An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

Bibliographic Details
Main Author:	Ahmed, Al Wakill
Other Authors:	Shuvo, Shihab Kabir
Format:	Internship report
Language:	English
Published:	Brac University 2023
Subjects:	CRM DBMS KYC Signature form Authorization NCC Bank Limited Customer relations > Management Banks and banking > Bangladesh.
Online Access:	http://hdl.handle.net/10361/18374

id	10361-18374
record_format	dspace
spelling	10361-183742023-05-30T21:01:47Z An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector Ahmed, Al Wakill Shuvo, Shihab Kabir Brac Business School, Brac University CRM DBMS KYC Signature form Authorization NCC Bank Limited Customer relations--Management Banks and banking--Bangladesh. This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022. Cataloged from PDF version of internship report. Includes bibliographical references (page 56). Internships are essential to offer students with work experience and the opportunity to apply their theoretical knowledge to the real world. This program can establish a greater equilibrium between theory and application. There have been three stages of growth for the Bangladeshi banking system: nationalization, privatization, and financial sector reform. Since 1993, the National Credit and Commerce Bank has been the largest private commercial bank with a renewed commitment to serving the residents of the nation. This report consists of three components. The first section describes my practical experience as an intern at the Principal Branch of NCC Bank Ltd., as well as my thoughts on the bank's administration and structure. Information management Practice at NCC Bank Ltd. is the subject of the third part. This report is the result of a three-month internship at NCC Bank. On my route to finishing my training, I was familiar with a variety of financial operations and standard banking procedures. In this paper, I have presented the most nuanced description of my multi-department real-world experience. Al Wakil Ahmed B. Business Administration 2023-05-30T06:10:07Z 2023-05-30T06:10:07Z 2022 2022-09 Internship report ID 18104192 http://hdl.handle.net/10361/18374 en Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 56 pages application/pdf Brac University
institution	Brac University
collection	Institutional Repository
language	English
topic	CRM DBMS KYC Signature form Authorization NCC Bank Limited Customer relations--Management Banks and banking--Bangladesh.
spellingShingle	CRM DBMS KYC Signature form Authorization NCC Bank Limited Customer relations--Management Banks and banking--Bangladesh. Ahmed, Al Wakill An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
description	This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.
author2	Shuvo, Shihab Kabir
author_facet	Shuvo, Shihab Kabir Ahmed, Al Wakill
format	Internship report
author	Ahmed, Al Wakill
author_sort	Ahmed, Al Wakill
title	An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
title_short	An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
title_full	An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
title_fullStr	An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
title_full_unstemmed	An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector
title_sort	analysis of before and after situations of crm (customer relationship management) implementation in the banking sector
publisher	Brac University
publishDate	2023
url	http://hdl.handle.net/10361/18374
work_keys_str_mv	AT ahmedalwakill ananalysisofbeforeandaftersituationsofcrmcustomerrelationshipmanagementimplementationinthebankingsector AT ahmedalwakill analysisofbeforeandaftersituationsofcrmcustomerrelationshipmanagementimplementationinthebankingsector
_version_	1814308151533502464

An analysis of before and after situations of CRM (customer relationship management) implementation in the banking sector

Similar Items