General banking and digitalization through the lenses of customer

General banking and digitalization through the lenses of customer

This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2023.

Bibliografiset tiedot
Päätekijä:	Tasnuva, Rudainah
Muut tekijät:	Mazumder, Md. Arif Hossain
Aineistotyyppi:	Internship report
Kieli:	English
Julkaistu:	Brac University 2024
Aiheet:	Dhaka Bank Limited General banking Digitalization Customer service Customer satisfaction Service quality Banks and banking > Bangladesh. Consumer satisfaction.
Linkit:	http://hdl.handle.net/10361/22702

Samankaltaisia teoksia

Identifying customer satisfaction level of BRAC Bank general banking activities
Tekijä: Mahnaz, Samanta
Julkaistu: (2019)

Customer satisfaction on services of Sonali bank Limited
Tekijä: Akib, Ahanak
Julkaistu: (2022)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
Tekijä: Alam, Farzana
Julkaistu: (2022)

Impact of digitalization of service request (information update) for customer satisfaction
Tekijä: Nova, Sanjana Azad
Julkaistu: (2023)

Customer satisfaction on customer services of UCB Bank
Tekijä: Afroz, Ridita
Julkaistu: (2023)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
Tekijä: Islam, Md. Aminul
Julkaistu: (2019)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
Tekijä: khan, Shadman Zuhair
Julkaistu: (2024)

General banking and customer satisfaction of Bank Asia Limited
Tekijä: Raihan, Sabbir
Julkaistu: (2023)

E-banking services and customer behavior analysis of Agrani Bank Limited
Tekijä: Biswas, Soumithra
Julkaistu: (2023)

Customer service and satisfaction of Janata Bank
Tekijä: Nayeem, Jannatul
Julkaistu: (2019)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
Tekijä: Humaira, Nowrin
Julkaistu: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
Tekijä: Rashid, Kamrun Nahar
Julkaistu: (2019)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
Tekijä: Naureen, Sabah
Julkaistu: (2021)

Customer service & customer’s satisfaction of Trust Bank Limited
Tekijä: Fardous, Farhin
Julkaistu: (2021)

Customer satisfaction on customer service of IFIC Bank limited
Tekijä: Mondal, Tanushree
Julkaistu: (2021)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
Tekijä: Saad, Kazi Newaz Alam
Julkaistu: (2019)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
Tekijä: Sumaya, Ayesha
Julkaistu: (2019)

Customer service and satisfaction of Agrani Bank Limited
Tekijä: Afroz, Sadia
Julkaistu: (2018)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
Tekijä: Anima, Maisha Ibnath
Julkaistu: (2020)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
Tekijä: Kabir, Md. Rezwanul
Julkaistu: (2020)

Customer satisfaction on general banking of Mercantile Bank Limited
Tekijä: Faizah, Humayra
Julkaistu: (2017)

Customer service and satisfaction analysis at Prime Bank Ltd.
Tekijä: Jihan, Jaky All Naiem
Julkaistu: (2024)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
Tekijä: Tanny, Anisha
Julkaistu: (2019)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
Tekijä: Islam, Md. Shajidul
Julkaistu: (2024)

Customer satisfaction on service quality of EXIM Bank
Tekijä: Silma, Nowshin Subah
Julkaistu: (2024)

Customer satisfaction on general banking activities of Mercantile Bank Limited
Tekijä: Bushra, Abedin
Julkaistu: (2016)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
Tekijä: Afroz, Nadia
Julkaistu: (2018)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
Tekijä: Ahmed, Ishtiaque
Julkaistu: (2019)

Customer relationship with general banking of Al Arafah Islami Bank
Tekijä: Mim, Ummay Sauda Alam
Julkaistu: (2021)

Customer satisfaction and general operations of Rupali Bank
Tekijä: Tripti, Ayesha Ferdousi
Julkaistu: (2017)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
Tekijä: Naim, Rabiul Islam
Julkaistu: (2021)

Measuring customer satisfaction on the services of HSBC during Covid-19
Tekijä: Binte Iqbal, Sayma
Julkaistu: (2023)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
Tekijä: Nuzhat, Ramisa
Julkaistu: (2021)

Advancing UCBL client service through digitalization
Tekijä: Rahman, Mohosina
Julkaistu: (2022)

Customer satisfaction of UCBL
Tekijä: Maksud, Aquib
Julkaistu: (2021)

Critical aspects of general banking and employee behavior that improves customer experience
Tekijä: Dhera, Rejwana Zannat
Julkaistu: (2023)

General banking & customer service of first security Islami Bank Limited
Tekijä: Mahi, Tasnim Kabir
Julkaistu: (2024)

An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
Tekijä: Chowdhury, Mysha
Julkaistu: (2017)

Customer satisfaction level of Standard Bank Limited
Tekijä: Anjum, Sabab Al
Julkaistu: (2018)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
Tekijä: Fariha, Lamia Jannat
Julkaistu: (2023)