Customer service and its’ impact on the satisfaction of account holders: A study of general banking service of United Commercial Bank PLC Tejgaon Branch

Customer service and its’ impact on the satisfaction of account holders: A study of general banking service of United Commercial Bank PLC Tejgaon Branch

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

Opis bibliograficzny
1. autor:	Talukder, Shuvojyoti
Kolejni autorzy:	Haque, Dr. Samina
Format:	Internship report
Język:	English
Wydane:	Brac University 2023
Hasła przedmiotowe:	Customer Service General Banking Service Account Holders Banks and banking > Bangladesh
Dostęp online:	http://hdl.handle.net/10361/17896

Podobne zapisy

Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
od: Momen, MD Moksudul
Wydane: (2024)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
od: Alam, Farzana
Wydane: (2022)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
od: Rashid, Kamrun Nahar
Wydane: (2019)

Customer service and satisfaction of Janata Bank
od: Nayeem, Jannatul
Wydane: (2019)

Customer satisfaction on customer services of UCB Bank
od: Afroz, Ridita
Wydane: (2023)

Customer service and satisfaction of Prime Bank Limited
od: Saba, Husnus
Wydane: (2018)

Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
od: Sadia, Safa
Wydane: (2018)

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
od: Seraj, Anika Binte
Wydane: (2018)

General banking & customer service of first security Islami Bank Limited
od: Mahi, Tasnim Kabir
Wydane: (2024)

Customer service and satisfaction analysis at Prime Bank Ltd.
od: Jihan, Jaky All Naiem
Wydane: (2024)

Customer satisfaction on services of Sonali bank Limited
od: Akib, Ahanak
Wydane: (2022)

Customer service and satisfaction of Standard Bank Limited
od: Mandal, Anik
Wydane: (2016)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
od: Shafin, Md. Shahriar Kabir
Wydane: (2024)

Analysis of customer service and general banking activities of Exim Bank Ltd.
od: Shafi, Md. Rafi
Wydane: (2017)

Customer service & customer’s satisfaction of Trust Bank Limited
od: Fardous, Farhin
Wydane: (2021)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
od: Fariha, Rishad
Wydane: (2020)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
od: Kakon, Noshin Sharmila
Wydane: (2022)

Retail Banking and Customer Service (City Bank, Banani Branch)
od: Yasmin, Nabila
Wydane: (2016)

Impact of e-services on general banking of SBAC bank
od: Idid, Md. Rehanul Amin
Wydane: (2024)

Customer satisfaction on customer service of IFIC Bank limited
od: Mondal, Tanushree
Wydane: (2021)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
od: Nuzhat, Ramisa
Wydane: (2021)

Identifying customer satisfaction level of BRAC Bank general banking activities
od: Mahnaz, Samanta
Wydane: (2019)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
od: Naureen, Sabah
Wydane: (2021)

Customer service and satisfaction of Agrani Bank Limited
od: Afroz, Sadia
Wydane: (2018)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
od: Saad, Kazi Newaz Alam
Wydane: (2019)

General banking of - Bank Asia Limited: a study on Shyamoli branch
od: Ahammed, Fatima
Wydane: (2019)

Service efficiency and customer analysis of E-banking at Dhaka Bank
od: Abdullah, Zakir
Wydane: (2023)

Product and customer development (general banking & mobile financial services-UCash): a study on United Commercial Bank
od: Babai, Md. Preyanker Syed
Wydane: (2018)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
od: Fariha, Lamia Jannat
Wydane: (2023)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
od: Haque, Tasfin Iftekharul
Wydane: (2019)

E-banking services and customer behavior analysis of Agrani Bank Limited
od: Biswas, Soumithra
Wydane: (2023)

General banking activities and customer services of Janata Bank Limited: UGC corporate branch, Dhaka
od: Chowdhury, Redwan Ahmed
Wydane: (2018)

Customer satisfaction on general banking of Prime Bank
od: Maria, Jannatul
Wydane: (2018)

General banking and digitalization through the lenses of customer
od: Tasnuva, Rudainah
Wydane: (2024)

Impact of digitalization of service request (information update) for customer satisfaction
od: Nova, Sanjana Azad
Wydane: (2023)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
od: Sumaya, Ayesha
Wydane: (2019)

Retail banking & customer service activities of BRAC Bank Ltd
od: Andrews, Christer
Wydane: (2016)

General banking functions: Mutual Trust Bank Ltd. - a study on Banani branch
od: Sharmin, Shaila
Wydane: (2024)

Customer perception on general banking activities of Prime Bank Limited Banani branch
od: Tasnim, Zarin
Wydane: (2017)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
od: Afroz, Nadia
Wydane: (2018)