Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh

Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.

Manylion Llyfryddiaeth
Prif Awdur:	Alamgir, Rezwana
Awduron Eraill:	Enam, Fabiha
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	Brac University 2023
Pynciau:	Customer relationship Management (CRM) Coderstrust Bangladesh Customer relations > Management.
Mynediad Ar-lein:	http://hdl.handle.net/10361/19265

Eitemau Tebyg

Customer relationship management: a case study on Mother Horlicks
gan: Rahman, Azizur
Cyhoeddwyd: (2017)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
gan: Debi, Debosmita Roy
Cyhoeddwyd: (2024)

Microsoft Dynamics CRM 2011 step by step /
gan: Snyder, Mike
Cyhoeddwyd: (2012)

Analyses of the effectiveness of customer relationship management of The City Bank Limited
gan: Akter, Masuma
Cyhoeddwyd: (2023)

Robi’s Digital solution analysis and customer relationship management
gan: Reza Chowdhury, Sanjida Binte
Cyhoeddwyd: (2023)

An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
gan: Ahmed, Al Wakill
Cyhoeddwyd: (2023)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
gan: Masud, Rahnuma
Cyhoeddwyd: (2024)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
gan: Rahmatullah, Alisha
Cyhoeddwyd: (2017)

Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts
gan: Zahan, Sumaiya
Cyhoeddwyd: (2024)

Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
gan: Sultana, Sabia
Cyhoeddwyd: (2015)

The effects of digital marketing on customer relationships in Bangladesh
gan: Ahmed, Ishtiaq
Cyhoeddwyd: (2017)

A GoZayaan’s report introducing digitization in customer experience: impacts of automation services to overcome the challenges in streamlining processes
gan: Hossain, Sheneen
Cyhoeddwyd: (2024)

In building strong customer relationship the importance of communication skills
gan: Rafat, Md. Hasibul Islam
Cyhoeddwyd: (2021)

eCRM and eCRM practices in GrameenPhone and its impact
gan: Rahman, Md. Saifur
Cyhoeddwyd: (2011)

Enhancing female customers at Daraz Bangladesh
gan: Tabassum, Rubaiyat
Cyhoeddwyd: (2018)

The Impact of “communication skills” in building “customer relationship"
gan: Chisty, Md Khaza Moenuddin
Cyhoeddwyd: (2020)

Relationship of loyalty programs with customers’ purchase quantity and frequency
gan: Islam, Ariful
Cyhoeddwyd: (2024)

Customer’s relationship with general banking of Pubali Bank Limited
gan: Dash, Saikat
Cyhoeddwyd: (2022)

GrabSoft’s client relationship management during Covid 19 crisis
gan: Amin, Zahra Tayeba
Cyhoeddwyd: (2024)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
gan: Mohtasin, Sadman
Cyhoeddwyd: (2022)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
gan: Raisa, Fabeha
Cyhoeddwyd: (2024)

Prospects of new software for candidate relationship management at TallyKhata
gan: Upoma, Dilara Afroje
Cyhoeddwyd: (2023)

Importance of CRM In Spondon Ltd
gan: Hossain, Quazi Abrar
Cyhoeddwyd: (2023)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
gan: Sakib, Saadman
Cyhoeddwyd: (2018)

Integration of digital loyalty program for hospitality industry
gan: Sakib, Nazmus
Cyhoeddwyd: (2024)

General banking activities & customer relationship management of the general banking department of IFIC Bank Ltd.
gan: Ahmed, Md. Faisal
Cyhoeddwyd: (2017)

How HYD meets the customer expectations and maintains a good relationship with them
gan: Shawon, MD. Ariful Haque
Cyhoeddwyd: (2018)

ACI foods, analyzing company situation in terms of customer responsiveness
gan: Mahjabin, Nusrat
Cyhoeddwyd: (2019)

Customer relationship with general banking of Al Arafah Islami Bank
gan: Mim, Ummay Sauda Alam
Cyhoeddwyd: (2021)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
gan: Bepari, Md. Alamin
Cyhoeddwyd: (2020)

Customer engagement process of X integrated marketing agency
gan: Islam, Md. Mariful
Cyhoeddwyd: (2024)

An analysis of the sales activities and customer satisfaction management experience of Everjobs Bangladesh
gan: Islam, Sanjida
Cyhoeddwyd: (2016)

Role of employee behavior in CRM success: analyzing the impact of employee attitudes, communication skills and customer centric behavior on CRM effectiveness of AKSID Corporation Limited
gan: Dey, Mowrita
Cyhoeddwyd: (2024)

Customer-driven services management /
gan: Balachandran, S., 1932-
Cyhoeddwyd: (1999)

Optimization of E-commerce operations at La Mode
gan: Sadik, Farhan
Cyhoeddwyd: (2024)

An overview of Daraz Bangladesh and its operations from vendor to customer
gan: Mimo, Mashuq Bin Mizan
Cyhoeddwyd: (2018)

E-commerce and wealth management service
gan: Quader, Mohammed Shahedul, et al.
Cyhoeddwyd: (2010)

Customer relationship officer’s engagement in learning & development department of BRAC Bank Limited
gan: Nayeem, Fabiha Binte
Cyhoeddwyd: (2018)

Successful customer retention in a week /
gan: Smith, Jane
Cyhoeddwyd: (2000)

The impact of digital marketing in building customer relationship and brand promotion
gan: Khan, Sanzeeda Islam
Cyhoeddwyd: (2020)