General banking and digitalization through the lenses of customer

General banking and digitalization through the lenses of customer

This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2023.

Մատենագիտական մանրամասներ
Հիմնական հեղինակ:	Tasnuva, Rudainah
Այլ հեղինակներ:	Mazumder, Md. Arif Hossain
Ձևաչափ:	Internship report
Լեզու:	English
Հրապարակվել է:	Brac University 2024
Խորագրեր:	Dhaka Bank Limited General banking Digitalization Customer service Customer satisfaction Service quality Banks and banking > Bangladesh. Consumer satisfaction.
Առցանց հասանելիություն:	http://hdl.handle.net/10361/22702

Նմանատիպ նյութեր

Identifying customer satisfaction level of BRAC Bank general banking activities
: Mahnaz, Samanta
Հրապարակվել է: (2019)

Customer satisfaction on services of Sonali bank Limited
: Akib, Ahanak
Հրապարակվել է: (2022)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
: Alam, Farzana
Հրապարակվել է: (2022)

Impact of digitalization of service request (information update) for customer satisfaction
: Nova, Sanjana Azad
Հրապարակվել է: (2023)

Customer satisfaction on customer services of UCB Bank
: Afroz, Ridita
Հրապարակվել է: (2023)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
: Islam, Md. Aminul
Հրապարակվել է: (2019)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
: khan, Shadman Zuhair
Հրապարակվել է: (2024)

General banking and customer satisfaction of Bank Asia Limited
: Raihan, Sabbir
Հրապարակվել է: (2023)

E-banking services and customer behavior analysis of Agrani Bank Limited
: Biswas, Soumithra
Հրապարակվել է: (2023)

Customer service and satisfaction of Janata Bank
: Nayeem, Jannatul
Հրապարակվել է: (2019)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
: Humaira, Nowrin
Հրապարակվել է: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
: Rashid, Kamrun Nahar
Հրապարակվել է: (2019)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
: Naureen, Sabah
Հրապարակվել է: (2021)

Customer service & customer’s satisfaction of Trust Bank Limited
: Fardous, Farhin
Հրապարակվել է: (2021)

Customer satisfaction on customer service of IFIC Bank limited
: Mondal, Tanushree
Հրապարակվել է: (2021)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
: Saad, Kazi Newaz Alam
Հրապարակվել է: (2019)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
: Sumaya, Ayesha
Հրապարակվել է: (2019)

Customer service and satisfaction of Agrani Bank Limited
: Afroz, Sadia
Հրապարակվել է: (2018)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
: Anima, Maisha Ibnath
Հրապարակվել է: (2020)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
: Kabir, Md. Rezwanul
Հրապարակվել է: (2020)

Customer satisfaction on general banking of Mercantile Bank Limited
: Faizah, Humayra
Հրապարակվել է: (2017)

Customer service and satisfaction analysis at Prime Bank Ltd.
: Jihan, Jaky All Naiem
Հրապարակվել է: (2024)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
: Tanny, Anisha
Հրապարակվել է: (2019)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
: Islam, Md. Shajidul
Հրապարակվել է: (2024)

Customer satisfaction on service quality of EXIM Bank
: Silma, Nowshin Subah
Հրապարակվել է: (2024)

Customer satisfaction on general banking activities of Mercantile Bank Limited
: Bushra, Abedin
Հրապարակվել է: (2016)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
: Afroz, Nadia
Հրապարակվել է: (2018)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
: Ahmed, Ishtiaque
Հրապարակվել է: (2019)

Customer relationship with general banking of Al Arafah Islami Bank
: Mim, Ummay Sauda Alam
Հրապարակվել է: (2021)

Customer satisfaction and general operations of Rupali Bank
: Tripti, Ayesha Ferdousi
Հրապարակվել է: (2017)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
: Naim, Rabiul Islam
Հրապարակվել է: (2021)

Measuring customer satisfaction on the services of HSBC during Covid-19
: Binte Iqbal, Sayma
Հրապարակվել է: (2023)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
: Nuzhat, Ramisa
Հրապարակվել է: (2021)

Advancing UCBL client service through digitalization
: Rahman, Mohosina
Հրապարակվել է: (2022)

Customer satisfaction of UCBL
: Maksud, Aquib
Հրապարակվել է: (2021)

Critical aspects of general banking and employee behavior that improves customer experience
: Dhera, Rejwana Zannat
Հրապարակվել է: (2023)

General banking & customer service of first security Islami Bank Limited
: Mahi, Tasnim Kabir
Հրապարակվել է: (2024)

An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
: Chowdhury, Mysha
Հրապարակվել է: (2017)

Customer satisfaction level of Standard Bank Limited
: Anjum, Sabab Al
Հրապարակվել է: (2018)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
: Fariha, Lamia Jannat
Հրապարակվել է: (2023)