Robi’s Digital solution analysis and customer relationship management

Robi’s Digital solution analysis and customer relationship management

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

Xehetasun bibliografikoak
Egile nagusia:	Reza Chowdhury, Sanjida Binte
Beste egile batzuk:	Akter, Ms. Tania
Formatua:	Internship report
Hizkuntza:	English
Argitaratua:	Brac University 2023
Gaiak:	Digital Solution Analysis Customer Relationship Management Robi Customer relations > Management.
Sarrera elektronikoa:	http://hdl.handle.net/10361/17959

Antzeko izenburuak

The effects of digital marketing on customer relationships in Bangladesh
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Argitaratua: (2017)

Analyses of the effectiveness of customer relationship management of The City Bank Limited
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Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
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Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts
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Analyzing inventory management and vendor relationship of Robi
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The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
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Argitaratua: (2024)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
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In building strong customer relationship the importance of communication skills
nork: Rafat, Md. Hasibul Islam
Argitaratua: (2021)

The Impact of “communication skills” in building “customer relationship"
nork: Chisty, Md Khaza Moenuddin
Argitaratua: (2020)

Integration of digital loyalty program for hospitality industry
nork: Sakib, Nazmus
Argitaratua: (2024)

GrabSoft’s client relationship management during Covid 19 crisis
nork: Amin, Zahra Tayeba
Argitaratua: (2024)

Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
nork: Sultana, Sabia
Argitaratua: (2015)

Customer relationship management: a case study on Mother Horlicks
nork: Rahman, Azizur
Argitaratua: (2017)

Relationship of loyalty programs with customers’ purchase quantity and frequency
nork: Islam, Ariful
Argitaratua: (2024)

Customer’s relationship with general banking of Pubali Bank Limited
nork: Dash, Saikat
Argitaratua: (2022)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
nork: Rahmatullah, Alisha
Argitaratua: (2017)

The impact of digital marketing in building customer relationship and brand promotion
nork: Khan, Sanzeeda Islam
Argitaratua: (2020)

Prospects of new software for candidate relationship management at TallyKhata
nork: Upoma, Dilara Afroje
Argitaratua: (2023)

Enhancing female customers at Daraz Bangladesh
nork: Tabassum, Rubaiyat
Argitaratua: (2018)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
nork: Sakib, Saadman
Argitaratua: (2018)

Customer engagement process of X integrated marketing agency
nork: Islam, Md. Mariful
Argitaratua: (2024)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
nork: Raisa, Fabeha
Argitaratua: (2024)

Understanding brand reputation and customer loyalty through online customer service VS offline customer service in X Solutions Limited
nork: Kader, Syed Mashriqul
Argitaratua: (2020)

The advantages of managing HR functions through customized software
nork: Rakin, Rafiul Islam
Argitaratua: (2021)

General banking activities & customer relationship management of the general banking department of IFIC Bank Ltd.
nork: Ahmed, Md. Faisal
Argitaratua: (2017)

How HYD meets the customer expectations and maintains a good relationship with them
nork: Shawon, MD. Ariful Haque
Argitaratua: (2018)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
nork: Debi, Debosmita Roy
Argitaratua: (2024)

ACI foods, analyzing company situation in terms of customer responsiveness
nork: Mahjabin, Nusrat
Argitaratua: (2019)

Customer relationship with general banking of Al Arafah Islami Bank
nork: Mim, Ummay Sauda Alam
Argitaratua: (2021)

Customer relationship officer’s engagement in learning & development department of BRAC Bank Limited
nork: Nayeem, Fabiha Binte
Argitaratua: (2018)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
nork: Bepari, Md. Alamin
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Customer segmented offers of Robi- Drive day & its impact on revenue and cost
nork: Yesmin, Rabeya
Argitaratua: (2020)

Digital media strategy, planning and campaign management of Robi & Airtel
nork: Islam, Fahmida
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Analysis of high value customer acquisition system
nork: Dewan, Saima
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Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
nork: Kabir, Md. Rezwanul
Argitaratua: (2020)

Customer life cycle management of Robi Axiata Ltd.
nork: Mou, Suraiya
Argitaratua: (2017)

A GoZayaan’s report introducing digitization in customer experience: impacts of automation services to overcome the challenges in streamlining processes
nork: Hossain, Sheneen
Argitaratua: (2024)

Customer satisfaction in the digital agencies of Bangladesh
nork: Bhuiyan, Mominul Islam
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Customer-driven services management /
nork: Balachandran, S., 1932-
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How to deliver effective customer service through social media
nork: Hossain, Ifran
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