Impact of repeat customers in profitability of service industry: A study on Mental health service

Impact of repeat customers in profitability of service industry: A study on Mental health service

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Bibliografiske detaljer
Hovedforfatter:	Islam, Rafiul
Andre forfattere:	Lee, Dr. Sang H
Format:	Internship report
Sprog:	English
Udgivet:	Brac University 2024
Fag:	Profitability Cost-benefit analysis Repeat customers Service industry Service industries.
Online adgang:	http://hdl.handle.net/10361/22136

Lignende værker

The relation between brand awareness and repeat purchase
af: Zaman, Anis Uz
Udgivet: (2024)

Marketing, sales and customer services : understanding the theory and practice of selling through service /
af: Watkins, Charley
Udgivet: (2002)

Customer service of Grameenphone
af: Raj, Muradul Haque
Udgivet: (2016)

Services marketing : integrating customer focus across the firm /
af: Zeithaml, Valarie A.
Udgivet: (2003)

The impact of service delivery on customer’s patronage in the UCBL
af: Sharmin
Udgivet: (2018)

Customer-driven services management /
af: Balachandran, S., 1932-
Udgivet: (1999)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

Customer satisfaction on customer service of IFIC Bank limited
af: Mondal, Tanushree
Udgivet: (2021)

Impact of digitalization of service request (information update) for customer satisfaction
af: Nova, Sanjana Azad
Udgivet: (2023)

The customer service department’s approach towards user feedback in Backpack Technologies, Inc..
af: Siddiqui, Sadia
Udgivet: (2018)

New service development of GP for the customer of Gazipur
af: Islam, Tasfia Rezwana
Udgivet: (2018)

Customer service and satisfaction of Agrani Bank Limited
af: Afroz, Sadia
Udgivet: (2018)

Customer satisfaction on client service Department of Asiatic EXP
af: Shiraj, Md. Sakif
Udgivet: (2017)

Customer Services of BRAC Bank Limited at Banani Branch
af: Faisal, Kazi Golam
Udgivet: (2014)

Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
af: Momen, MD Moksudul
Udgivet: (2024)

Customer service and satisfaction of Standard Bank Limited
af: Mandal, Anik
Udgivet: (2016)

Customer service & customer’s satisfaction of Trust Bank Limited
af: Fardous, Farhin
Udgivet: (2021)

Analyzing the impact of catering services on the profitability of US-BANGLA Airlines
af: Rakib, Sha Imran
Udgivet: (2024)

Services marketing : integrating customer focus across the firm /
af: Zeithaml, Valarie A.
Udgivet: (2013)

Customer service and its’ impact on the satisfaction of account holders: A study of general banking service of United Commercial Bank PLC Tejgaon Branch
af: Talukder, Shuvojyoti
Udgivet: (2023)

Customer satisfaction on service quality of EXIM Bank
af: Silma, Nowshin Subah
Udgivet: (2024)

Customer service & distribution of Nestle Bangladesh Limited
af: Tahsin, Tasmia
Udgivet: (2017)

Impact of e-services on general banking of SBAC bank
af: Idid, Md. Rehanul Amin
Udgivet: (2024)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
af: Nuzhat, Ramisa
Udgivet: (2021)

Overall customer service strategies and internal business process of Stencil Bangladesh Limited
af: Shakil, Adib
Udgivet: (2017)

Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited
af: Reza, Tahsin Subah
Udgivet: (2018)

Customer service dynamics of Social Islami Bank LTD
af: Paul, Aditi
Udgivet: (2017)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
af: Fariha, Rishad
Udgivet: (2020)

Cost-effectiveness in health and medicine /
Udgivet: (1996)

Customer service and satisfaction of Prime Bank Limited
af: Saba, Husnus
Udgivet: (2018)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
af: Alam, Farzana
Udgivet: (2022)

Retail Banking and Customer Service (City Bank, Banani Branch)
af: Yasmin, Nabila
Udgivet: (2016)

General banking & customer service of first security Islami Bank Limited
af: Mahi, Tasnim Kabir
Udgivet: (2024)

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
af: Seraj, Anika Binte
Udgivet: (2018)

Analyzing the customer’s perception about the service quality of customer service team of bKash
af: Alam, Tasnova
Udgivet: (2018)

Quality of content and services increase customer satisfaction and repeat purchase
af: Akhter, Ferdousi
Udgivet: (2024)

Perfect customer care : all you need to get it right first time /
af: Johns, Ted
Udgivet: (1994)

Customer service and satisfaction of Janata Bank
af: Nayeem, Jannatul
Udgivet: (2019)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
af: Hassan, Mahamudul
Udgivet: (2023)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
af: Haque, Tasfin Iftekharul
Udgivet: (2019)