The effectiveness of an FMCG Company’s employer branding practices: Can social media be used to generate better hires?

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

Detalhes bibliográficos
Autor principal: Tanha, Esha Alam
Outros Autores: Shaown, Mr. Jubairul Islam
Formato: Internship report
Idioma:English
Publicado em: Brac University 2023
Assuntos:
Acesso em linha:http://hdl.handle.net/10361/17926
id 10361-17926
record_format dspace
institution Brac University
collection Institutional Repository
language English
topic FMCG
Employer Branding
Social Media
Job Performance
Employee Turnover
Internet marketing
spellingShingle FMCG
Employer Branding
Social Media
Job Performance
Employee Turnover
Internet marketing
Tanha, Esha Alam
The effectiveness of an FMCG Company’s employer branding practices: Can social media be used to generate better hires?
description This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.
author2 Shaown, Mr. Jubairul Islam
author_facet Shaown, Mr. Jubairul Islam
Tanha, Esha Alam
format Internship report
author Tanha, Esha Alam
author_sort Tanha, Esha Alam
title The effectiveness of an FMCG Company’s employer branding practices: Can social media be used to generate better hires?
title_short The effectiveness of an FMCG Company’s employer branding practices: Can social media be used to generate better hires?
title_full The effectiveness of an FMCG Company’s employer branding practices: Can social media be used to generate better hires?
title_fullStr The effectiveness of an FMCG Company’s employer branding practices: Can social media be used to generate better hires?
title_full_unstemmed The effectiveness of an FMCG Company’s employer branding practices: Can social media be used to generate better hires?
title_sort effectiveness of an fmcg company’s employer branding practices: can social media be used to generate better hires?
publisher Brac University
publishDate 2023
url http://hdl.handle.net/10361/17926
work_keys_str_mv AT tanhaeshaalam theeffectivenessofanfmcgcompanysemployerbrandingpracticescansocialmediabeusedtogeneratebetterhires
AT tanhaeshaalam effectivenessofanfmcgcompanysemployerbrandingpracticescansocialmediabeusedtogeneratebetterhires
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spelling 10361-179262023-03-22T05:35:56Z The effectiveness of an FMCG Company’s employer branding practices: Can social media be used to generate better hires? Tanha, Esha Alam Shaown, Mr. Jubairul Islam Brac Business School, Brac University FMCG Employer Branding Social Media Job Performance Employee Turnover Internet marketing This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022. Cataloged from PDF version of internship report. Includes bibliographical references (pages 52-56). Nestlé started its journey back in 1866 when Henry Nestlé created the world’s first effective breastmilk replacement formula. The organization has gone through two world wars and evens some major controversies during its 156 years of history, and is currently one of the leading Fast Moving Consumer Goods (FMCG) companies of the world. Nestlé has been operating in Bangladesh since the 1990’s, beginning as a joint venture in 1992 and being formalized as a wholly owned subsidiary in 1998, with its current headquarters located at Tejgaon Industrial Area, Dhaka. For nearly three decades, Nestlé Bangladesh Limited has been offering Bangladeshi consumers a diverse range of products across multiple segments, including dairy, coffee and beverages, instant food items, infant nutrition, breakfast cereals, and confectionary items. The company generally practices a democratic leadership style, where the decision-making process involves engaging with subordinates and taking their inputs and concerns into account. Among its employees, the company encourages a culture of learning, which is supported by a number of training and development initiatives focused on growing both soft and hard skills. As for recruiting said employees in the first place, Nestlé has separate hiring processes in place depending on whether they’re hiring interns, entry-level employees, or mid-level and upper level managers. The compensations structure generally follows a pay mix including base pay, allowances, incentives, as well as the incorporation of benefits such as insurance and PTO. While Nestlé’s marketing strategy and target customers are extremely diverse, given the diversity of product segments it operates in. In essence, almost everyone but the ultra-elite and the poverty-stricken are target customers of the company, and it uses whatever marketing strategy is relevant to each brand, product, and specific target segment. The company also has a track record of excellent advertising practices, and continues to win awards for them. Nestlé’s operations management structure is quite organized, with both the supply chain and distribution chain being segmented into appropriate functions. The company’s IT practices are however quite simple, and mostly include common documentation and communication tools from Microsoft. The organization operates in a moderately-highly competitive environment, and its global financial state is one that is heavily debt-leveraged but quite profitable. A dedicated platform is however used by the sales department for keeping track of sales, inventory, and distribution information. The FMCG sector that Nestlé operates in is one that is moderately high in terms of overall competition. While threat from new entrants is extremely low due to the high financial barrier to entry, threats from substitute goods and existing rivalry is quite high, along with supplier bargaining power, and bargaining power of customers is extremely high. Nestlé’s strengths mostly include brand image, infrastructure, and intellectual property, while weakness are mainly a controversial history and high costs. It has the opportunity to tap into new e-commerce marketplace, while facing the threat from increased competition. In the research project chapter, social media-based employer branding in the FMCG sector has been explored through a qualitative study. Although the existing body of literature suggest that employer branding should lead to higher employee performance and lower employee turnover, the findings of the study do not agree with this premise. The most likely causes behind the disagreement are theorized to either be a gap in the employer branding being implemented, or the existence of unobserved external factors. It is highly unlikely that the existing body of knowledge is flawed, since a wide range of authors agree on the premise, and as such, the issue with the results must lie elsewhere. Esha Alam Tanha B. Business Administration 2023-02-28T07:50:07Z 2023-02-28T07:50:07Z 2022 2022-09 Internship report ID: 18104114 http://hdl.handle.net/10361/17926 en Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 66 pages application/pdf Brac University