Dish Level Photo (DLP) for restaurant partners of Foodpanda – Ensuring a better customer experience

This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2022.

Bibliografiske detaljer
Hovedforfatter: Barua, Dipro
Andre forfattere: Akhand, Monirul Islam
Format: Internship report
Sprog:English
Udgivet: Brac University 2023
Fag:
Online adgang:http://hdl.handle.net/10361/18279
id 10361-18279
record_format dspace
spelling 10361-182792023-05-23T06:12:49Z Dish Level Photo (DLP) for restaurant partners of Foodpanda – Ensuring a better customer experience Barua, Dipro Akhand, Monirul Islam Brac Business School, Brac University Foodpanda Dish Level Photo (DLP) Restaurant partners Customer experience Food Services This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2022. Cataloged from PDF version of internship report. Includes bibliographical references (page 30). Foodpanda is the market leader in the industry of food delivery in Bangladesh. Through my Internship report, I have tried to portray a wholesome picture of the Dish Level Photo process of Foodpanda. This report includes a brief introduction to the DLP process in Foodpanda, understanding of the stakeholders included in the process and the roles they play, some issues and the impact DLP has on many fronts. The first chapter consists of introduction, origin, objective, scope, significance and limitations of the report, methodology and a problem statement. Second chapter includes a brief introduction to Foodpanda – it’s global footprint, it’s local existence and values it is run by. In the third chapter, I tried to discuss about DLP – what is it, a look at what is an ideal DLP process, what requirements are set with it from the global control and a little familiarization with the DLP team. The fourth chapter is about the stakeholders involved in the whole DLP process and the roles they play in maintaining the process. The fifth chapter discuses about the blockers for a smooth DLP process, the issues faced on a regular basis. In the sixth chapter, I discussed about the impact DLP has on Foodpanda in general, the stakeholders, restaurant partners and customers. Finally, in the seventh and last chapter, I tried to come up with some recommendations to make the DLP process smoother and more efficient for the future. Dipro Barua M. Business Administration 2023-05-11T08:47:49Z 2023-05-11T08:47:49Z 2021 2021-01 Internship report ID: 18264018 http://hdl.handle.net/10361/18279 en Brac University theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 37 pages application/pdf Brac University
institution Brac University
collection Institutional Repository
language English
topic Foodpanda
Dish Level Photo (DLP)
Restaurant partners
Customer experience
Food Services
spellingShingle Foodpanda
Dish Level Photo (DLP)
Restaurant partners
Customer experience
Food Services
Barua, Dipro
Dish Level Photo (DLP) for restaurant partners of Foodpanda – Ensuring a better customer experience
description This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2022.
author2 Akhand, Monirul Islam
author_facet Akhand, Monirul Islam
Barua, Dipro
format Internship report
author Barua, Dipro
author_sort Barua, Dipro
title Dish Level Photo (DLP) for restaurant partners of Foodpanda – Ensuring a better customer experience
title_short Dish Level Photo (DLP) for restaurant partners of Foodpanda – Ensuring a better customer experience
title_full Dish Level Photo (DLP) for restaurant partners of Foodpanda – Ensuring a better customer experience
title_fullStr Dish Level Photo (DLP) for restaurant partners of Foodpanda – Ensuring a better customer experience
title_full_unstemmed Dish Level Photo (DLP) for restaurant partners of Foodpanda – Ensuring a better customer experience
title_sort dish level photo (dlp) for restaurant partners of foodpanda – ensuring a better customer experience
publisher Brac University
publishDate 2023
url http://hdl.handle.net/10361/18279
work_keys_str_mv AT baruadipro dishlevelphotodlpforrestaurantpartnersoffoodpandaensuringabettercustomerexperience
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