Customer satisfaction on customer services of UCB Bank

Customer satisfaction on customer services of UCB Bank

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

Bibliografski detalji
Glavni autor:	Afroz, Ridita
Daljnji autori:	Basher, Mohammad Atiqul
Format:	Internship report
Jezik:	English
Izdano:	Brac University 2023
Teme:	Customer satisfaction Customer service UCB Bank Consumer satisfaction Banks and banking > Bangladesh. Customer services > Bangladesh > Marketing.
Online pristup:	http://hdl.handle.net/10361/19383

Similar Items

Customer satisfaction on services of Sonali bank Limited
od: Akib, Ahanak
Izdano: (2022)

Customer service & customer’s satisfaction of Trust Bank Limited
od: Fardous, Farhin
Izdano: (2021)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
od: Islam, Md. Aminul
Izdano: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
od: Nova, Sanjana Azad
Izdano: (2023)

Customer service and satisfaction of Janata Bank
od: Nayeem, Jannatul
Izdano: (2019)

Customer satisfaction analysis of UCB Bank
od: Akman, Farhana
Izdano: (2018)

Customer service and satisfaction of Agrani Bank Limited
od: Afroz, Sadia
Izdano: (2018)

Identifying customer satisfaction level of BRAC Bank general banking activities
od: Mahnaz, Samanta
Izdano: (2019)

Customer satisfaction on customer service of IFIC Bank limited
od: Mondal, Tanushree
Izdano: (2021)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
od: Alam, Farzana
Izdano: (2022)

E-banking services and customer behavior analysis of Agrani Bank Limited
od: Biswas, Soumithra
Izdano: (2023)

General banking and digitalization through the lenses of customer
od: Tasnuva, Rudainah
Izdano: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
od: Rashid, Kamrun Nahar
Izdano: (2019)

Customer satisfaction on service quality of EXIM Bank
od: Silma, Nowshin Subah
Izdano: (2024)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
od: Sumaya, Ayesha
Izdano: (2019)

Customer service and satisfaction analysis at Prime Bank Ltd.
od: Jihan, Jaky All Naiem
Izdano: (2024)

General banking and customer satisfaction of Bank Asia Limited
od: Raihan, Sabbir
Izdano: (2023)

An Analysis of Customer Satisfaction at City Bank Limited
od: Siddique Rafi, Ashfaqul Islam
Izdano: (2023)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
od: Naureen, Sabah
Izdano: (2021)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
od: Humaira, Nowrin
Izdano: (2024)

Customer satisfaction of The City Bank Limited
od: Tanzim, Kishwar Kaniz
Izdano: (2019)

Measuring customer satisfaction on the services of HSBC during Covid-19
od: Binte Iqbal, Sayma
Izdano: (2023)

Customer satisfaction of UCBL
od: Maksud, Aquib
Izdano: (2021)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
od: khan, Shadman Zuhair
Izdano: (2024)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
od: Saad, Kazi Newaz Alam
Izdano: (2019)

Customer satisfaction and general operations of Rupali Bank
od: Tripti, Ayesha Ferdousi
Izdano: (2017)

Analysis on retail banking and customer satisfaction of One Bank
od: Rahman, MD. Mahbubur
Izdano: (2017)

Customer satisfaction of Triangle Services Limited
od: Islam, Mohammad Saiful
Izdano: (2024)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
od: Anima, Maisha Ibnath
Izdano: (2020)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
od: Shafin, Md. Shahriar Kabir
Izdano: (2024)

Customer satisfaction on general banking of Mercantile Bank Limited
od: Faizah, Humayra
Izdano: (2017)

Customer satisfaction of Standard Bank Ltd.
od: Zaman, Tazrin
Izdano: (2017)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
od: Naim, Rabiul Islam
Izdano: (2021)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
od: Ahmed, Ishtiaque
Izdano: (2019)

An empirical study on the satisfaction level of customer’s regarding Bank Alfalah’s digital products & service
od: Osman, Jaki
Izdano: (2016)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
od: Nuzhat, Ramisa
Izdano: (2021)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
od: Fariha, Lamia Jannat
Izdano: (2023)

Analyzing customer satisfaction about online banking services of Jamuna Bank Limited
od: Bhattacharjee, Mukti
Izdano: (2017)

Customer satisfaction level of Standard Bank Limited
od: Anjum, Sabab Al
Izdano: (2018)

Customer satisfaction of Standard Chartered Bank compared to other banks
od: Jarin, Shams
Izdano: (2017)