General banking and digitalization through the lenses of customer

General banking and digitalization through the lenses of customer

This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2023.

Opis bibliograficzny
1. autor:	Tasnuva, Rudainah
Kolejni autorzy:	Mazumder, Md. Arif Hossain
Format:	Internship report
Język:	English
Wydane:	Brac University 2024
Hasła przedmiotowe:	Dhaka Bank Limited General banking Digitalization Customer service Customer satisfaction Service quality Banks and banking > Bangladesh. Consumer satisfaction.
Dostęp online:	http://hdl.handle.net/10361/22702

Podobne zapisy

Identifying customer satisfaction level of BRAC Bank general banking activities
od: Mahnaz, Samanta
Wydane: (2019)

Customer satisfaction on services of Sonali bank Limited
od: Akib, Ahanak
Wydane: (2022)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
od: Alam, Farzana
Wydane: (2022)

Impact of digitalization of service request (information update) for customer satisfaction
od: Nova, Sanjana Azad
Wydane: (2023)

Customer satisfaction on customer services of UCB Bank
od: Afroz, Ridita
Wydane: (2023)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
od: Islam, Md. Aminul
Wydane: (2019)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
od: khan, Shadman Zuhair
Wydane: (2024)

General banking and customer satisfaction of Bank Asia Limited
od: Raihan, Sabbir
Wydane: (2023)

E-banking services and customer behavior analysis of Agrani Bank Limited
od: Biswas, Soumithra
Wydane: (2023)

Customer service and satisfaction of Janata Bank
od: Nayeem, Jannatul
Wydane: (2019)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
od: Humaira, Nowrin
Wydane: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
od: Rashid, Kamrun Nahar
Wydane: (2019)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
od: Naureen, Sabah
Wydane: (2021)

Customer service & customer’s satisfaction of Trust Bank Limited
od: Fardous, Farhin
Wydane: (2021)

Customer satisfaction on customer service of IFIC Bank limited
od: Mondal, Tanushree
Wydane: (2021)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
od: Saad, Kazi Newaz Alam
Wydane: (2019)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
od: Sumaya, Ayesha
Wydane: (2019)

Customer service and satisfaction of Agrani Bank Limited
od: Afroz, Sadia
Wydane: (2018)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
od: Anima, Maisha Ibnath
Wydane: (2020)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
od: Kabir, Md. Rezwanul
Wydane: (2020)

Customer satisfaction on general banking of Mercantile Bank Limited
od: Faizah, Humayra
Wydane: (2017)

Customer service and satisfaction analysis at Prime Bank Ltd.
od: Jihan, Jaky All Naiem
Wydane: (2024)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
od: Tanny, Anisha
Wydane: (2019)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
od: Islam, Md. Shajidul
Wydane: (2024)

Customer satisfaction on service quality of EXIM Bank
od: Silma, Nowshin Subah
Wydane: (2024)

Customer satisfaction on general banking activities of Mercantile Bank Limited
od: Bushra, Abedin
Wydane: (2016)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
od: Afroz, Nadia
Wydane: (2018)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
od: Ahmed, Ishtiaque
Wydane: (2019)

Customer relationship with general banking of Al Arafah Islami Bank
od: Mim, Ummay Sauda Alam
Wydane: (2021)

Customer satisfaction and general operations of Rupali Bank
od: Tripti, Ayesha Ferdousi
Wydane: (2017)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
od: Naim, Rabiul Islam
Wydane: (2021)

Measuring customer satisfaction on the services of HSBC during Covid-19
od: Binte Iqbal, Sayma
Wydane: (2023)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
od: Nuzhat, Ramisa
Wydane: (2021)

Advancing UCBL client service through digitalization
od: Rahman, Mohosina
Wydane: (2022)

Customer satisfaction of UCBL
od: Maksud, Aquib
Wydane: (2021)

Critical aspects of general banking and employee behavior that improves customer experience
od: Dhera, Rejwana Zannat
Wydane: (2023)

General banking & customer service of first security Islami Bank Limited
od: Mahi, Tasnim Kabir
Wydane: (2024)

An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
od: Chowdhury, Mysha
Wydane: (2017)

Customer satisfaction level of Standard Bank Limited
od: Anjum, Sabab Al
Wydane: (2018)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
od: Fariha, Lamia Jannat
Wydane: (2023)