Service efficiency and customer analysis of E-banking at Dhaka Bank

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Abdullah, Zakir
مؤلفون آخرون: Ahmed, Riyashad
التنسيق: Internship report
اللغة:English
منشور في: Brac University 2023
الموضوعات:
الوصول للمادة أونلاين:http://hdl.handle.net/10361/18883
id 10361-18883
record_format dspace
spelling 10361-188832023-07-18T21:02:27Z Service efficiency and customer analysis of E-banking at Dhaka Bank Abdullah, Zakir Ahmed, Riyashad Brac Business School, Brac University Service efficiency Customer analysis E-banking Dhaka Bank Banks and banking--Bangladesh. This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022. Cataloged from PDF version of internship report. Includes bibliographical references (page 46). Dhaka Bank limited is one of the well reputed banks in the banking industry of Bangladesh. This private bank has a huge reputation in terms of giving their top-notch services. General banking unit of this bank is continuously working for these services for their consumers. On the other hand, e-banking service of Dhaka Bank is introduced for a long time and performed really well by fulfilling the expectation of the consumers. Almost all the services of the bank can be performed by the bank under this e-banking service. So, this report basically gives an idea regarding the different kinds of electronic services of Dhaka bank. Moreover, it also shows how efficiently the e-banking service is working for the consumers. There is also a survey for the loyal customer where they give their opinions on various topics which will help the readers to understand how effectively the e-banking service is working in different dimensions along with the different benefits. In addition, personal observation is also used to make this report stronger to highlights the service efficiency of e-banking at Dhaka Bank. Zakir Abdullah B. Business Administration 2023-07-18T08:32:46Z 2023-07-18T08:32:46Z 2022 2022-11 Internship report ID: 18304076 http://hdl.handle.net/10361/18883 en Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 46 pages application/pdf Brac University
institution Brac University
collection Institutional Repository
language English
topic Service efficiency
Customer analysis
E-banking
Dhaka Bank
Banks and banking--Bangladesh.
spellingShingle Service efficiency
Customer analysis
E-banking
Dhaka Bank
Banks and banking--Bangladesh.
Abdullah, Zakir
Service efficiency and customer analysis of E-banking at Dhaka Bank
description This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.
author2 Ahmed, Riyashad
author_facet Ahmed, Riyashad
Abdullah, Zakir
format Internship report
author Abdullah, Zakir
author_sort Abdullah, Zakir
title Service efficiency and customer analysis of E-banking at Dhaka Bank
title_short Service efficiency and customer analysis of E-banking at Dhaka Bank
title_full Service efficiency and customer analysis of E-banking at Dhaka Bank
title_fullStr Service efficiency and customer analysis of E-banking at Dhaka Bank
title_full_unstemmed Service efficiency and customer analysis of E-banking at Dhaka Bank
title_sort service efficiency and customer analysis of e-banking at dhaka bank
publisher Brac University
publishDate 2023
url http://hdl.handle.net/10361/18883
work_keys_str_mv AT abdullahzakir serviceefficiencyandcustomeranalysisofebankingatdhakabank
_version_ 1814309647641739264