Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.
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| Format: | Internship report |
| Język: | English |
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Brac University
2024
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| Dostęp online: | http://hdl.handle.net/10361/22632 |
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10361-22632 |
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10361-226322024-07-15T10:29:49Z Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years) Taher, Ruzlan Reshaila Leung, Sau K Brac Business School, Brac University Customer satisfaction Foodpanda Elderly people Consumer satisfaction This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023. Cataloged from PDF version of internship report. Includes bibliographical references (pages 44-49). With a variety of facilities, Foodpanda BD has been working to assure customer satisfaction. During the whole process of my internship, I have focused on the elderly customers' preferences and satisfaction. This report has three parts. Chapter one describes the company's overview and the results of my internship. The organization is described in Chapter 2 along with its various facets, including its organizational structure, the history of the principal departments, the marketing practices and its mission and vision. Three ways to determine the company's competitiveness are also highlighted in Chapter 2 in addition. In Chapter 3, I have discussed the process of data collection along with data analysis of the information which I have collected via an interview with some elderly people who use the foodpanda app. Here, those elderly customers basically mentioned some factors of satisfaction, dissatisfaction and so on. Ruzlan Reshaila Taher B. Business Administration 2024-04-18T03:31:21Z 2024-04-18T03:31:21Z ©2023 2023-05 Internship report http://hdl.handle.net/10361/22632 en Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 34 pages application/pdf Brac University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Customer satisfaction Foodpanda Elderly people Consumer satisfaction |
| spellingShingle |
Customer satisfaction Foodpanda Elderly people Consumer satisfaction Taher, Ruzlan Reshaila Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years) |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023. |
| author2 |
Leung, Sau K |
| author_facet |
Leung, Sau K Taher, Ruzlan Reshaila |
| format |
Internship report |
| author |
Taher, Ruzlan Reshaila |
| author_sort |
Taher, Ruzlan Reshaila |
| title |
Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years) |
| title_short |
Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years) |
| title_full |
Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years) |
| title_fullStr |
Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years) |
| title_full_unstemmed |
Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years) |
| title_sort |
exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years) |
| publisher |
Brac University |
| publishDate |
2024 |
| url |
http://hdl.handle.net/10361/22632 |
| work_keys_str_mv |
AT taherruzlanreshaila exploringthefactorsinfluencingcustomersatisfactionoffoodpandaelderlypeopleabove50years |
| _version_ |
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