Analyzing factors influencing consumer behavior to use mobile financial service in Bangladesh: A study on bKash

Analyzing factors influencing consumer behavior to use mobile financial service in Bangladesh: A study on bKash

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

Manylion Llyfryddiaeth
Prif Awdur:	Moon, Moneimul Islam
Awduron Eraill:	Shuvo, Shihab Kabir
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	Brac University 2023
Pynciau:	Consumer behavior Mobile Financial Service bKash Banks and banking, Mobile Financial services industry
Mynediad Ar-lein:	http://hdl.handle.net/10361/18926

Eitemau Tebyg

Analyzing the future of bKash payment service
gan: Siddik, Md. Asif
Cyhoeddwyd: (2018)

Analyzing the customer’s perception about the service quality of customer service team of bKash
gan: Alam, Tasnova
Cyhoeddwyd: (2018)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
gan: Ahmed, Nafisa
Cyhoeddwyd: (2022)

Mobile financial service of bKash with app
gan: Shabuj, Md. Shariful Alam
Cyhoeddwyd: (2022)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
gan: Chowdhury, Jawad Mahmud
Cyhoeddwyd: (2021)

Evaluation of supply chain process in mobile financial service bKash
gan: Datta, Trina
Cyhoeddwyd: (2018)

Control of fraud and unauthorized payments in the MFS industry: An exploratory study of bKash Limited
gan: Benazir, Nafisa Sadaf
Cyhoeddwyd: (2023)

Impact of mobile financial service on financial inclusion of Bangladesh: A case study on bKash
gan: Jamil, Md. Zubayer
Cyhoeddwyd: (2023)

A comparative study between premier bank’s pmoney and the leading mobile financial service provider bKash
gan: Jahan, Md. Tasnim
Cyhoeddwyd: (2020)

Increasing number of fraudulent activities in MFS industry and the role of compliance management Service in order to reduce it: a case analysis through bKash and relevant issues
gan: Hossain, Md. Zubair
Cyhoeddwyd: (2021)

Transaction monitoring in bKash Limited in global perspectives
gan: Zaman, Tashfia Rifa
Cyhoeddwyd: (2020)

The effect of POSM tools on users’ acceptability of bKash
gan: Binte Ali, Nabila
Cyhoeddwyd: (2023)

The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash
gan: Alvi, Nagib Mahfuz
Cyhoeddwyd: (2024)

Evolution of cashless society: a study from Bangladesh perspective
gan: Rahman, S M Jahidur
Cyhoeddwyd: (2024)

Financial performance analysis of bKash Limited of last 5 years
gan: Saha, Sauptik
Cyhoeddwyd: (2024)

Improving bill payment experience through bKash
gan: Ghosh, Shuvashis
Cyhoeddwyd: (2023)

Importance of content marketing for mobile financial service providers
gan: Awal, Aneeqa Mehnaz
Cyhoeddwyd: (2021)

Analysis on the contribution of bKash to maintain the nation’s financial inclusiveness efforts and its demographical demand over the recent years
gan: Momoshad, Shams Munawar
Cyhoeddwyd: (2022)

Fraud prevention awareness and how it can create a competitive edge for bKash Limited in the mobile finance service industry
gan: Kabir, Shadman Sakibul
Cyhoeddwyd: (2022)

Appraisement of supply chain function of bKash – a point of view from the stakeholders
gan: Tanzim, Munira
Cyhoeddwyd: (2019)

The potential data and financial risk of MFS (Mobile Financial Services) in Bangladesh
gan: Hasan, Hasibul
Cyhoeddwyd: (2024)

A study on the effectiveness of the virtual recruitment process of new hires during the pandemic situation
gan: Hoque, Fatema Sanzida
Cyhoeddwyd: (2022)

Beyond cash out: exploring the diversification of Mobile Financial Services (MFS) in Bangladesh: a study on Mobile Financial Services provider bKash
gan: Fahim, Abdullah Al
Cyhoeddwyd: (2024)

Analysis of financial performance and effect of current asset management on profitability of bKash Limited
gan: Mahmud, Anindo
Cyhoeddwyd: (2018)

MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
gan: Ansar, Tazrian Binte
Cyhoeddwyd: (2024)

An examination on the challenge and issue of the fintech company “bKash” in Bangladesh
gan: Tammi, Rubaba Tahasin
Cyhoeddwyd: (2024)

The impact of training & development and effective communication on employee engagement: a study on bKash
gan: Ananna, Afrin Jahan
Cyhoeddwyd: (2024)

Merchant Management strategies to drive the acceptance of bKash payment in the emerging market
gan: Sultana, Nahida
Cyhoeddwyd: (2023)

Digital financial services of Bangladesh: SureCash, bKash, iPay, Upay
gan: Hossain, Tashnin
Cyhoeddwyd: (2019)

Talent management and retention at bKash Limited
gan: Khan, Shabrina Siddique
Cyhoeddwyd: (2024)

Importance of effective business to business communication and relationship in prospect of bkash Limited
gan: Rahman, Tasmeem
Cyhoeddwyd: (2018)

Impact of bKash on people’s economic progress- pioneer of cashless country with bundle of services
gan: Arafat, Shah Shafin
Cyhoeddwyd: (2022)

Performance analysis of mobile financial industries: a comparative analysis between bKash Limited and Dutch Bangla Bank Rocket
gan: Ahmed, Lubna
Cyhoeddwyd: (2019)

Impact of fraud and dispute management on risk mitigation and reputation establishment as a part of compliance for a mobile financial company: an analysis of bKash
gan: Saarmean, Rubaiat
Cyhoeddwyd: (2021)

How non-brand shops and customers are getting benefitted through MFS (mobile financial service) like Bkash
gan: Rashid, Md. Hasibur
Cyhoeddwyd: (2024)

Risk assessment of products in bKash
gan: Rubaiyat, Iffat
Cyhoeddwyd: (2020)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
gan: Chowdhury, Jawad Mahmud
Cyhoeddwyd: (2021)

Fraud risk management of bKash Limited
gan: Shahrin, Shemonti
Cyhoeddwyd: (2018)

Investigating the challenges faced by bKash in implementing effective financial inclusion practices in Bangladesh
gan: Chowdhury, Tasfia Tasnim
Cyhoeddwyd: (2021)

Money laundering and terrorist financing activities and its prevention: a study on bKash’s AML&CFT department
gan: Jyoti, Jerin Tasneem
Cyhoeddwyd: (2019)