General banking and digitalization through the lenses of customer

General banking and digitalization through the lenses of customer

This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2023.

ग्रंथसूची विवरण
मुख्य लेखक:	Tasnuva, Rudainah
अन्य लेखक:	Mazumder, Md. Arif Hossain
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	Brac University 2024
विषय:	Dhaka Bank Limited General banking Digitalization Customer service Customer satisfaction Service quality Banks and banking > Bangladesh. Consumer satisfaction.
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/22702

समान संसाधन

Identifying customer satisfaction level of BRAC Bank general banking activities
द्वारा: Mahnaz, Samanta
प्रकाशित: (2019)

Customer satisfaction on services of Sonali bank Limited
द्वारा: Akib, Ahanak
प्रकाशित: (2022)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
द्वारा: Alam, Farzana
प्रकाशित: (2022)

Impact of digitalization of service request (information update) for customer satisfaction
द्वारा: Nova, Sanjana Azad
प्रकाशित: (2023)

Customer satisfaction on customer services of UCB Bank
द्वारा: Afroz, Ridita
प्रकाशित: (2023)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
द्वारा: Islam, Md. Aminul
प्रकाशित: (2019)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
द्वारा: khan, Shadman Zuhair
प्रकाशित: (2024)

General banking and customer satisfaction of Bank Asia Limited
द्वारा: Raihan, Sabbir
प्रकाशित: (2023)

E-banking services and customer behavior analysis of Agrani Bank Limited
द्वारा: Biswas, Soumithra
प्रकाशित: (2023)

Customer service and satisfaction of Janata Bank
द्वारा: Nayeem, Jannatul
प्रकाशित: (2019)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
द्वारा: Humaira, Nowrin
प्रकाशित: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
द्वारा: Rashid, Kamrun Nahar
प्रकाशित: (2019)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
द्वारा: Naureen, Sabah
प्रकाशित: (2021)

Customer service & customer’s satisfaction of Trust Bank Limited
द्वारा: Fardous, Farhin
प्रकाशित: (2021)

Customer satisfaction on customer service of IFIC Bank limited
द्वारा: Mondal, Tanushree
प्रकाशित: (2021)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
द्वारा: Saad, Kazi Newaz Alam
प्रकाशित: (2019)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
द्वारा: Sumaya, Ayesha
प्रकाशित: (2019)

Customer service and satisfaction of Agrani Bank Limited
द्वारा: Afroz, Sadia
प्रकाशित: (2018)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
द्वारा: Anima, Maisha Ibnath
प्रकाशित: (2020)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
द्वारा: Kabir, Md. Rezwanul
प्रकाशित: (2020)

Customer satisfaction on general banking of Mercantile Bank Limited
द्वारा: Faizah, Humayra
प्रकाशित: (2017)

Customer service and satisfaction analysis at Prime Bank Ltd.
द्वारा: Jihan, Jaky All Naiem
प्रकाशित: (2024)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
द्वारा: Tanny, Anisha
प्रकाशित: (2019)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
द्वारा: Islam, Md. Shajidul
प्रकाशित: (2024)

Customer satisfaction on service quality of EXIM Bank
द्वारा: Silma, Nowshin Subah
प्रकाशित: (2024)

Customer satisfaction on general banking activities of Mercantile Bank Limited
द्वारा: Bushra, Abedin
प्रकाशित: (2016)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
द्वारा: Afroz, Nadia
प्रकाशित: (2018)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
द्वारा: Ahmed, Ishtiaque
प्रकाशित: (2019)

Customer relationship with general banking of Al Arafah Islami Bank
द्वारा: Mim, Ummay Sauda Alam
प्रकाशित: (2021)

Customer satisfaction and general operations of Rupali Bank
द्वारा: Tripti, Ayesha Ferdousi
प्रकाशित: (2017)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
द्वारा: Naim, Rabiul Islam
प्रकाशित: (2021)

Measuring customer satisfaction on the services of HSBC during Covid-19
द्वारा: Binte Iqbal, Sayma
प्रकाशित: (2023)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
द्वारा: Nuzhat, Ramisa
प्रकाशित: (2021)

Advancing UCBL client service through digitalization
द्वारा: Rahman, Mohosina
प्रकाशित: (2022)

Customer satisfaction of UCBL
द्वारा: Maksud, Aquib
प्रकाशित: (2021)

Critical aspects of general banking and employee behavior that improves customer experience
द्वारा: Dhera, Rejwana Zannat
प्रकाशित: (2023)

General banking & customer service of first security Islami Bank Limited
द्वारा: Mahi, Tasnim Kabir
प्रकाशित: (2024)

An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
द्वारा: Chowdhury, Mysha
प्रकाशित: (2017)

Customer satisfaction level of Standard Bank Limited
द्वारा: Anjum, Sabab Al
प्रकाशित: (2018)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
द्वारा: Fariha, Lamia Jannat
प्रकाशित: (2023)