Fatema-Tuz-Zohara & Shahbazi, S. S. (2013). Level of customer satisfaction at Premier Bank Ltd & way to improve it. BRAC University.
Čikaški stil citiranja (17. izdanje)Fatema-Tuz-Zohara i Syeda Shaharbanu Shahbazi. Level of Customer Satisfaction at Premier Bank Ltd & Way to Improve It. BRAC University, 2013.
MLA način citiranja (8. izdanje)Fatema-Tuz-Zohara i Syeda Shaharbanu Shahbazi. Level of Customer Satisfaction at Premier Bank Ltd & Way to Improve It. BRAC University, 2013.
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