Customer satisfaction of online shopping and E-Commerce business in Bangladesh

Customer satisfaction of online shopping and E-Commerce business in Bangladesh

This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2021.

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Hussen, Md Ismaile
Rannpháirtithe:	Uz-Zaman, Mr. KM Jamshed
Formáid:	Internship report
Teanga:	English
Foilsithe / Cruthaithe:	Brac University 2023
Ábhair:	E-commerce Customer satisfaction Online shopping Consumer satisfaction
Rochtain ar líne:	http://hdl.handle.net/10361/21992

Míreanna comhchosúla

Customer satisfaction of e-commerce in Bangladesh
de réir: Nobin, Kamran Hossain
Foilsithe / Cruthaithe: (2017)

Effectiveness of C-express Ltd. delivery system and customer satisfaction
de réir: Mitra, Tonoy
Foilsithe / Cruthaithe: (2021)

Customers satisfaction of Daraz Bangladesh
de réir: Jahan, Nusrat
Foilsithe / Cruthaithe: (2024)

Customer satisfaction of Pickaboo.com
de réir: Faiza, Fahmida
Foilsithe / Cruthaithe: (2017)

Customer satisfaction of Daraz Bangladesh
de réir: Ahmed, Shihab
Foilsithe / Cruthaithe: (2017)

Online shopping experience & customer satisfaction of Direct Fresh Ltd.
de réir: Amin, Md. Ruhul
Foilsithe / Cruthaithe: (2016)

Customer satisfaction of Triangle Services Limited
de réir: Islam, Mohammad Saiful
Foilsithe / Cruthaithe: (2024)

Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh
de réir: Akhand, Talal Ferdous
Foilsithe / Cruthaithe: (2024)

Applying SERVQUAL model to measure online customer satisfaction in online healthcare services
de réir: Jisan, Irwan Shariar
Foilsithe / Cruthaithe: (2024)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
de réir: Masud, Rahnuma
Foilsithe / Cruthaithe: (2024)

Optimization of E-commerce operations at La Mode
de réir: Sadik, Farhan
Foilsithe / Cruthaithe: (2024)

Attitude toward online shopping in Bangladesh
de réir: Akhter, Dilruba
Foilsithe / Cruthaithe: (2020)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
de réir: Hassan, Mahamudul
Foilsithe / Cruthaithe: (2023)

Customer satisfaction of Direct Fresh Ltd.
de réir: Shahiduzzaman, Mohammad
Foilsithe / Cruthaithe: (2017)

Customer satisfaction and user interface of Hungrynaki.com
Foilsithe / Cruthaithe: (2018)

Customer satisfaction on service quality of EXIM Bank
de réir: Silma, Nowshin Subah
Foilsithe / Cruthaithe: (2024)

Customer satisfaction of Berger Paints Bangladesh Limited
de réir: Zaman, Md. Sanjid
Foilsithe / Cruthaithe: (2021)

Customer satisfaction of UCBL
de réir: Maksud, Aquib
Foilsithe / Cruthaithe: (2021)

E-banking services and customer behavior analysis of Agrani Bank Limited
de réir: Biswas, Soumithra
Foilsithe / Cruthaithe: (2023)

Factors influencing customer satisfaction in Grameenphone
de réir: Deepta, Aqib Wassy
Foilsithe / Cruthaithe: (2019)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
de réir: Sakib, Saadman
Foilsithe / Cruthaithe: (2018)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
de réir: Islam, Md. Aminul
Foilsithe / Cruthaithe: (2019)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
de réir: Taher, Ruzlan Reshaila
Foilsithe / Cruthaithe: (2024)

Customer satisfaction of Dr. Azmal Hospital Limited
de réir: Yousuf, M. Ashrafuzzaman
Foilsithe / Cruthaithe: (2021)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
de réir: Sumaya, Ayesha
Foilsithe / Cruthaithe: (2019)

Customer satisfaction on customer services of UCB Bank
de réir: Afroz, Ridita
Foilsithe / Cruthaithe: (2023)

The relationship between customer satisfaction & employee satisfaction
de réir: Uddin, Riaz
Foilsithe / Cruthaithe: (2014)

Consumer Satisfaction on Biscuit in Bangladesh Market
de réir: Imran, Mozammel
Foilsithe / Cruthaithe: (2019)

Quality of content and services increase customer satisfaction and repeat purchase
de réir: Akhter, Ferdousi
Foilsithe / Cruthaithe: (2024)

Customer satisfaction on services of Sonali bank Limited
de réir: Akib, Ahanak
Foilsithe / Cruthaithe: (2022)

An analysis of the sales activities and customer satisfaction management experience of Everjobs Bangladesh
de réir: Islam, Sanjida
Foilsithe / Cruthaithe: (2016)

Customer satisfaction of Mercantile Bank Limited
de réir: Rodela, Kasphia Mehajabin
Foilsithe / Cruthaithe: (2021)

The brand image analysis in customer satisfaction of MyBL app
de réir: Redwan, Nusrat
Foilsithe / Cruthaithe: (2024)

RORO Technology Limited, the introducer of a budget e-shop in Bangladesh
de réir: Hasan, Imam Mahedi
Foilsithe / Cruthaithe: (2019)

Vendor satisfaction : E.co Bangladesh
de réir: Ahmed, Jobaer
Foilsithe / Cruthaithe: (2017)

General banking and customer satisfaction of Bank Asia Limited
de réir: Raihan, Sabbir
Foilsithe / Cruthaithe: (2023)

Impact of digitalization of service request (information update) for customer satisfaction
de réir: Nova, Sanjana Azad
Foilsithe / Cruthaithe: (2023)

Consumer behavior towards Bata Shoe Company in Bangladesh: a study on customer satisfaction, brand loyalty, and buying patterns
de réir: Saquib, Mohammad Nazmus
Foilsithe / Cruthaithe: (2024)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
de réir: Raisa, Fabeha
Foilsithe / Cruthaithe: (2024)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
de réir: Prothama, Nilam Fayaza
Foilsithe / Cruthaithe: (2018)