Customer satisfaction of online shopping and E-Commerce business in Bangladesh

Customer satisfaction of online shopping and E-Commerce business in Bangladesh

This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2021.

Bibliografiske detaljer
Hovedforfatter:	Hussen, Md Ismaile
Andre forfattere:	Uz-Zaman, Mr. KM Jamshed
Format:	Internship report
Sprog:	English
Udgivet:	Brac University 2023
Fag:	E-commerce Customer satisfaction Online shopping Consumer satisfaction
Online adgang:	http://hdl.handle.net/10361/21992

Lignende værker

Customer satisfaction of e-commerce in Bangladesh
af: Nobin, Kamran Hossain
Udgivet: (2017)

Effectiveness of C-express Ltd. delivery system and customer satisfaction
af: Mitra, Tonoy
Udgivet: (2021)

Customers satisfaction of Daraz Bangladesh
af: Jahan, Nusrat
Udgivet: (2024)

Customer satisfaction of Pickaboo.com
af: Faiza, Fahmida
Udgivet: (2017)

Customer satisfaction of Daraz Bangladesh
af: Ahmed, Shihab
Udgivet: (2017)

Online shopping experience & customer satisfaction of Direct Fresh Ltd.
af: Amin, Md. Ruhul
Udgivet: (2016)

Customer satisfaction of Triangle Services Limited
af: Islam, Mohammad Saiful
Udgivet: (2024)

Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh
af: Akhand, Talal Ferdous
Udgivet: (2024)

Applying SERVQUAL model to measure online customer satisfaction in online healthcare services
af: Jisan, Irwan Shariar
Udgivet: (2024)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
af: Masud, Rahnuma
Udgivet: (2024)

Attitude toward online shopping in Bangladesh
af: Akhter, Dilruba
Udgivet: (2020)

Optimization of E-commerce operations at La Mode
af: Sadik, Farhan
Udgivet: (2024)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
af: Hassan, Mahamudul
Udgivet: (2023)

Customer satisfaction of Direct Fresh Ltd.
af: Shahiduzzaman, Mohammad
Udgivet: (2017)

Customer satisfaction and user interface of Hungrynaki.com
Udgivet: (2018)

Customer satisfaction on service quality of EXIM Bank
af: Silma, Nowshin Subah
Udgivet: (2024)

Customer satisfaction of Berger Paints Bangladesh Limited
af: Zaman, Md. Sanjid
Udgivet: (2021)

Customer satisfaction of UCBL
af: Maksud, Aquib
Udgivet: (2021)

E-banking services and customer behavior analysis of Agrani Bank Limited
af: Biswas, Soumithra
Udgivet: (2023)

Factors influencing customer satisfaction in Grameenphone
af: Deepta, Aqib Wassy
Udgivet: (2019)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
af: Sakib, Saadman
Udgivet: (2018)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
af: Islam, Md. Aminul
Udgivet: (2019)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
af: Taher, Ruzlan Reshaila
Udgivet: (2024)

Customer satisfaction of Dr. Azmal Hospital Limited
af: Yousuf, M. Ashrafuzzaman
Udgivet: (2021)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
af: Sumaya, Ayesha
Udgivet: (2019)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

The relationship between customer satisfaction & employee satisfaction
af: Uddin, Riaz
Udgivet: (2014)

Consumer Satisfaction on Biscuit in Bangladesh Market
af: Imran, Mozammel
Udgivet: (2019)

Quality of content and services increase customer satisfaction and repeat purchase
af: Akhter, Ferdousi
Udgivet: (2024)

Customer satisfaction on services of Sonali bank Limited
af: Akib, Ahanak
Udgivet: (2022)

An analysis of the sales activities and customer satisfaction management experience of Everjobs Bangladesh
af: Islam, Sanjida
Udgivet: (2016)

Customer satisfaction of Mercantile Bank Limited
af: Rodela, Kasphia Mehajabin
Udgivet: (2021)

RORO Technology Limited, the introducer of a budget e-shop in Bangladesh
af: Hasan, Imam Mahedi
Udgivet: (2019)

Vendor satisfaction : E.co Bangladesh
af: Ahmed, Jobaer
Udgivet: (2017)

The brand image analysis in customer satisfaction of MyBL app
af: Redwan, Nusrat
Udgivet: (2024)

General banking and customer satisfaction of Bank Asia Limited
af: Raihan, Sabbir
Udgivet: (2023)

Impact of digitalization of service request (information update) for customer satisfaction
af: Nova, Sanjana Azad
Udgivet: (2023)

Consumer behavior towards Bata Shoe Company in Bangladesh: a study on customer satisfaction, brand loyalty, and buying patterns
af: Saquib, Mohammad Nazmus
Udgivet: (2024)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
af: Raisa, Fabeha
Udgivet: (2024)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
af: Ahmed, Ishtiaque
Udgivet: (2019)