Improving bill payment experience through bKash

Improving bill payment experience through bKash

This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2022.

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Ghosh, Shuvashis
Rannpháirtithe:	Rahman, Syed M
Formáid:	Internship report
Teanga:	English
Foilsithe / Cruthaithe:	Brac University 2023
Ábhair:	bKash Pay Bill MFS Mobile Finance Financial Institution Mobile App Merchants Agents Telebanking Mobile telecommunication
Rochtain ar líne:	http://hdl.handle.net/10361/17776

Míreanna comhchosúla

Control of fraud and unauthorized payments in the MFS industry: An exploratory study of bKash Limited
de réir: Benazir, Nafisa Sadaf
Foilsithe / Cruthaithe: (2023)

Analysis on the contribution of bKash to maintain the nation’s financial inclusiveness efforts and its demographical demand over the recent years
de réir: Momoshad, Shams Munawar
Foilsithe / Cruthaithe: (2022)

Analyzing the future of bKash payment service
de réir: Siddik, Md. Asif
Foilsithe / Cruthaithe: (2018)

Merchant Management strategies to drive the acceptance of bKash payment in the emerging market
de réir: Sultana, Nahida
Foilsithe / Cruthaithe: (2023)

Mobile financial service of bKash with app
de réir: Shabuj, Md. Shariful Alam
Foilsithe / Cruthaithe: (2022)

Impact of mobile financial service on financial inclusion of Bangladesh: A case study on bKash
de réir: Jamil, Md. Zubayer
Foilsithe / Cruthaithe: (2023)

Increasing number of fraudulent activities in MFS industry and the role of compliance management Service in order to reduce it: a case analysis through bKash and relevant issues
de réir: Hossain, Md. Zubair
Foilsithe / Cruthaithe: (2021)

Analyzing the customer’s perception about the service quality of customer service team of bKash
de réir: Alam, Tasnova
Foilsithe / Cruthaithe: (2018)

Evolution of cashless society: a study from Bangladesh perspective
de réir: Rahman, S M Jahidur
Foilsithe / Cruthaithe: (2024)

The effect of POSM tools on users’ acceptability of bKash
de réir: Binte Ali, Nabila
Foilsithe / Cruthaithe: (2023)

Transaction monitoring in bKash Limited in global perspectives
de réir: Zaman, Tashfia Rifa
Foilsithe / Cruthaithe: (2020)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
de réir: Chowdhury, Jawad Mahmud
Foilsithe / Cruthaithe: (2021)

Evaluation of supply chain process in mobile financial service bKash
de réir: Datta, Trina
Foilsithe / Cruthaithe: (2018)

A study on the effectiveness of the virtual recruitment process of new hires during the pandemic situation
de réir: Hoque, Fatema Sanzida
Foilsithe / Cruthaithe: (2022)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
de réir: Ahmed, Nafisa
Foilsithe / Cruthaithe: (2022)

Financial performance analysis of bKash Limited of last 5 years
de réir: Saha, Sauptik
Foilsithe / Cruthaithe: (2024)

Analyzing factors influencing consumer behavior to use mobile financial service in Bangladesh: A study on bKash
de réir: Moon, Moneimul Islam
Foilsithe / Cruthaithe: (2023)

Popularizing MFS (bKash) among the female population in Bangladesh
de réir: Sobhan, Kazi Nayeer
Foilsithe / Cruthaithe: (2021)

The impact of training & development and effective communication on employee engagement: a study on bKash
de réir: Ananna, Afrin Jahan
Foilsithe / Cruthaithe: (2024)

A comparative study between premier bank’s pmoney and the leading mobile financial service provider bKash
de réir: Jahan, Md. Tasnim
Foilsithe / Cruthaithe: (2020)

The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash
de réir: Alvi, Nagib Mahfuz
Foilsithe / Cruthaithe: (2024)

MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
de réir: Ansar, Tazrian Binte
Foilsithe / Cruthaithe: (2024)

Fraud prevention awareness and how it can create a competitive edge for bKash Limited in the mobile finance service industry
de réir: Kabir, Shadman Sakibul
Foilsithe / Cruthaithe: (2022)

Talent management and retention at bKash Limited
de réir: Khan, Shabrina Siddique
Foilsithe / Cruthaithe: (2024)

Investigating the challenges faced by bKash in implementing effective financial inclusion practices in Bangladesh
de réir: Chowdhury, Tasfia Tasnim
Foilsithe / Cruthaithe: (2021)

Beyond cash out: exploring the diversification of Mobile Financial Services (MFS) in Bangladesh: a study on Mobile Financial Services provider bKash
de réir: Fahim, Abdullah Al
Foilsithe / Cruthaithe: (2024)

The potential data and financial risk of MFS (Mobile Financial Services) in Bangladesh
de réir: Hasan, Hasibul
Foilsithe / Cruthaithe: (2024)

Digital financial services of Bangladesh: SureCash, bKash, iPay, Upay
de réir: Hossain, Tashnin
Foilsithe / Cruthaithe: (2019)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
de réir: Chowdhury, Jawad Mahmud
Foilsithe / Cruthaithe: (2021)

Supply chain model of mobile financial industries
de réir: Misha, Tahmina Anwar
Foilsithe / Cruthaithe: (2019)

Application of proactive planning for optimizing the recruitment process of bKash Limited: a study on enhancing effectiveness
de réir: Tasneem, Promity
Foilsithe / Cruthaithe: (2024)

Appraisement of supply chain function of bKash – a point of view from the stakeholders
de réir: Tanzim, Munira
Foilsithe / Cruthaithe: (2019)

Exploratory data analysis and success prediction of Google Play Store apps
de réir: Mueez, Abdul, et al.
Foilsithe / Cruthaithe: (2019)

How non-brand shops and customers are getting benefitted through MFS (mobile financial service) like Bkash
de réir: Rashid, Md. Hasibur
Foilsithe / Cruthaithe: (2024)

Fraud risk management of bKash Limited
de réir: Shahrin, Shemonti
Foilsithe / Cruthaithe: (2018)

Impact of fraud and dispute management on risk mitigation and reputation establishment as a part of compliance for a mobile financial company: an analysis of bKash
de réir: Saarmean, Rubaiat
Foilsithe / Cruthaithe: (2021)

Analyzing the consumers’ increasing usage of Internet to make calls through Mobile Apps over Voice (Minutes) in Bangladesh
de réir: Haque, Mohammad Shad
Foilsithe / Cruthaithe: (2020)

Importance of content marketing for mobile financial service providers
de réir: Awal, Aneeqa Mehnaz
Foilsithe / Cruthaithe: (2021)

Comparative analysis of bKash Limited
de réir: Alam, Nur-E-
Foilsithe / Cruthaithe: (2014)

Risk assessment of products in bKash
de réir: Rubaiyat, Iffat
Foilsithe / Cruthaithe: (2020)