Analyses of the effectiveness of customer relationship management of The City Bank Limited

Analyses of the effectiveness of customer relationship management of The City Bank Limited

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

書目詳細資料
主要作者:	Akter, Masuma
其他作者:	Ahsan, Mr. Feihan
格式:	Internship report
語言:	English
出版:	Brac University 2023
主題:	Customer relationship management The City Bank Limited Customer relations > Management.
在線閱讀:	http://hdl.handle.net/10361/19380

相似書籍

Customer’s relationship with general banking of Pubali Bank Limited
由: Dash, Saikat
出版: (2022)

Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
由: Alamgir, Rezwana
出版: (2023)

Robi’s Digital solution analysis and customer relationship management
由: Reza Chowdhury, Sanjida Binte
出版: (2023)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
由: Bepari, Md. Alamin
出版: (2020)

Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts
由: Zahan, Sumaiya
出版: (2024)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
由: Masud, Rahnuma
出版: (2024)

Customer relationship officer’s engagement in learning & development department of BRAC Bank Limited
由: Nayeem, Fabiha Binte
出版: (2018)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
由: Rahmatullah, Alisha
出版: (2017)

The effects of digital marketing on customer relationships in Bangladesh
由: Ahmed, Ishtiaq
出版: (2017)

General banking activities & customer relationship management of the general banking department of IFIC Bank Ltd.
由: Ahmed, Md. Faisal
出版: (2017)

Relationship of loyalty programs with customers’ purchase quantity and frequency
由: Islam, Ariful
出版: (2024)

Customer relationship with general banking of Al Arafah Islami Bank
由: Mim, Ummay Sauda Alam
出版: (2021)

Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
由: Sultana, Sabia
出版: (2015)

Customer relationship management: a case study on Mother Horlicks
由: Rahman, Azizur
出版: (2017)

Customer satisfaction on customer service of IFIC Bank limited
由: Mondal, Tanushree
出版: (2021)

In building strong customer relationship the importance of communication skills
由: Rafat, Md. Hasibul Islam
出版: (2021)

Customer service and satisfaction of Agrani Bank Limited
由: Afroz, Sadia
出版: (2018)

Measuring the level of customer satisfaction on ATM services of ADC center, The City Bank Limited
由: Afrin, Sumya
出版: (2016)

The Impact of “communication skills” in building “customer relationship"
由: Chisty, Md Khaza Moenuddin
出版: (2020)

GrabSoft’s client relationship management during Covid 19 crisis
由: Amin, Zahra Tayeba
出版: (2024)

An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
由: Ahmed, Al Wakill
出版: (2023)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
由: Raisa, Fabeha
出版: (2024)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
由: Alam, Farzana
出版: (2022)

Customer perception on general banking activities of Prime Bank Limited Banani branch
由: Tasnim, Zarin
出版: (2017)

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
由: Seraj, Anika Binte
出版: (2018)

Prospects of new software for candidate relationship management at TallyKhata
由: Upoma, Dilara Afroje
出版: (2023)

Impact of product performance deficiencies on consumers: A case on The City Bank Limited
由: Rahman, Prithila
出版: (2021)

Customer service and satisfaction of Standard Bank Limited
由: Mandal, Anik
出版: (2016)

Enhancing female customers at Daraz Bangladesh
由: Tabassum, Rubaiyat
出版: (2018)

Customer satisfaction in public banks: a study on Janata Bank Limited
由: Ershad, Shah Zafar
出版: (2017)

Customer service & customer’s satisfaction of Trust Bank Limited
由: Fardous, Farhin
出版: (2021)

Customer satisfaction on services of Sonali bank Limited
由: Akib, Ahanak
出版: (2022)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
由: Sakib, Saadman
出版: (2018)

Customer satisfaction level of Standard Bank Limited
由: Anjum, Sabab Al
出版: (2018)

Customer service and satisfaction of Prime Bank Limited
由: Saba, Husnus
出版: (2018)

Analyzing customer satisfaction about online banking services of Jamuna Bank Limited
由: Bhattacharjee, Mukti
出版: (2017)

Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited
由: Reza, Tahsin Subah
出版: (2018)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
由: Mohtasin, Sadman
出版: (2022)

Customer satisfaction of Shahjalal Islami Bank Limited.
由: Anjum, Shamiha
出版: (2018)

General banking & customer service of first security Islami Bank Limited
由: Mahi, Tasnim Kabir
出版: (2024)