APA način citiranja (7. izdanje)

Shanta, M. J., & Haque, S. (2012). An analysis of customer satisfaction at the Premier Bank Ltd. BRAC University.

Čikaški stil citiranja (17. izdanje)

Shanta, Mehenaj Jabin, i Samina Haque. An Analysis of Customer Satisfaction at the Premier Bank Ltd. BRAC University, 2012.

MLA način citiranja (8. izdanje)

Shanta, Mehenaj Jabin, i Samina Haque. An Analysis of Customer Satisfaction at the Premier Bank Ltd. BRAC University, 2012.