Analyses of the effectiveness of customer relationship management of The City Bank Limited

Analyses of the effectiveness of customer relationship management of The City Bank Limited

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

ग्रंथसूची विवरण
मुख्य लेखक:	Akter, Masuma
अन्य लेखक:	Ahsan, Mr. Feihan
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	Brac University 2023
विषय:	Customer relationship management The City Bank Limited Customer relations > Management.
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/19380

समान संसाधन

Customer’s relationship with general banking of Pubali Bank Limited
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Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
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Robi’s Digital solution analysis and customer relationship management
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प्रकाशित: (2023)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
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प्रकाशित: (2020)

Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts
द्वारा: Zahan, Sumaiya
प्रकाशित: (2024)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
द्वारा: Masud, Rahnuma
प्रकाशित: (2024)

Customer relationship officer’s engagement in learning & development department of BRAC Bank Limited
द्वारा: Nayeem, Fabiha Binte
प्रकाशित: (2018)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
द्वारा: Rahmatullah, Alisha
प्रकाशित: (2017)

The effects of digital marketing on customer relationships in Bangladesh
द्वारा: Ahmed, Ishtiaq
प्रकाशित: (2017)

General banking activities & customer relationship management of the general banking department of IFIC Bank Ltd.
द्वारा: Ahmed, Md. Faisal
प्रकाशित: (2017)

Relationship of loyalty programs with customers’ purchase quantity and frequency
द्वारा: Islam, Ariful
प्रकाशित: (2024)

Customer relationship with general banking of Al Arafah Islami Bank
द्वारा: Mim, Ummay Sauda Alam
प्रकाशित: (2021)

Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
द्वारा: Sultana, Sabia
प्रकाशित: (2015)

Customer relationship management: a case study on Mother Horlicks
द्वारा: Rahman, Azizur
प्रकाशित: (2017)

Customer satisfaction on customer service of IFIC Bank limited
द्वारा: Mondal, Tanushree
प्रकाशित: (2021)

In building strong customer relationship the importance of communication skills
द्वारा: Rafat, Md. Hasibul Islam
प्रकाशित: (2021)

Customer service and satisfaction of Agrani Bank Limited
द्वारा: Afroz, Sadia
प्रकाशित: (2018)

Measuring the level of customer satisfaction on ATM services of ADC center, The City Bank Limited
द्वारा: Afrin, Sumya
प्रकाशित: (2016)

The Impact of “communication skills” in building “customer relationship"
द्वारा: Chisty, Md Khaza Moenuddin
प्रकाशित: (2020)

GrabSoft’s client relationship management during Covid 19 crisis
द्वारा: Amin, Zahra Tayeba
प्रकाशित: (2024)

An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
द्वारा: Ahmed, Al Wakill
प्रकाशित: (2023)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
द्वारा: Raisa, Fabeha
प्रकाशित: (2024)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
द्वारा: Alam, Farzana
प्रकाशित: (2022)

Customer perception on general banking activities of Prime Bank Limited Banani branch
द्वारा: Tasnim, Zarin
प्रकाशित: (2017)

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
द्वारा: Seraj, Anika Binte
प्रकाशित: (2018)

Prospects of new software for candidate relationship management at TallyKhata
द्वारा: Upoma, Dilara Afroje
प्रकाशित: (2023)

Impact of product performance deficiencies on consumers: A case on The City Bank Limited
द्वारा: Rahman, Prithila
प्रकाशित: (2021)

Customer service and satisfaction of Standard Bank Limited
द्वारा: Mandal, Anik
प्रकाशित: (2016)

Enhancing female customers at Daraz Bangladesh
द्वारा: Tabassum, Rubaiyat
प्रकाशित: (2018)

Customer satisfaction in public banks: a study on Janata Bank Limited
द्वारा: Ershad, Shah Zafar
प्रकाशित: (2017)

Customer service & customer’s satisfaction of Trust Bank Limited
द्वारा: Fardous, Farhin
प्रकाशित: (2021)

Customer satisfaction on services of Sonali bank Limited
द्वारा: Akib, Ahanak
प्रकाशित: (2022)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
द्वारा: Sakib, Saadman
प्रकाशित: (2018)

Customer satisfaction level of Standard Bank Limited
द्वारा: Anjum, Sabab Al
प्रकाशित: (2018)

Customer service and satisfaction of Prime Bank Limited
द्वारा: Saba, Husnus
प्रकाशित: (2018)

Analyzing customer satisfaction about online banking services of Jamuna Bank Limited
द्वारा: Bhattacharjee, Mukti
प्रकाशित: (2017)

Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited
द्वारा: Reza, Tahsin Subah
प्रकाशित: (2018)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
द्वारा: Mohtasin, Sadman
प्रकाशित: (2022)

Customer satisfaction of Shahjalal Islami Bank Limited.
द्वारा: Anjum, Shamiha
प्रकाशित: (2018)

General banking & customer service of first security Islami Bank Limited
द्वारा: Mahi, Tasnim Kabir
प्रकाशित: (2024)