά: Pal, Shrabanee
Έκδοση: (2019)

Technological advancement & financial performance analysis of BRAC Bank PLC
ανά: Ferdous, Sk. Sadia
Έκδοση: (2024)

Impact of Fintech adoption on operating performance: a study on commercial banks in Bangladesh
ανά: Chowdhury, Md. Shurid
Έκδοση: (2024)

MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
ανά: Ansar, Tazrian Binte
Έκδοση: (2024)

Transaction monitoring in bKash Limited in global perspectives
ανά: Zaman, Tashfia Rifa
Έκδοση: (2020)

Competition, Innovation, and Inclusive Growth.
Έκδοση: (2021)

Growth in financial account ownership has slowed down in Bangladesh: Findings
ανά: TBS Report
Έκδοση: (2023)

Partners and drivers attraction and retention strategies of Uber Bangladesh
ανά: Atia, Tabassum
Έκδοση: (2019)

Mobile financial services and impact of Covid-19 on its growth: in context of Bangladesh
ανά: Khan, Sarah Nuzhat
Έκδοση: (2022)

Customer contentment assessment of LankaBangla Finance Limited credit cards service
ανά: Fahim, Abedin Arshad
Έκδοση: (2019)

Digital transformation of NRBC Bank PLC: customer experience from Imamgnaj branch
ανά: Tasnim, Maherin
Έκδοση: (2024)

Consumer behavior towards Bata Shoe Company in Bangladesh: a study on customer satisfaction, brand loyalty, and buying patterns
ανά: Saquib, Mohammad Nazmus
Έκδοση: (2024)

Roles of Asiatic Mindshare Ltd. on the impact of social media marketing by ACI Pure Foods on brand awareness and customer loyalty in Bangladesh
ανά: Mamud, Dewan Seam
Έκδοση: (2024)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
ανά: Ahmed, Nafisa
Έκδοση: (2022)

The impact of Research and Innovation Investment on Bank’s financial performance: A study on Mutual Trust Bank Limited, Bangladesh
ανά: Yeasin, Hossain Mohammad
Έκδοση: (2023)

Loyalty & customer buying behavior during pandemic period
ανά: Rahman, Md. Hasinur
Έκδοση: (2023)

Analyzing the marketing practices of BSRM in the A steel industry: a study on the impact of digital marketing on customer engagement and brand loyalty
ανά: Mazumder, Avranil
Έκδοση: (2024)

Analyzing the customer’s perception about the service quality of customer service team of bKash
ανά: Alam, Tasnova
Έκδοση: (2018)

Access barriers to financial inclusion: a study of the Ugandan case
ανά: Onzia, Judith Eyoa
Έκδοση: (2021)

Understanding brand reputation and customer loyalty through online customer service VS offline customer service in X Solutions Limited
ανά: Kader, Syed Mashriqul
Έκδοση: (2020)

The advent of digital payments and a new avenue of financing for consumers in Bangladesh
ανά: Ahasan, AK Nader Ali
Έκδοση: (2024)

Management of technology and innovation : competing through technological excellence /
ανά: Rastogi, P. N.
Έκδοση: (2009)