Robi’s Digital solution analysis and customer relationship management

Robi’s Digital solution analysis and customer relationship management

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

ग्रंथसूची विवरण
मुख्य लेखक:	Reza Chowdhury, Sanjida Binte
अन्य लेखक:	Akter, Ms. Tania
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	Brac University 2023
विषय:	Digital Solution Analysis Customer Relationship Management Robi Customer relations > Management.
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/17959

समान संसाधन

The effects of digital marketing on customer relationships in Bangladesh
द्वारा: Ahmed, Ishtiaq
प्रकाशित: (2017)

Analyses of the effectiveness of customer relationship management of The City Bank Limited
द्वारा: Akter, Masuma
प्रकाशित: (2023)

Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
द्वारा: Alamgir, Rezwana
प्रकाशित: (2023)

Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts
द्वारा: Zahan, Sumaiya
प्रकाशित: (2024)

Analyzing inventory management and vendor relationship of Robi
द्वारा: Quadery, Fahad Amin
प्रकाशित: (2017)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
द्वारा: Masud, Rahnuma
प्रकाशित: (2024)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
द्वारा: Mohtasin, Sadman
प्रकाशित: (2022)

In building strong customer relationship the importance of communication skills
द्वारा: Rafat, Md. Hasibul Islam
प्रकाशित: (2021)

The Impact of “communication skills” in building “customer relationship"
द्वारा: Chisty, Md Khaza Moenuddin
प्रकाशित: (2020)

Integration of digital loyalty program for hospitality industry
द्वारा: Sakib, Nazmus
प्रकाशित: (2024)

GrabSoft’s client relationship management during Covid 19 crisis
द्वारा: Amin, Zahra Tayeba
प्रकाशित: (2024)

Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
द्वारा: Sultana, Sabia
प्रकाशित: (2015)

Customer relationship management: a case study on Mother Horlicks
द्वारा: Rahman, Azizur
प्रकाशित: (2017)

Relationship of loyalty programs with customers’ purchase quantity and frequency
द्वारा: Islam, Ariful
प्रकाशित: (2024)

Customer’s relationship with general banking of Pubali Bank Limited
द्वारा: Dash, Saikat
प्रकाशित: (2022)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
द्वारा: Rahmatullah, Alisha
प्रकाशित: (2017)

The impact of digital marketing in building customer relationship and brand promotion
द्वारा: Khan, Sanzeeda Islam
प्रकाशित: (2020)

Prospects of new software for candidate relationship management at TallyKhata
द्वारा: Upoma, Dilara Afroje
प्रकाशित: (2023)

Enhancing female customers at Daraz Bangladesh
द्वारा: Tabassum, Rubaiyat
प्रकाशित: (2018)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
द्वारा: Sakib, Saadman
प्रकाशित: (2018)

Customer engagement process of X integrated marketing agency
द्वारा: Islam, Md. Mariful
प्रकाशित: (2024)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
द्वारा: Raisa, Fabeha
प्रकाशित: (2024)

Understanding brand reputation and customer loyalty through online customer service VS offline customer service in X Solutions Limited
द्वारा: Kader, Syed Mashriqul
प्रकाशित: (2020)

The advantages of managing HR functions through customized software
द्वारा: Rakin, Rafiul Islam
प्रकाशित: (2021)

General banking activities & customer relationship management of the general banking department of IFIC Bank Ltd.
द्वारा: Ahmed, Md. Faisal
प्रकाशित: (2017)

How HYD meets the customer expectations and maintains a good relationship with them
द्वारा: Shawon, MD. Ariful Haque
प्रकाशित: (2018)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
द्वारा: Debi, Debosmita Roy
प्रकाशित: (2024)

ACI foods, analyzing company situation in terms of customer responsiveness
द्वारा: Mahjabin, Nusrat
प्रकाशित: (2019)

Customer relationship with general banking of Al Arafah Islami Bank
द्वारा: Mim, Ummay Sauda Alam
प्रकाशित: (2021)

Customer relationship officer’s engagement in learning & development department of BRAC Bank Limited
द्वारा: Nayeem, Fabiha Binte
प्रकाशित: (2018)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
द्वारा: Bepari, Md. Alamin
प्रकाशित: (2020)

Customer segmented offers of Robi- Drive day & its impact on revenue and cost
द्वारा: Yesmin, Rabeya
प्रकाशित: (2020)

Digital media strategy, planning and campaign management of Robi & Airtel
द्वारा: Islam, Fahmida
प्रकाशित: (2020)

Analysis of high value customer acquisition system
द्वारा: Dewan, Saima
प्रकाशित: (2017)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
द्वारा: Kabir, Md. Rezwanul
प्रकाशित: (2020)

Customer life cycle management of Robi Axiata Ltd.
द्वारा: Mou, Suraiya
प्रकाशित: (2017)

A GoZayaan’s report introducing digitization in customer experience: impacts of automation services to overcome the challenges in streamlining processes
द्वारा: Hossain, Sheneen
प्रकाशित: (2024)

Customer satisfaction in the digital agencies of Bangladesh
द्वारा: Bhuiyan, Mominul Islam
प्रकाशित: (2023)

Customer-driven services management /
द्वारा: Balachandran, S., 1932-
प्रकाशित: (1999)

How to deliver effective customer service through social media
द्वारा: Hossain, Ifran
प्रकाशित: (2017)